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Hipmob

9
12
+ 1
9
SupportKit

10
15
+ 1
0
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Hipmob vs SupportKit: What are the differences?

Hipmob: In-App Mobile Live Chat and Helpdesk. Talk to mobile users inside your app. Used by m-commerce, SAAS and Subscription services, and mobile hardware companies to increase retention and in-app sales, and get fewer support tickets. Help users help themselves with in-app helpdesk, use live chat to answer questions immediately, and push notifications bring users back; SupportKit: Message your iOS users directly from Slack. Beautifully simple in-app messaging. SupportKit adds beautifully simple messaging to your app to keep your users engaged and coming back.

Hipmob and SupportKit can be primarily classified as "Mobile Customer Support" tools.

Some of the features offered by Hipmob are:

  • Live for iPhone, iPad or Android- Plug and play in 15 minutes for your iPhone, iPad and Android app(s).
  • Know your users- See account info, device, OS, app version, location and past chat transcripts.
  • Re-engage users- Notify users of changes, fixes & updates while they are away

On the other hand, SupportKit provides the following key features:

  • Support for Slack, Zendesk, or Email.
  • Automatically send targeted messages to your users to kickstart conversations
  • Start a conversation in your app that's as fun as texting a friend
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Pros of Hipmob
Pros of SupportKit
  • 4
    IOS and Android
  • 2
    Push notifications
  • 2
    Re-engage users
  • 1
    Fully searchable
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    What is Hipmob?

    Talk to mobile users inside your app. Used by m-commerce, SAAS and Subscription services, and mobile hardware companies to increase retention and in-app sales, and get fewer support tickets. Help users help themselves with in-app helpdesk, use live chat to answer questions immediately, and push notifications bring users back.

    What is SupportKit?

    SupportKit adds beautifully simple messaging to your app to keep your users engaged and coming back.

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    What companies use Hipmob?
    What companies use SupportKit?
    See which teams inside your own company are using Hipmob or SupportKit.
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    What tools integrate with Hipmob?
    What tools integrate with SupportKit?

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    What are some alternatives to Hipmob and SupportKit?
    Helpshift
    Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.
    HelpSite
    It is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.
    HelpStack
    HelpStack helps iOS developers to setup support interface for their customers to reach out and provide feedback. Being open-source, developers can customize the look and feel of the helpdesk within their app. Also, the iOS developers can easily collaborate to enhance its capabilities.
    See all alternatives