Librato vs New Relic

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Librato

97
62
+ 1
31
New Relic

18K
6.2K
+ 1
1.9K
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Librato vs New Relic: What are the differences?

Librato: Real-Time Cloud Monitoring. Librato provides a complete solution for monitoring and understanding the metrics that impact your business at all levels of the stack. We provide everything you need to visualize, analyze, and actively alert on the metrics that matter to you; New Relic: SaaS Application Performance Management for Ruby, PHP, .Net, Java, Python, and Node.js Apps. New Relic is the all-in-one web application performance tool that lets you see performance from the end user experience, through servers, and down to the line of application code.

Librato and New Relic can be categorized as "Performance Monitoring" tools.

Some of the features offered by Librato are:

  • REST API accepts any metrics you define
  • Turnkey integration with AWS, Heroku, collectd, and more
  • Integrates with more than 100 open-source agents, and language bindings

On the other hand, New Relic provides the following key features:

  • Performance Data Retention
  • Real-User Response Time, Throughput, & Breakdown by Layer
  • App Response Time, Throughput, & Breakdown by Component

"Easy setup" is the top reason why over 13 developers like Librato, while over 411 developers mention "Easy setup" as the leading cause for choosing New Relic.

According to the StackShare community, New Relic has a broader approval, being mentioned in 3142 company stacks & 575 developers stacks; compared to Librato, which is listed in 61 company stacks and 5 developer stacks.

Advice on Librato and New Relic
Needs advice
on
Sysdig
New Relic
and
Datadog

We are looking for a centralised monitoring solution for our application deployed on Amazon EKS. We would like to monitor using metrics from Kubernetes, AWS services (NeptuneDB, AWS Elastic Load Balancing (ELB), Amazon EBS, Amazon S3, etc) and application microservice's custom metrics.

We are expected to use around 80 microservices (not replicas). I think a total of 200-250 microservices will be there in the system with 10-12 slave nodes.

We tried Prometheus but it looks like maintenance is a big issue. We need to manage scaling, maintaining the storage, and dealing with multiple exporters and Grafana. I felt this itself needs few dedicated resources (at least 2-3 people) to manage. Not sure if I am thinking in the correct direction. Please confirm.

You mentioned Datadog and Sysdig charges per host. Does it charge per slave node?

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Replies (3)
Recommends
Datadog

Can't say anything to Sysdig. I clearly prefer Datadog as

  • they provide plenty of easy to "switch-on" plugins for various technologies (incl. most of AWS)
  • easy to code (python) agent plugins / api for own metrics
  • brillant dashboarding / alarms with many customization options
  • pricing is OK, there are cheaper options for specific use cases but if you want superior dashboarding / alarms I haven't seen a good competitor (despite your own Prometheus / Grafana / Kibana dog food)

IMHO NewRelic is "promising since years" ;) good ideas but bad integration between their products. Their Dashboard query language is really nice but lacks critical functions like multiple data sets or advanced calculations. Needless to say you get all of that with Datadog.

Need help setting up a monitoring / logging / alarm infrastructure? Send me a message!

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Maik Schröder
Recommends
Instana

Hi Medeti,

you are right. Building based on your stack something with open source is heavy lifting. A lot of people I know start with such a set-up, but quickly run into frustration as they need to dedicated their best people to build a monitoring which is doing the job in a professional way.

As you are microservice focussed and are looking for 'low implementation and maintenance effort', you might want to have a look at INSTANA, which was built with modern tool stacks in mind. https://www.instana.com/apm-for-microservices/

We have a public sand-box available if you just want to have a look at the product once and of course also a free-trial: https://www.instana.com/getting-started-with-apm/

Let me know if you need anything on top.

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I have hands on production experience both with New Relic and Datadog. I personally prefer Datadog over NewRelic because of the UI, the Documentation and the overall user/developer experience.

NewRelic however, can do basically the same things as Datadog can, and some of the features like alerting have been present in NewRelic for longer than in Datadog. The cool thing about NewRelic is their last-summer-updated pricing: you no longer pay per host but after data you send towards New Relic. This can be a huge cost saver depending on your particular setup

https://docs.newrelic.com/docs/accounts/accounts-billing/new-relic-one-pricing-billing/new-relic-one-pricing-billing

I'd go for Datadog, but given you have lots of containers I would also make a cost calculation. If the price difference is significant and there's a budget constraint NewRelic might be the better choice.

