Overview

Twilio

Stacks11.5K

Followers8.8K

Votes521

Tropo

Stacks11

Followers21

Votes0

Tropo vs Twilio: What are the differences?

Introduction

Tropo and Twilio are both communication platforms that provide APIs for developers to integrate voice calls, messaging, and other communication functionalities into their applications. While both platforms offer similar services, there are key differences between Tropo and Twilio that developers should consider before selecting the right platform for their needs.

Pricing Model: Tropo and Twilio have different pricing models. Tropo charges per minute for calls and per message for SMS, with varying rates depending on the destination. On the other hand, Twilio offers a pay-as-you-go model, where developers pay per usage, including per minute for calls and per message for SMS. The pricing models of Tropo and Twilio might influence the cost considerations for developers using these platforms.
Programming Languages: Tropo primarily supports JavaScript and Groovy programming languages for voice and messaging applications. Twilio, on the other hand, supports multiple programming languages, including JavaScript, Python, Ruby, .NET, PHP, and Java. This wider language support provided by Twilio allows developers to choose their preferred programming language for integration, providing more flexibility.
Global Availability: Twilio has a wider global availability compared to Tropo. Twilio provides coverage in more than 180 countries, while Tropo offers coverage in around 70 countries. This difference in global availability might be a crucial factor for developers whose applications need to cater to a global user base.
Additional Communication Channels: Besides voice calls and messaging, Twilio offers additional communication channels, such as video calls and fax capabilities. Tropo, on the other hand, focuses primarily on voice calls and messaging. Developers requiring additional communication channels like video calls or faxing functionalities might prefer Twilio for its broader range of communication options.
Integration with Existing Infrastructure: Twilio provides seamless integration with existing phone systems and devices, allowing developers to easily connect their applications with landlines, mobile phones, and SIP-enabled devices. Tropo doesn't have built-in integration for existing infrastructure and primarily focuses on cloud-based communication. Developers requiring integration with existing infrastructure might find Twilio more suitable for their requirements.
Platform Stability: Twilio is a more mature and established platform compared to Tropo. Twilio has been in the market for a longer time and has a large user base, making it a more stable and reliable choice. Tropo, while offering similar functionalities, might not have the same level of stability and reliability as Twilio.

In Summary, Tropo and Twilio have key differences in their pricing models, programming language support, global availability, additional communication channels, integration with existing infrastructure, and platform stability. Developers should consider these factors based on their specific requirements before choosing between Tropo and Twilio for their communication integration needs.

Advice on Twilio, Tropo

Finch

Ops at SLS

Jul 23, 2020

Needs adviceon

Salesforce Sales Cloud

Salesforce

Hey! We need an omnichannel inbox that's housed within Salesforce Sales Cloud that makes it super easy for our reps to respond to inbound communication (needs: clean inbox, provides historical context, etc.). We're a high-volume call center, and we get a ton of incoming SMS and email every day. We'd love a solution that lets us view all of that in one place — ideally Salesforce, as that's where our reps work, and we want to avoid needing them to switch between windows. Thanks!

189k views189k

Comments

ddeganis

May 16, 2022

Needs adviceon

WebRTC

I am doing some research on WebRTC and would really appreciate speaking to anyone who has recently completed an integration or has a project currently under way. Hoping to gain feedback about tools used, what you liked, or didn't like, and anything perspective you might be willing to share about your overall project experience as it relates to integrating interactive, live-streaming content and audience engagement

18.3k views18.3k

Comments

Mansoor

Sep 26, 2021

Needs adviceon

Firebase

Twilio

Agora

Hello,

My app will be a live streaming app (like tango, BigoLive) An app developer asked me to choose a tech stack and a team. expected auditions from (Bahrain-KSA-UAE-Kuwait-Oman)

200 (broadcaster) at a time (minimum) (for 12 hours a day);10K watching the 200 (like 50 to 500) each live.

What servers are the best to use and give smooth high quality like Bigolive? For live streaming, and texting, and everything.

Which one is the best combination for my app? (Firebase, AWS, Twilio. Agora)

Thanks

136k views136k

Comments

Detailed Comparison

Twilio	Tropo
Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.	Tropo is a powerful yet simple API that adds Voice and SMS support to the programming languages you already know.
Phone- Phone Numbers API;Phone- Convert Text to Speech and Play Audio;Phone- Record Calls and Store Them;Phone- Create Conferences;Phone- API Queueing;Phone- Call Queues;Phone- Convert Speech to Text;Phone- Usage API;Phone- Status Callbacks and Logs;Phone- Global Reach;SMS- Supports Unicode;SMS- Message Queueing;SMS- Realtime API;SMS- Global Reach;SMS- Status Callbacks and Logs;SMS- Usage metering & API triggers;SMS- Voice Enabled Numbers;SMS- Short Codes;Two-factor authentication;Call tracking;Voice broadcasting;Cloud IVR;Mobile app distribution	Develop for FREE- Pay when you're ready- Tropo is completely free for developers. Pay when you deploy and only for what you use.;Feature Complete- Get all the features you want, today. Speech input, multi-language, and more.;Amazing Support- Ask us questions 24 hours a day. Via the web or IRC.;Backed by Voxeo- The worlds largest scalable, real-time app cloud.;Over 200,000 developers and thousands of apps.
Statistics
Stacks 11.5K	Stacks 11
Followers 8.8K	Followers 21
Votes 521	Votes 0
Pros & Cons
Pros 148 Powerful, simple, and well documented api 88 RESTful API 66 Clear pricing 61 Great sms services 58 Low cost of entry Cons 4 Predictable pricing 2 Expensive	No community feedback yet
Integrations
Google App Engine Bugsnag Zendesk Twilio SendGrid Parse	No integrations available

What are some alternatives to Twilio, Tropo?

Nexmo

Nexmo connects your apps directly to carriers around the world. Integrate SMS and Voice messages using one simple API. Use Nexmo Verity to register users, verify transactions, and implement two factor authentication.

Plivo

Plivo provides basic building block APIs in the form of Plivo XML and HTTP API, to create telephony apps, so developers can completely do away with learning the nitty-gritty of the telephony plumbing.

Agora

Agora.io provides building blocks for you to add real-time voice and video communications through a simple and powerful SDK. You can integrate the Agora SDK to enable real-time communications in your own application quickly.

OpenTok

It adds the clarity and emotion of face-to-face communication to your brand whether you're developing for the web, iOS, or Android. We make the integration of high-quality live video a breeze so that you can focus on building a great product.

ClickSend SMS

Send and receive SMS globally with the SMS gateway. Trust your business messaging with reliable, direct routes, and lightning fast message delivery.

MessageBird

At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions.

BulkSMS

BulkSMS.com is a leading SMS messaging service provider offering two-way SMS communication services. The BulkSMS gateway reaches across borders and connects to over 800 mobile network operators world-wide.

MessageMedia

It is a business mobile messaging service provider that enables businesses of all sizes and industries to deliver and manage SMS text messages from PC, web, email or API.