Datadog vs Papertrail

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Datadog

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Datadog vs Papertrail: What are the differences?

Datadog and Papertrail are both cloud-based logging and monitoring solutions that help businesses gain insights into their applications and infrastructure. While they share some similarities, they also have distinct differences that set them apart.

  1. Data Collection and Storage: Datadog offers a wide range of integrations and supports various sources of data, including servers, containers, cloud services, and custom metrics. It provides a centralized platform for collecting and storing logs, metrics, and traces. On the other hand, Papertrail specializes in handling log management, aggregation, and search. It focuses primarily on log data and does not provide extensive support for additional data sources or types.

  2. Visualization and Analysis: Datadog provides powerful visualization and analysis capabilities. It offers customizable dashboards, real-time monitoring, alerting, and anomaly detection. With its comprehensive set of tools and features, users can gain deep insights into their data and quickly troubleshoot issues. In contrast, Papertrail focuses more on log search and tailing. It provides a simple yet effective interface for searching through logs and tailing live logs. However, it does not offer the same level of visualizations and advanced analysis features as Datadog.

  3. Scalability and Performance: Datadog is designed to handle large-scale environments and high-volume data. It can efficiently scale horizontally and vertically, making it suitable for organizations with extensive infrastructure and complex applications. It provides high-performance data processing and querying capabilities, ensuring quick response times. Papertrail, on the other hand, may have limitations when it comes to scalability. While it can handle moderate log volumes, it may face challenges with extremely high volumes or rapid growth.

  4. Alerting and Notification: Datadog offers robust alerting and notification capabilities. Users can set up custom alert rules based on specific conditions, threshold levels, or anomalies. It provides various notification channels, including email, SMS, and integrations with collaboration tools like Slack. Papertrail also supports basic alerting but may not offer the same level of configurability and flexibility as Datadog. Its notification options are typically limited to email notifications.

  5. Pricing and Cost: Datadog follows a subscription-based pricing model, where costs are based on the number of hosts and additional features required. It offers different pricing tiers to cater to the needs of different organizations. Papertrail, on the other hand, follows a pay-as-you-go pricing model, where costs are determined by log volume and retention period. While Datadog may be more expensive for organizations with a large number of hosts, Papertrail's pricing may be more suitable for smaller organizations or those with lower log volumes.

  6. Additional Features: Datadog offers a comprehensive suite of additional features, including APM (Application Performance Monitoring), infrastructure monitoring, network monitoring, and security monitoring. It provides a wide range of tools to monitor and analyze different aspects of an application or infrastructure. Papertrail, however, focuses primarily on log management and does not offer the same breadth of additional features as Datadog.

In summary, Datadog provides a more extensive and feature-rich logging and monitoring solution, with support for diverse data sources, powerful visualization and analysis capabilities, scalability, advanced alerting, and additional features like APM. On the other hand, Papertrail offers a simpler and more focused solution with a strong emphasis on log management, search, and tailing. The choice between the two depends on the specific needs and priorities of the organization.

Advice on Datadog and Papertrail
Farzeem Diamond Jiwani
Software Engineer at IVP · | 8 upvotes · 1.4M views
Needs advice
on
AppDynamicsAppDynamicsDatadogDatadog
and
DynatraceDynatrace

Hey there! We are looking at Datadog, Dynatrace, AppDynamics, and New Relic as options for our web application monitoring.

Current Environment: .NET Core Web app hosted on Microsoft IIS

Future Environment: Web app will be hosted on Microsoft Azure

Tech Stacks: IIS, RabbitMQ, Redis, Microsoft SQL Server

Requirement: Infra Monitoring, APM, Real - User Monitoring (User activity monitoring i.e., time spent on a page, most active page, etc.), Service Tracing, Root Cause Analysis, and Centralized Log Management.

Please advise on the above. Thanks!

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Needs advice
on
DatadogDatadogNew RelicNew Relic
and
SysdigSysdig

We are looking for a centralised monitoring solution for our application deployed on Amazon EKS. We would like to monitor using metrics from Kubernetes, AWS services (NeptuneDB, AWS Elastic Load Balancing (ELB), Amazon EBS, Amazon S3, etc) and application microservice's custom metrics.

We are expected to use around 80 microservices (not replicas). I think a total of 200-250 microservices will be there in the system with 10-12 slave nodes.

We tried Prometheus but it looks like maintenance is a big issue. We need to manage scaling, maintaining the storage, and dealing with multiple exporters and Grafana. I felt this itself needs few dedicated resources (at least 2-3 people) to manage. Not sure if I am thinking in the correct direction. Please confirm.

You mentioned Datadog and Sysdig charges per host. Does it charge per slave node?

