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  1. Stackups
  2. Business Tools
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  4. Mobile Customer Support
  5. HelpStack vs Hipmob vs SupportKit

HelpStack vs Hipmob vs SupportKit

OverviewComparisonAlternatives

Overview

Hipmob
Hipmob
Stacks9
Followers12
Votes9
HelpStack
HelpStack
Stacks1
Followers4
Votes0
GitHub Stars477
Forks69
SupportKit
SupportKit
Stacks10
Followers15
Votes0

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Detailed Comparison

Hipmob
Hipmob
HelpStack
HelpStack
SupportKit
SupportKit

Talk to mobile users inside your app. Used by m-commerce, SAAS and Subscription services, and mobile hardware companies to increase retention and in-app sales, and get fewer support tickets. Help users help themselves with in-app helpdesk, use live chat to answer questions immediately, and push notifications bring users back.

HelpStack helps iOS developers to setup support interface for their customers to reach out and provide feedback. Being open-source, developers can customize the look and feel of the helpdesk within their app. Also, the iOS developers can easily collaborate to enhance its capabilities.

SupportKit adds beautifully simple messaging to your app to keep your users engaged and coming back.

Live for iPhone, iPad or Android- Plug and play in 15 minutes for your iPhone, iPad and Android app(s).;Know your users- See account info, device, OS, app version, location and past chat transcripts.;Re-engage users- Notify users of changes, fixes & updates while they are away;Your entire knowledgebase, fully searchable. Answers are instantly available;An in-app feedback form , where they can voice their frustration instead of giving you a negative appstore rating;Push notifications when their questions are answered, either by a human, or with a new article.
Embedded Knowledge Base articles, In app Customer support, Customization Support Interface
Support for Slack, Zendesk, or Email.;Automatically send targeted messages to your users to kickstart conversations;Start a conversation in your app that's as fun as texting a friend
Statistics
GitHub Stars
-
GitHub Stars
477
GitHub Stars
-
GitHub Forks
-
GitHub Forks
69
GitHub Forks
-
Stacks
9
Stacks
1
Stacks
10
Followers
12
Followers
4
Followers
15
Votes
9
Votes
0
Votes
0
Pros & Cons
Pros
  • 4
    IOS and Android
  • 2
    Re-engage users
  • 2
    Push notifications
  • 1
    Fully searchable
No community feedback yet
No community feedback yet
Integrations
Campfire
Campfire
HipChat
HipChat
Appcelerator
Appcelerator
Blogger
Blogger
Desk.com
Desk.com
Highrise
Highrise
HockeyApp
HockeyApp
HubSpot
HubSpot
Mailchimp
Mailchimp
Salesforce Sales Cloud
Salesforce Sales Cloud
No integrations available
Slack
Slack
Zendesk
Zendesk

What are some alternatives to Hipmob, HelpStack, SupportKit?

Helpshift

Helpshift

Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.

HelpSite

HelpSite

It is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.

Cisco Emergency Responder

Cisco Emergency Responder

It assures that Cisco Unified Communications Manager will send emergency calls to the appropriate Public Safety Answering Point (PSAP) for the caller's location, and that the PSAP can identify the caller's location and return the call if necessary.

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