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Talkus vs HumanFirst: What are the differences?
Developers describe Talkus as "Your help desk. In Slack". With Talkus, Slack becomes the place for your team to communicate with customers, personally, on your website by live chat or by email, phone or SMS. On the other hand, HumanFirst is detailed as "Amazing conversational customer experiences". It allows you to build and train AI that powers amazing conversational experiences for your customers.Visitors were spending an average of 7s on our website - It turned that into minutes.We're tired of chatbots made to gather emails, and so are your customers AI should understand your customers and build trust, and that's what it does..
Talkus and HumanFirst can be primarily classified as "Customer Support Chat" tools.