Azure Application Insights vs New Relic

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Azure Application Insights

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Azure Application Insights vs New Relic: What are the differences?

Azure Application Insights and New Relic are two popular application performance monitoring (APM) tools used to monitor and troubleshoot web applications. Let's explore the key difference between them.

  1. Integration with Azure Services: Azure Application Insights is a native monitoring solution provided by Microsoft Azure, which seamlessly integrates with other Azure services and provides in-depth monitoring and diagnostics capabilities for applications hosted on Azure. On the other hand, New Relic is a third-party APM tool that can be used with Azure services, but it requires additional configuration and setup to integrate with Azure-specific components.

  2. Pricing Model: Azure Application Insights is part of the Azure platform and offers a range of pricing options, including a free tier for basic monitoring and paid plans for more advanced features and higher data volumes. New Relic, on the other hand, follows a subscription-based pricing model, where the cost is determined based on the number of hosts or applications being monitored, along with the desired feature set.

  3. Analytics and Visualization: Both Azure Application Insights and New Relic offer powerful analytics and visualization capabilities to help analyze application performance data. However, there are differences in the depth and flexibility of these capabilities. Azure Application Insights leverages the power of Azure Monitor and provides rich analytics and visualization options, including custom dashboards, log analytics, and integration with other Azure services like Azure Log Analytics and Azure Data Explorer. New Relic also offers advanced analytics and visualization features, but its capabilities may be more tailored towards specific application types or use cases.

  4. Language and Platform Support: Azure Application Insights and New Relic support a wide range of programming languages and platforms. However, there may be differences in the level of support and availability of specific features for different languages and platforms. Azure Application Insights has native support for several popular programming languages, including .NET, Java, Node.js, and Python, and provides SDKs and instrumentation libraries for easy integration with different application types. New Relic also supports multiple languages and platforms but may have variations in the level of support and maturity for different ecosystems.

  5. Alerting and Notifications: When it comes to alerting and notifications, both Azure Application Insights and New Relic offer similar functionalities, allowing users to set up custom alerts based on specific metrics or thresholds. However, there may be differences in the ease of setup and configurability. Azure Application Insights integrates with Azure Monitor and provides a flexible alerting system that can send notifications through various channels, such as email, SMS, or Azure Logic Apps. New Relic also offers a robust alerting system but may have variations in terms of available notification channels or integrations with external systems.

  6. Ecosystem and Community: Azure Application Insights is part of the larger Azure ecosystem, which comes with its own set of benefits, including access to a wide range of Azure services, documentation, and community support. Being a Microsoft product, there is a vast community of developers and resources available for troubleshooting and learning. New Relic, on the other hand, has its own ecosystem and community that provides dedicated support and resources for users of their platform. The size and focus of the ecosystem/community may influence the availability of resources or community-driven extensions/plugins.

In summary, Azure Application Insights offers seamless integration with Azure services, customizable pricing options, and deep integration with Azure Monitor. New Relic, on the other hand, provides a flexible pricing model, advanced analytics and visualization features, and a dedicated ecosystem/community for support.

Advice on Azure Application Insights and New Relic
Needs advice
on
DatadogDatadogNew RelicNew Relic
and
SysdigSysdig

We are looking for a centralised monitoring solution for our application deployed on Amazon EKS. We would like to monitor using metrics from Kubernetes, AWS services (NeptuneDB, AWS Elastic Load Balancing (ELB), Amazon EBS, Amazon S3, etc) and application microservice's custom metrics.

We are expected to use around 80 microservices (not replicas). I think a total of 200-250 microservices will be there in the system with 10-12 slave nodes.

We tried Prometheus but it looks like maintenance is a big issue. We need to manage scaling, maintaining the storage, and dealing with multiple exporters and Grafana. I felt this itself needs few dedicated resources (at least 2-3 people) to manage. Not sure if I am thinking in the correct direction. Please confirm.

You mentioned Datadog and Sysdig charges per host. Does it charge per slave node?

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Replies (3)
Recommends
on
DatadogDatadog

Can't say anything to Sysdig. I clearly prefer Datadog as

  • they provide plenty of easy to "switch-on" plugins for various technologies (incl. most of AWS)
  • easy to code (python) agent plugins / api for own metrics
  • brillant dashboarding / alarms with many customization options
  • pricing is OK, there are cheaper options for specific use cases but if you want superior dashboarding / alarms I haven't seen a good competitor (despite your own Prometheus / Grafana / Kibana dog food)

IMHO NewRelic is "promising since years" ;) good ideas but bad integration between their products. Their Dashboard query language is really nice but lacks critical functions like multiple data sets or advanced calculations. Needless to say you get all of that with Datadog.

Need help setting up a monitoring / logging / alarm infrastructure? Send me a message!

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Maik Schröder
Recommends
on
InstanaInstana

Hi Medeti,

you are right. Building based on your stack something with open source is heavy lifting. A lot of people I know start with such a set-up, but quickly run into frustration as they need to dedicated their best people to build a monitoring which is doing the job in a professional way.

As you are microservice focussed and are looking for 'low implementation and maintenance effort', you might want to have a look at INSTANA, which was built with modern tool stacks in mind. https://www.instana.com/apm-for-microservices/

We have a public sand-box available if you just want to have a look at the product once and of course also a free-trial: https://www.instana.com/getting-started-with-apm/

Let me know if you need anything on top.

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Attila Fulop
Management Advisor at artkonekt · | 2 upvotes · 320.4K views

I have hands on production experience both with New Relic and Datadog. I personally prefer Datadog over NewRelic because of the UI, the Documentation and the overall user/developer experience.

