Amazon CloudWatch vs New Relic

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Amazon CloudWatch

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New Relic

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Amazon CloudWatch vs New Relic: What are the differences?

Amazon CloudWatch: Monitor AWS resources and custom metrics generated by your applications and services. With Amazon CloudWatch, you gain system-wide visibility into resource utilization, application performance, and operational health. Programmatically retrieve your monitoring data, view graphs, and set alarms to help you troubleshoot, spot trends, and take automated action based on the state of your cloud environment; New Relic: SaaS Application Performance Management for Ruby, PHP, .Net, Java, Python, and Node.js Apps. New Relic is the all-in-one web application performance tool that lets you see performance from the end user experience, through servers, and down to the line of application code.

Amazon CloudWatch can be classified as a tool in the "Cloud Monitoring" category, while New Relic is grouped under "Performance Monitoring".

Some of the features offered by Amazon CloudWatch are:

  • Basic Monitoring for Amazon EC2 instances: ten pre-selected metrics at five-minute frequency, free of charge.
  • Detailed Monitoring for Amazon EC2 instances: seven pre-selected metrics at one-minute frequency, for an additional charge.
  • Amazon EBS volumes: eight pre-selected metrics at five-minute frequency, free of charge.

On the other hand, New Relic provides the following key features:

  • Performance Data Retention
  • Real-User Response Time, Throughput, & Breakdown by Layer
  • App Response Time, Throughput, & Breakdown by Component

"Monitor aws resources" is the top reason why over 70 developers like Amazon CloudWatch, while over 411 developers mention "Easy setup" as the leading cause for choosing New Relic.

Airbnb, Spotify, and StackShare are some of the popular companies that use New Relic, whereas Amazon CloudWatch is used by Airbnb, 9GAG, and Asana. New Relic has a broader approval, being mentioned in 3142 company stacks & 576 developers stacks; compared to Amazon CloudWatch, which is listed in 721 company stacks and 334 developer stacks.

Decisions about Amazon CloudWatch and New Relic
Attila Fulop
Team Leader at Artkonekt · | 3 upvotes · 77.8K views

I haven't heard much about Datadog until about a year ago. Ironically, the NewRelic sales person who I had a series of trainings with was trash talking about Datadog a lot. That drew my attention to Datadog and I gave it a try at another client project where we needed log handling, dashboards and alerting.

In 2019, Datadog was already offering log management and from that perspective, it was ahead of NewRelic. Other than that, from my perspective, the two tools are offering a very-very similar set of tools. Therefore I wouldn't say there's a significant difference between the two, the decision is likely a matter of taste. The pricing is also very similar.

The reasons why we chose Datadog over NewRelic were:

  • The presence of log handling feature (since then, logging is GA at NewRelic as well since falls 2019).
  • The setup was easier even though I already had experience with NewRelic, including participation in NewRelic trainings.
  • The UI of Datadog is more compact and my experience is smoother.
  • The NewRelic UI is very fragmented and New Relic One is just increasing this experience for me.
  • The log feature of Datadog is very well designed, I find very useful the tagging logs with services. The log filtering is also very awesome.

Bottom line is that both tools are great and it makes sense to discover both and making the decision based on your use case. In our case, Datadog was the clear winner due to its UI, ease of setup and the awesome logging and alerting features.

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Benoit Larroque
Principal Engineer at Sqreen · | 2 upvotes · 74K views

I chose Datadog APM because the much better APM insights it provides (flamegraph, percentiles by default).

The drawbacks of this decision are we had to move our production monitoring to TimescaleDB + Telegraf instead of NR Insight

NewRelic is definitely easier when starting out. Agent is only a lib and doesn't require a daemon

