Infobip vs Twilio

Overview

Twilio

Stacks11.5K

Followers8.8K

Votes521

Infobip

Stacks44

Followers64

Votes0

Infobip vs Twilio: What are the differences?

Infobip vs Twilio: Key Differences

Infobip and Twilio are two popular platforms that provide communication and messaging solutions. While they offer similar services, there are several key differences that set them apart.

Pricing Structure: Infobip offers a flexible pricing model based on factors such as message type, volume, and destination. On the other hand, Twilio provides a more transparent pricing structure with fixed per-message rates, making it easier to estimate costs.
Global Reach: Infobip boasts an extensive global network, with direct connections to over 800 telecoms operators worldwide. This allows them to provide reliable and efficient messaging services across various regions. Twilio also has a wide coverage, but their network may not be as extensive in certain areas, especially in some remote regions.
Service Offerings: While both platforms offer SMS, voice, and chat solutions, Infobip goes beyond traditional messaging by providing additional offerings like RCS (Rich Communication Services) and chatbots. Twilio, on the other hand, is well-known for its API-focused approach and offers a range of services for building custom communication applications.
Security and Compliance: Infobip places a strong emphasis on security, compliance, and data protection, adhering to industry standards such as GDPR and ISO 27001 certification. Twilio also prioritizes security and compliance but may have slightly different certifications and standards depending on the region.
Platform Integration: Infobip provides robust integration capabilities, allowing seamless integration with popular CRM systems, marketing automation platforms, and other third-party applications. Twilio also offers integrations, but their platform may require more development effort for full integration into existing systems.
Support and Documentation: Infobip offers dedicated technical support throughout the implementation and usage of their services, ensuring prompt assistance for any issues that may arise. Twilio also provides support but primarily relies on its extensive documentation and online community for developers to find solutions to their queries.

In summary, Infobip and Twilio differ in their pricing structure, global reach, service offerings, security and compliance measures, platform integration capabilities, and support approaches.

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Manual

Advice on Twilio, Infobip

Finch

Ops at SLS

Jul 23, 2020

Needs adviceon

Salesforce Sales Cloud

Salesforce

Hey! We need an omnichannel inbox that's housed within Salesforce Sales Cloud that makes it super easy for our reps to respond to inbound communication (needs: clean inbox, provides historical context, etc.). We're a high-volume call center, and we get a ton of incoming SMS and email every day. We'd love a solution that lets us view all of that in one place — ideally Salesforce, as that's where our reps work, and we want to avoid needing them to switch between windows. Thanks!

189k views189k

Comments

Dainis

Marketing project manager at Colortime

Jan 31, 2020

Needs advice

Hello! We need to integrate an SMS gateway into our app for user phone verification. As we are just starting, we are searching for the most affordable/best price/performance option for SMS gateway to verify client phone numbers with the code, maybe you can suggest something between those two or maybe something else. We are planning to do business in Europe

135k views135k

Comments

Detailed Comparison

Twilio	Infobip
Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.	It is a global leader in omnichannel engagement. We help our clients and partners overcome the complexity of consumer communications & grow their business.
Phone- Phone Numbers API;Phone- Convert Text to Speech and Play Audio;Phone- Record Calls and Store Them;Phone- Create Conferences;Phone- API Queueing;Phone- Call Queues;Phone- Convert Speech to Text;Phone- Usage API;Phone- Status Callbacks and Logs;Phone- Global Reach;SMS- Supports Unicode;SMS- Message Queueing;SMS- Realtime API;SMS- Global Reach;SMS- Status Callbacks and Logs;SMS- Usage metering & API triggers;SMS- Voice Enabled Numbers;SMS- Short Codes;Two-factor authentication;Call tracking;Voice broadcasting;Cloud IVR;Mobile app distribution	Utilities; SMS Messaging; Fast; Reliable; Global Texting
Statistics
Stacks 11.5K	Stacks 44
Followers 8.8K	Followers 64
Votes 521	Votes 0
Pros & Cons
Pros 148 Powerful, simple, and well documented api 88 RESTful API 66 Clear pricing 61 Great sms services 58 Low cost of entry Cons 4 Predictable pricing 2 Expensive	No community feedback yet
Integrations
Google App Engine Bugsnag Zendesk Twilio SendGrid Parse	PHP Zendesk Python WhatsApp

What are some alternatives to Twilio, Infobip?