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View all (3)
Decisions about Librato and New Relic
Kamil Kowalski
Lead Architect at Fresha · | 3 upvotes · 30.9K views

Coming from a Ruby background, we've been users of New Relic for quite some time. When we adopted Elixir, the New Relic integration was young and missing essential features, so we gave AppSignal a try. It worked for quite some time, we even implemented a :telemetry reporter for AppSignal . But it was difficult to correlate data in two monitoring solutions, New Relic was undergoing a UI overhaul which made it difficult to use, and AppSignal was missing the flexibility we needed. We had some fans of Datadog, so we gave it a try and it worked out perfectly. Datadog works great with Ruby , Elixir , JavaScript , and has powerful features our engineers love to use (notebooks, dashboards, very flexible alerting). Cherry on top - thanks to the Datadog Terraform provider everything is written as code, allowing us to collaborate on our Datadog setup.

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Attila Fulop
Team Leader at Artkonekt · | 3 upvotes · 141.1K views

I haven't heard much about Datadog until about a year ago. Ironically, the NewRelic sales person who I had a series of trainings with was trash talking about Datadog a lot. That drew my attention to Datadog and I gave it a try at another client project where we needed log handling, dashboards and alerting.

In 2019, Datadog was already offering log management and from that perspective, it was ahead of NewRelic. Other than that, from my perspective, the two tools are offering a very-very similar set of tools. Therefore I wouldn't say there's a significant difference between the two, the decision is likely a matter of taste. The pricing is also very similar.

The reasons why we chose Datadog over NewRelic were:

  • The presence of log handling feature (since then, logging is GA at NewRelic as well since falls 2019).
  • The setup was easier even though I already had experience with NewRelic, including participation in NewRelic trainings.
  • The UI of Datadog is more compact and my experience is smoother.
  • The NewRelic UI is very fragmented and New Relic One is just increasing this experience for me.
  • The log feature of Datadog is very well designed, I find very useful the tagging logs with services. The log filtering is also very awesome.

Bottom line is that both tools are great and it makes sense to discover both and making the decision based on your use case. In our case, Datadog was the clear winner due to its UI, ease of setup and the awesome logging and alerting features.

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Benoit Larroque
Principal Engineer at Sqreen · | 3 upvotes · 129.5K views

I chose Datadog APM because the much better APM insights it provides (flamegraph, percentiles by default).

The drawbacks of this decision are we had to move our production monitoring to TimescaleDB + Telegraf instead of NR Insight

NewRelic is definitely easier when starting out. Agent is only a lib and doesn't require a daemon

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Pros of Librato
Pros of New Relic
  • 14
    Easy setup
  • 8
    Great visualization
  • 4
    Heroku integration
  • 3
    Free tier
  • 2
    Alerting
  • 414
    Easy setup
  • 345
    Really powerful
  • 244
    Awesome visualization
  • 194
    Ease of use
  • 151
    Great ui
  • 107
    Free tier
  • 81
    Great tool for insights
  • 66
    Heroku Integration
  • 55
    Market leader
  • 49
    Peace of mind
  • 21
    Push notifications
  • 20
    Email notifications
  • 17
    Heroku Add-on
  • 16
    Error Detection and Alerting
  • 12
    Multiple language support
  • 11
    SQL Analysis
  • 11
    Server Resources Monitoring
  • 9
    Transaction Tracing
  • 8
    Apdex Scores
  • 8
    Azure Add-on
  • 7
    Analysis of CPU, Disk, Memory, and Network
  • 6
    Detailed reports
  • 6
    Performance of External Services
  • 6
    Error Analysis
  • 6
    Application Availability Monitoring and Alerting
  • 6
    Application Response Times
  • 5
    JVM Performance Analyzer (Java)
  • 5
    Most Time Consuming Transactions
  • 4
    Easy to use
  • 4
    Top Database Operations
  • 4
    Browser Transaction Tracing
  • 3
    Application Map
  • 3
    Pagoda Box integration
  • 3
    Custom Dashboards
  • 3
    Weekly Performance Email
  • 2
    Easy visibility
  • 2
    App Speed Index
  • 2
    Easy to setup
  • 1
    Real User Monitoring Analysis and Breakdown
  • 1
    Incident Detection and Alerting
  • 1
    Real User Monitoring Overview
  • 1
    Worst Transactions by User Dissatisfaction
  • 1
    Metric Data Resolution
  • 1
    Metric Data Retention
  • 1
    Team Collaboration Tools
  • 1
    Super Expensive
  • 1
    Time Comparisons
  • 1
    Access to Performance Data API
  • 1
    Background Jobs Transaction Analysis
  • 1
    Free
  • 1
    Best of the best, what more can you ask for
  • 1
    Best monitoring on the market
  • 1
    Rails integration
  • 0
    Exceptions
  • 0
    Ddd

