Overview

Twilio

Stacks11.5K

Followers8.8K

Votes521

CometChat

Stacks11

Followers45

Votes0

CometChat vs Twilio: What are the differences?

Introduction: In the realm of communication APIs, CometChat and Twilio are two prominent platforms that offer chat and messaging services to developers. Let's explore the key differences between CometChat and Twilio.

Feature Set: CometChat primarily focuses on providing chat functionalities, including text chat, voice, and video calling, while Twilio offers a wider range of communication services, such as SMS, voice calls, video, and chat. Twilio's extensive feature set makes it a versatile platform for developers looking to integrate various communication channels into their applications.
Pricing Structure: CometChat offers a straightforward pricing model with a fixed monthly subscription fee based on the number of active users, while Twilio has a pay-as-you-go pricing structure where customers pay for specific usage like messages sent or minutes used. Twilio's flexible pricing allows developers to scale their usage based on their needs, making it a cost-effective option for businesses of all sizes.
Customization Options: Twilio provides a high level of customization and control over communication workflows through its APIs and developer tools, allowing developers to tailor the user experience to their specific requirements. CometChat, on the other hand, offers pre-built UI components and functionalities that are easy to integrate but may have limited customization options compared to Twilio.
Scalability and Performance: Twilio is known for its high scalability and reliability, handling millions of messages and calls daily without compromising performance. CometChat also offers good scalability but may not match the same level of performance and reliability as Twilio, especially for high-volume applications or enterprise-level use cases.
Documentation and Support: Twilio is well-regarded for its comprehensive documentation, extensive guides, and developer resources, making it easy for developers to get started and troubleshoot issues. CometChat also provides solid documentation and support, but Twilio's resources and community support are considered more robust, offering developers a wealth of information and assistance.
Industry Focus: Twilio caters to a wide range of industries and use cases, from small startups to large enterprises, offering communication solutions for various sectors like healthcare, finance, and e-commerce. CometChat is more tailored towards specific industries such as education, gaming, and social networking, providing specialized features and functionalities for these verticals.

In Summary, when choosing between CometChat and Twilio, consider your specific communication needs, customization requirements, scalability expectations, and industry focus to determine which platform aligns best with your development goals.

Advice on Twilio, CometChat

Finch

Ops at SLS

Jul 23, 2020

Needs adviceon

Salesforce Sales Cloud

Salesforce

Hey! We need an omnichannel inbox that's housed within Salesforce Sales Cloud that makes it super easy for our reps to respond to inbound communication (needs: clean inbox, provides historical context, etc.). We're a high-volume call center, and we get a ton of incoming SMS and email every day. We'd love a solution that lets us view all of that in one place — ideally Salesforce, as that's where our reps work, and we want to avoid needing them to switch between windows. Thanks!

189k views189k

Comments

Dainis

Marketing project manager at Colortime

Jan 31, 2020

Needs advice

Hello! We need to integrate an SMS gateway into our app for user phone verification. As we are just starting, we are searching for the most affordable/best price/performance option for SMS gateway to verify client phone numbers with the code, maybe you can suggest something between those two or maybe something else. We are planning to do business in Europe

135k views135k

Comments

Detailed Comparison

Twilio	CometChat
Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.	CometChat offers a comprehensive in-app chat SDK platform that equips businesses with the tools to integrate real-time chat, voice, and video into their applications.
Phone- Phone Numbers API;Phone- Convert Text to Speech and Play Audio;Phone- Record Calls and Store Them;Phone- Create Conferences;Phone- API Queueing;Phone- Call Queues;Phone- Convert Speech to Text;Phone- Usage API;Phone- Status Callbacks and Logs;Phone- Global Reach;SMS- Supports Unicode;SMS- Message Queueing;SMS- Realtime API;SMS- Global Reach;SMS- Status Callbacks and Logs;SMS- Usage metering & API triggers;SMS- Voice Enabled Numbers;SMS- Short Codes;Two-factor authentication;Call tracking;Voice broadcasting;Cloud IVR;Mobile app distribution	Audio chat; Text chat; Video chat; Games; Real-time translation; Screensharing; Collaboration; Whiteboard sharing; File sharing; Chatrooms; Video conference; Custom messages; Profanity filter; Data masking; Message moderation
Statistics
Stacks 11.5K	Stacks 11
Followers 8.8K	Followers 45
Votes 521	Votes 0
Pros & Cons
Pros 148 Powerful, simple, and well documented api 88 RESTful API 66 Clear pricing 61 Great sms services 58 Low cost of entry Cons 4 Predictable pricing 2 Expensive	No community feedback yet
Integrations
Google App Engine Bugsnag Zendesk Twilio SendGrid Parse	No integrations available

What are some alternatives to Twilio, CometChat?

Chat by Stream

Chat API and SDK. With a beautiful UI Kit, easy to use React Components and powerful API. Add Chat to any application in a matter of hours. The tech uses Go, RocksDB and Raft. By the creators of Stream, the API that powers activity feeds for more than 300 million users.

SendBird

SendBird is a Messaging SDK, Chat API, and fully managed chat infrastructure for your mobile apps and websites. Embeddable chat for iOS, Android, JavaScript, Unity, .NET.

Nexmo

Nexmo connects your apps directly to carriers around the world. Integrate SMS and Voice messages using one simple API. Use Nexmo Verity to register users, verify transactions, and implement two factor authentication.

Sinch

Sinch makes it easy for developers to add voice, messaging and SMS to their apps with just a few lines of code. Enrich your apps with communications that your users will love.

Plivo

Plivo provides basic building block APIs in the form of Plivo XML and HTTP API, to create telephony apps, so developers can completely do away with learning the nitty-gritty of the telephony plumbing.

ChannelizeIO

Add In-App User-to-User Communication into Mobile Apps & Websites, with rich & engaging Text Chat, Video, and Audio Calling experiences, to Increase User Engagement and Enable new Revenue Streams.

Agora

Agora.io provides building blocks for you to add real-time voice and video communications through a simple and powerful SDK. You can integrate the Agora SDK to enable real-time communications in your own application quickly.

OpenTok

It adds the clarity and emotion of face-to-face communication to your brand whether you're developing for the web, iOS, or Android. We make the integration of high-quality live video a breeze so that you can focus on building a great product.

QuickBlox

Add powerful communication features to your mobile app and data services for your backend<br>

Layer

Layer's asynchronous messaging fabric is capable of transporting payloads of any type. Get your users talking with chat, voice or video messaging. Pull them back in with push. Connect friends, colleagues or perfect strangers seamlessly.