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  5. Smartsupp vs Talkus

Smartsupp vs Talkus

OverviewComparisonAlternatives

Overview

Talkus
Talkus
Stacks5
Followers11
Votes0
Smartsupp
Smartsupp
Stacks7
Followers3
Votes0

Talkus vs Smartsupp: What are the differences?

Developers describe Talkus as "Your help desk. In Slack". With Talkus, Slack becomes the place for your team to communicate with customers, personally, on your website by live chat or by email, phone or SMS. On the other hand, Smartsupp is detailed as "A live chat software that provides you with video recording of visitors". It is a free live chat for your website. Start real-time conversations with your web visitors, answer their questions and boost your online sales. An unlimited free live chat solution which will probably be most useful for small and medium enterprises.

Talkus and Smartsupp belong to "Customer Support Chat" category of the tech stack.

Some of the features offered by Talkus are:

  • 100% integrated with Slack, no need to leave Slack to handle all your support
  • Handle live chat for your website, email, sms, phone, FAQ
  • 100% customisable.

On the other hand, Smartsupp provides the following key features:

  • Show customers you are ready to help
  • Get overview about your visitors
  • Chat with customers on the go

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Detailed Comparison

Talkus
Talkus
Smartsupp
Smartsupp

With Talkus, Slack becomes the place for your team to communicate with customers, personally, on your website by live chat or by email, phone or SMS.

It is a free live chat for your website. Start real-time conversations with your web visitors, answer their questions and boost your online sales. An unlimited free live chat solution which will probably be most useful for small and medium enterprises.

100% integrated with Slack, no need to leave Slack to handle all your support; Handle live chat for your website, email, sms, phone, FAQ;100% customisable.
Show customers you are ready to help; Get overview about your visitors; Chat with customers on the go; Automatic messages; Video recordings; Detailed statistics
Statistics
Stacks
5
Stacks
7
Followers
11
Followers
3
Votes
0
Votes
0
Integrations
Zapier
Zapier
Slack
Slack
Drupal
Drupal
WordPress
WordPress
Weebly
Weebly
Joomla!
Joomla!
Shopify
Shopify
Google Analytics
Google Analytics
PrestaShop
PrestaShop
Magento
Magento
Wix
Wix
Instapage
Instapage

What are some alternatives to Talkus, Smartsupp?

Olark

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Zopim

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Crisp

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Chatlio

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

LiveChat

LiveChat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

SnapEngage

SnapEngage

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

TheQuickAssist

TheQuickAssist

Build intelligent, no-code AI chatbots with TheQuickAssist.co. Engage visitors, automate customer support, and convert leads with multilingual, customizable, and secure solutions. Try for free today!

Chaport

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

QuickReply.ai

QuickReply.ai

QuickReply.ai is a WhatsApp marketing and automation platform that helps B2C brands streamline customer conversations across the full lifecycle. Companies use it to automate lead capture, qualification, follow-ups, and support through visual journeys and GenAI chatbots. Trusted by 1,500+ businesses in 29+ countries. Supports WhatsApp, Instagram, Facebook Messenger, SMS, and web chat for true omnichannel messaging.

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