Nexmo

Nexmo connects your apps directly to carriers around the world. Integrate SMS and Voice messages using one simple API. Use Nexmo Verity to register users, verify transactions, and implement two factor authentication.

Plivo

Plivo provides basic building block APIs in the form of Plivo XML and HTTP API, to create telephony apps, so developers can completely do away with learning the nitty-gritty of the telephony plumbing.

Agora

Agora.io provides building blocks for you to add real-time voice and video communications through a simple and powerful SDK. You can integrate the Agora SDK to enable real-time communications in your own application quickly.

OpenTok

It adds the clarity and emotion of face-to-face communication to your brand whether you're developing for the web, iOS, or Android. We make the integration of high-quality live video a breeze so that you can focus on building a great product.

ClickSend SMS

Send and receive SMS globally with the SMS gateway. Trust your business messaging with reliable, direct routes, and lightning fast message delivery.

MessageBird

At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions.

BulkSMS

BulkSMS.com is a leading SMS messaging service provider offering two-way SMS communication services. The BulkSMS gateway reaches across borders and connects to over 800 mobile network operators world-wide.

MessageMedia

It is a business mobile messaging service provider that enables businesses of all sizes and industries to deliver and manage SMS text messages from PC, web, email or API.

Enterprise SMS Gateway Software & CPaaS Platform

TeleOSS provides high-throughput SMS gateway software, SMPP/SIGTRAN support, and global messaging solutions.

SMSS.BIZ

Get free SMS verification codes for online accounts or rent a private number for enhanced privacy. Worldwide coverage including USA, UK, Canada, and more. Secure, reliable, and easy to use.

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Infobip vs Twilio: What are the differences?

Infobip vs Twilio: Key Differences

Infobip and Twilio are two popular platforms that provide communication and messaging solutions. While they offer similar services, there are several key differences that set them apart.

Pricing Structure: Infobip offers a flexible pricing model based on factors such as message type, volume, and destination. On the other hand, Twilio provides a more transparent pricing structure with fixed per-message rates, making it easier to estimate costs.
Global Reach: Infobip boasts an extensive global network, with direct connections to over 800 telecoms operators worldwide. This allows them to provide reliable and efficient messaging services across various regions. Twilio also has a wide coverage, but their network may not be as extensive in certain areas, especially in some remote regions.
Service Offerings: While both platforms offer SMS, voice, and chat solutions, Infobip goes beyond traditional messaging by providing additional offerings like RCS (Rich Communication Services) and chatbots. Twilio, on the other hand, is well-known for its API-focused approach and offers a range of services for building custom communication applications.
Security and Compliance: Infobip places a strong emphasis on security, compliance, and data protection, adhering to industry standards such as GDPR and ISO 27001 certification. Twilio also prioritizes security and compliance but may have slightly different certifications and standards depending on the region.
Platform Integration: Infobip provides robust integration capabilities, allowing seamless integration with popular CRM systems, marketing automation platforms, and other third-party applications. Twilio also offers integrations, but their platform may require more development effort for full integration into existing systems.
Support and Documentation: Infobip offers dedicated technical support throughout the implementation and usage of their services, ensuring prompt assistance for any issues that may arise. Twilio also provides support but primarily relies on its extensive documentation and online community for developers to find solutions to their queries.

In summary, Infobip and Twilio differ in their pricing structure, global reach, service offerings, security and compliance measures, platform integration capabilities, and support approaches.