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Pros of Amazon CloudWatch
Pros of New Relic
  • 75
    Monitor aws resources
  • 46
    Zero setup
  • 30
    Detailed Monitoring
  • 23
    Backed by Amazon
  • 19
    Auto Scaling groups
  • 11
    SNS and autoscaling integrations
  • 5
    Burstable instances metrics (t2 cpu credit balance)
  • 3
    HIPAA/PCI/SOC Compliance-friendly
  • 1
    Native tool for AWS so understand AWS out of the box
  • 415
    Easy setup
  • 345
    Really powerful
  • 244
    Awesome visualization
  • 194
    Ease of use
  • 152
    Great ui
  • 107
    Free tier
  • 81
    Great tool for insights
  • 66
    Heroku Integration
  • 55
    Market leader
  • 49
    Peace of mind
  • 21
    Push notifications
  • 20
    Email notifications
  • 16
    Error Detection and Alerting
  • 16
    Heroku Add-on
  • 12
    Multiple language support
  • 11
    Server Resources Monitoring
  • 11
    SQL Analysis
  • 9
    Transaction Tracing
  • 8
    Azure Add-on
  • 8
    Apdex Scores
  • 7
    Analysis of CPU, Disk, Memory, and Network
  • 6
    Application Response Times
  • 6
    Detailed reports
  • 6
    Performance of External Services
  • 6
    Error Analysis
  • 6
    Application Availability Monitoring and Alerting
  • 5
    Most Time Consuming Transactions
  • 5
    JVM Performance Analyzer (Java)
  • 4
    Easy to use
  • 4
    Browser Transaction Tracing
  • 4
    Top Database Operations
  • 3
    Pagoda Box integration
  • 3
    Custom Dashboards
  • 3
    Weekly Performance Email
  • 3
    Application Map
  • 2
    Easy to setup
  • 2
    App Speed Index
  • 2
    Easy visibility
  • 1
    Metric Data Retention
  • 1
    Team Collaboration Tools
  • 1
    Worst Transactions by User Dissatisfaction
  • 1
    Real User Monitoring Analysis and Breakdown
  • 1
    Time Comparisons
  • 1
    Access to Performance Data API
  • 1
    Metric Data Resolution
  • 1
    Background Jobs Transaction Analysis
  • 1
    Incident Detection and Alerting
  • 1
    Real User Monitoring Overview
  • 1
    Best of the best, what more can you ask for
  • 1
    Best monitoring on the market
  • 1
    Rails integration
  • 1
    Free
  • 1
    Super Expensive
  • 0
    Exceptions

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Cons of Amazon CloudWatch
Cons of New Relic
  • 1
    Poor Search Capabilities
  • 18
    Pricing model doesn't suit microservices
  • 10
    UI isn't great
  • 7
    Expensive
  • 7
    Visualizations aren't very helpful
  • 5
    Hard to understand why things in your app are breaking

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What is Amazon CloudWatch?

It helps you gain system-wide visibility into resource utilization, application performance, and operational health. It retrieve your monitoring data, view graphs to help take automated action based on the state of your cloud environment.

What is New Relic?

New Relic is the all-in-one web application performance tool that lets you see performance from the end user experience, through servers, and down to the line of application code.

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What companies use Amazon CloudWatch?
What companies use New Relic?

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What tools integrate with Amazon CloudWatch?
What tools integrate with New Relic?

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Blog Posts

Jul 9 2019 at 7:22PM
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Blue Medora

DockerPostgreSQLNew Relic+8
11
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Jul 2 2019 at 9:34PM
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Segment

Google AnalyticsAmazon S3New Relic+25
10
5062
JavaScriptGitHubGit+33
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GitHubDockerAmazon EC2+23
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What are some alternatives to Amazon CloudWatch and New Relic?
Datadog
Datadog is the leading service for cloud-scale monitoring. It is used by IT, operations, and development teams who build and operate applications that run on dynamic or hybrid cloud infrastructure. Start monitoring in minutes with Datadog!
Splunk
It provides the leading platform for Operational Intelligence. Customers use it to search, monitor, analyze and visualize machine data.
Prometheus
Prometheus is a systems and service monitoring system. It collects metrics from configured targets at given intervals, evaluates rule expressions, displays the results, and can trigger alerts if some condition is observed to be true.
AWS CloudTrail
With CloudTrail, you can get a history of AWS API calls for your account, including API calls made via the AWS Management Console, AWS SDKs, command line tools, and higher-level AWS services (such as AWS CloudFormation). The AWS API call history produced by CloudTrail enables security analysis, resource change tracking, and compliance auditing. The recorded information includes the identity of the API caller, the time of the API call, the source IP address of the API caller, the request parameters, and the response elements returned by the AWS service.
Amazon Kinesis
Amazon Kinesis can collect and process hundreds of gigabytes of data per second from hundreds of thousands of sources, allowing you to easily write applications that process information in real-time, from sources such as web site click-streams, marketing and financial information, manufacturing instrumentation and social media, and operational logs and metering data.
See all alternatives
Interest over time
How much does Amazon CloudWatch cost?
How much does New Relic cost?
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