NewRelic however, can do basically the same things as Datadog can, and some of the features like alerting have been present in NewRelic for longer than in Datadog. The cool thing about NewRelic is their last-summer-updated pricing: you no longer pay per host but after data you send towards New Relic. This can be a huge cost saver depending on your particular setup

https://docs.newrelic.com/docs/accounts/accounts-billing/new-relic-one-pricing-billing/new-relic-one-pricing-billing

I'd go for Datadog, but given you have lots of containers I would also make a cost calculation. If the price difference is significant and there's a budget constraint NewRelic might be the better choice.

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Decisions about Azure Application Insights and New Relic
Attila Fulop

I haven't heard much about Datadog until about a year ago. Ironically, the NewRelic sales person who I had a series of trainings with was trash talking about Datadog a lot. That drew my attention to Datadog and I gave it a try at another client project where we needed log handling, dashboards and alerting.

In 2019, Datadog was already offering log management and from that perspective, it was ahead of NewRelic. Other than that, from my perspective, the two tools are offering a very-very similar set of tools. Therefore I wouldn't say there's a significant difference between the two, the decision is likely a matter of taste. The pricing is also very similar.

The reasons why we chose Datadog over NewRelic were:

  • The presence of log handling feature (since then, logging is GA at NewRelic as well since falls 2019).
  • The setup was easier even though I already had experience with NewRelic, including participation in NewRelic trainings.
  • The UI of Datadog is more compact and my experience is smoother.
  • The NewRelic UI is very fragmented and New Relic One is just increasing this experience for me.
  • The log feature of Datadog is very well designed, I find very useful the tagging logs with services. The log filtering is also very awesome.

Bottom line is that both tools are great and it makes sense to discover both and making the decision based on your use case. In our case, Datadog was the clear winner due to its UI, ease of setup and the awesome logging and alerting features.

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Benoit Larroque
Principal Engineer at Sqreen · | 4 upvotes · 418.5K views

I chose Datadog APM because the much better APM insights it provides (flamegraph, percentiles by default).

The drawbacks of this decision are we had to move our production monitoring to TimescaleDB + Telegraf instead of NR Insight

NewRelic is definitely easier when starting out. Agent is only a lib and doesn't require a daemon

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Pros of Azure Application Insights
Pros of New Relic
  • 5
    Focus in detect performance anomalies and issues
  • 3
    Integrated with Azure
  • 1
    Live Metrics
  • 1
    User flow
  • 1
    Availability tests (Heart Beat check)
  • 415
    Easy setup
  • 344
    Really powerful
  • 245
    Awesome visualization
  • 194
    Ease of use
  • 151
    Great ui
  • 106
    Free tier
  • 80
    Great tool for insights
  • 66
    Heroku Integration
  • 55
    Market leader
  • 49
    Peace of mind
  • 21
    Push notifications
  • 20
    Email notifications
  • 17
    Heroku Add-on
  • 16
    Error Detection and Alerting
  • 13
    Multiple language support
  • 11
    SQL Analysis
  • 11
    Server Resources Monitoring
  • 9
    Transaction Tracing
  • 8
    Apdex Scores
  • 8
    Azure Add-on
  • 7
    Analysis of CPU, Disk, Memory, and Network
  • 7
    Detailed reports
  • 6
    Performance of External Services
  • 6
    Error Analysis
  • 6
    Application Availability Monitoring and Alerting
  • 6
    Application Response Times
  • 5
    Most Time Consuming Transactions
  • 5
    JVM Performance Analyzer (Java)
  • 4
    Browser Transaction Tracing
  • 4
    Top Database Operations
  • 4
    Easy to use
  • 3
    Application Map
  • 3
    Weekly Performance Email
  • 3
    Pagoda Box integration
  • 3
    Custom Dashboards
  • 2
    Easy to setup
  • 2
    Background Jobs Transaction Analysis
  • 2
    App Speed Index
  • 1
    Super Expensive
  • 1
    Team Collaboration Tools
  • 1
    Metric Data Retention
  • 1
    Metric Data Resolution
  • 1
    Worst Transactions by User Dissatisfaction
  • 1
    Real User Monitoring Overview
  • 1
    Real User Monitoring Analysis and Breakdown
  • 1
    Time Comparisons
  • 1
    Access to Performance Data API
  • 1
    Incident Detection and Alerting
  • 1
    Best of the best, what more can you ask for
  • 1
    Best monitoring on the market
  • 1
    Rails integration
  • 1
    Free
  • 0
    Proce
  • 0
    Price
  • 0
    Exceptions
  • 0
    Cost

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Cons of Azure Application Insights
Cons of New Relic
  • 2
    Difficult to surface information
  • 1
    Custom instrumentation via code only
  • 1
    UI is clunky and gets in the way
  • 20
    Pricing model doesn't suit microservices
  • 10
    UI isn't great
  • 7
    Expensive
  • 7
    Visualizations aren't very helpful
  • 5
    Hard to understand why things in your app are breaking

Sign up to add or upvote consMake informed product decisions

What is Azure Application Insights?

It is an extensible Application Performance Management service for developers and DevOps professionals. Use it to monitor your live applications. It will automatically detect performance anomalies, and includes powerful analytics tools.

What is New Relic?

The world’s best software and DevOps teams rely on New Relic to move faster, make better decisions and create best-in-class digital experiences. If you run software, you need to run New Relic. More than 50% of the Fortune 100 do too.

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What companies use Azure Application Insights?
What companies use New Relic?
See which teams inside your own company are using Azure Application Insights or New Relic.
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What tools integrate with Azure Application Insights?
What tools integrate with New Relic?
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