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Open source helpdesk software for true customer happiness
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What is Helpy?

It is a modern multichannel helpdesk platform written in Ruby on Rails and released under the MIT license. Its goal is to power your support email and ticketing, integrate seamlessly with your app, and run an amazing customer helpcenter.
Helpy is a tool in the Help Desk category of a tech stack.
Helpy is an open source tool with 2.3K GitHub stars and 489 GitHub forks. Here’s a link to Helpy's open source repository on GitHub

Who uses Helpy?


5 developers on StackShare have stated that they use Helpy.

Helpy's Features

  • An AI agent to handle 60-80% of your requests
  • Beautiful reporting, built in
  • Unlimited Inboxes
  • Customizable Functionality
  • Works across Devices
  • WYSWYG Editor

Helpy Alternatives & Comparisons

What are some alternatives to Helpy?
GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers. Over three million people use GitHub to build amazing things together.
It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Freshdesk is an on demand customer support software that works across multiple support channels.
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
See all alternatives

Helpy's Followers
7 developers follow Helpy to keep up with related blogs and decisions.