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Cons of Librato
Cons of New Relic
    Be the first to leave a con
    • 19
      Pricing model doesn't suit microservices
    • 10
      UI isn't great
    • 7
      Expensive
    • 7
      Visualizations aren't very helpful
    • 5
      Hard to understand why things in your app are breaking

    Sign up to add or upvote consMake informed product decisions

    What is Librato?

    Librato provides a complete solution for monitoring and understanding the metrics that impact your business at all levels of the stack. We provide everything you need to visualize, analyze, and actively alert on the metrics that matter to you.

    What is New Relic?

    New Relic is the all-in-one web application performance tool that lets you see performance from the end user experience, through servers, and down to the line of application code.

    Need advice about which tool to choose?Ask the StackShare community!

    What companies use Librato?
    What companies use New Relic?
    See which teams inside your own company are using Librato or New Relic.
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    What tools integrate with Librato?
    What tools integrate with New Relic?

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    Blog Posts

    Jul 9 2019 at 7:22PM

    Blue Medora

    +8
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    Jul 2 2019 at 9:34PM

    Segment

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    What are some alternatives to Librato and New Relic?
    Datadog
    Datadog is the leading service for cloud-scale monitoring. It is used by IT, operations, and development teams who build and operate applications that run on dynamic or hybrid cloud infrastructure. Start monitoring in minutes with Datadog!
    Hosted Graphite
    Hosted Graphite is the powerful open-source application metrics system used by hundreds of companies. We take away the headaches of scaling, maintenance, and upgrades and let you do what you do best - write great software.
    Grafana
    Grafana is a general purpose dashboard and graph composer. It's focused on providing rich ways to visualize time series metrics, mainly though graphs but supports other ways to visualize data through a pluggable panel architecture. It currently has rich support for for Graphite, InfluxDB and OpenTSDB. But supports other data sources via plugins.
    Prometheus
    Prometheus is a systems and service monitoring system. It collects metrics from configured targets at given intervals, evaluates rule expressions, displays the results, and can trigger alerts if some condition is observed to be true.
    ruxit
    Ruxit is a all-in-one performance monitoring solution for cloud natives. In under five minutes customizable dashboard views show you your application's performance data.
    See all alternatives
    How developers use Librato and New Relic
    StackShare uses
    New Relic

    Free Heroku add-on. Not particularly useful for us. Rails profilers tend to do a better job at the app level. And I can never really figure out what’s going on with Heroku by looking at New Relic. I don’t know if we’re just not using New Relic correctly or if it really does just suck for our use case. But I guess some insight is better than none.

    MaxCDN uses
    New Relic

    How do you know what parts of the workflow need improvement? Measure it. With New Relic in place, we have graphs of our API performance and can directly see if a server or zone is causing trouble, and the impact of our changes. There’s no comparison between a real-time performance graph and “Strange, the site seems slow, I should tail the logs”.

    Kalibrr uses
    New Relic

    We monitor and troubleshoot our app's performance using New Relic, which gives us a great view into each type of request that hits our servers. It also gives us a nice weekly summary of error rates and response times so that we know how well we've done in the past week.

    Steve Paulo uses
    New Relic

    I'm trying to wring more instrumentation out of New Relic as it pertains to Rack, but for the time being, New Relic is monitoring/alerting uptime and some basic performance metrics.

    Jeff Flynn uses
    New Relic

    Just like we care about errors, we care about metrics - especially around performance. You'd be crazy not to use it - and not surprisingly, it's a one-click add-on in Heroku.

    Coolfront Technologies uses
    Librato

    Used to monitor Coolfront Mobile environment.

    Endource uses
    Librato

    Tracking health metrics