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HelpStack vs Hipmob: What are the differences?
HelpStack: Open Source Mobile App Customer Support. HelpStack helps iOS developers to setup support interface for their customers to reach out and provide feedback. Being open-source, developers can customize the look and feel of the helpdesk within their app. Also, the iOS developers can easily collaborate to enhance its capabilities; Hipmob: In-App Mobile Live Chat and Helpdesk. Talk to mobile users inside your app. Used by m-commerce, SAAS and Subscription services, and mobile hardware companies to increase retention and in-app sales, and get fewer support tickets. Help users help themselves with in-app helpdesk, use live chat to answer questions immediately, and push notifications bring users back.
HelpStack and Hipmob can be categorized as "Mobile Customer Support" tools.
HelpStack is an open source tool with 486 GitHub stars and 73 GitHub forks. Here's a link to HelpStack's open source repository on GitHub.
Pros of HelpStack
Pros of Hipmob
- IOS and Android4
- Push notifications2
- Re-engage users2
- Fully searchable1