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Replies (3)
Recommends
on
DatadogDatadog

Can't say anything to Sysdig. I clearly prefer Datadog as

  • they provide plenty of easy to "switch-on" plugins for various technologies (incl. most of AWS)
  • easy to code (python) agent plugins / api for own metrics
  • brillant dashboarding / alarms with many customization options
  • pricing is OK, there are cheaper options for specific use cases but if you want superior dashboarding / alarms I haven't seen a good competitor (despite your own Prometheus / Grafana / Kibana dog food)

IMHO NewRelic is "promising since years" ;) good ideas but bad integration between their products. Their Dashboard query language is really nice but lacks critical functions like multiple data sets or advanced calculations. Needless to say you get all of that with Datadog.

Need help setting up a monitoring / logging / alarm infrastructure? Send me a message!

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Maik Schröder
Recommends
on
InstanaInstana

Hi Medeti,

you are right. Building based on your stack something with open source is heavy lifting. A lot of people I know start with such a set-up, but quickly run into frustration as they need to dedicated their best people to build a monitoring which is doing the job in a professional way.

As you are microservice focussed and are looking for 'low implementation and maintenance effort', you might want to have a look at INSTANA, which was built with modern tool stacks in mind. https://www.instana.com/apm-for-microservices/

We have a public sand-box available if you just want to have a look at the product once and of course also a free-trial: https://www.instana.com/getting-started-with-apm/

Let me know if you need anything on top.

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Attila Fulop
Management Advisor at artkonekt · | 2 upvotes · 314.6K views

I have hands on production experience both with New Relic and Datadog. I personally prefer Datadog over NewRelic because of the UI, the Documentation and the overall user/developer experience.

NewRelic however, can do basically the same things as Datadog can, and some of the features like alerting have been present in NewRelic for longer than in Datadog. The cool thing about NewRelic is their last-summer-updated pricing: you no longer pay per host but after data you send towards New Relic. This can be a huge cost saver depending on your particular setup

https://docs.newrelic.com/docs/accounts/accounts-billing/new-relic-one-pricing-billing/new-relic-one-pricing-billing

I'd go for Datadog, but given you have lots of containers I would also make a cost calculation. If the price difference is significant and there's a budget constraint NewRelic might be the better choice.

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Decisions about Datadog and Papertrail
Attila Fulop

I haven't heard much about Datadog until about a year ago. Ironically, the NewRelic sales person who I had a series of trainings with was trash talking about Datadog a lot. That drew my attention to Datadog and I gave it a try at another client project where we needed log handling, dashboards and alerting.

In 2019, Datadog was already offering log management and from that perspective, it was ahead of NewRelic. Other than that, from my perspective, the two tools are offering a very-very similar set of tools. Therefore I wouldn't say there's a significant difference between the two, the decision is likely a matter of taste. The pricing is also very similar.

The reasons why we chose Datadog over NewRelic were:

  • The presence of log handling feature (since then, logging is GA at NewRelic as well since falls 2019).
  • The setup was easier even though I already had experience with NewRelic, including participation in NewRelic trainings.
  • The UI of Datadog is more compact and my experience is smoother.
  • The NewRelic UI is very fragmented and New Relic One is just increasing this experience for me.
  • The log feature of Datadog is very well designed, I find very useful the tagging logs with services. The log filtering is also very awesome.

Bottom line is that both tools are great and it makes sense to discover both and making the decision based on your use case. In our case, Datadog was the clear winner due to its UI, ease of setup and the awesome logging and alerting features.

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Benoit Larroque
Principal Engineer at Sqreen · | 4 upvotes · 412.7K views

I chose Datadog APM because the much better APM insights it provides (flamegraph, percentiles by default).

The drawbacks of this decision are we had to move our production monitoring to TimescaleDB + Telegraf instead of NR Insight

NewRelic is definitely easier when starting out. Agent is only a lib and doesn't require a daemon

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Pros of Datadog
Pros of Papertrail
  • 138
    Monitoring for many apps (databases, web servers, etc)
  • 107
    Easy setup
  • 87
    Powerful ui
  • 84
    Powerful integrations
  • 70
    Great value
  • 54
    Great visualization
  • 46
    Events + metrics = clarity
  • 41
    Notifications
  • 41
    Custom metrics
  • 39
    Flexibility
  • 19
    Free & paid plans
  • 16
    Great customer support
  • 15
    Makes my life easier
  • 10
    Adapts automatically as i scale up
  • 9
    Easy setup and plugins
  • 8
    Super easy and powerful
  • 7
    In-context collaboration
  • 7
    AWS support
  • 6
    Rich in features
  • 5
    Docker support
  • 4
    Cute logo
  • 4
    Source control and bug tracking
  • 4
    Monitor almost everything
  • 4
    Cost
  • 4
    Full visibility of applications
  • 4
    Simple, powerful, great for infra
  • 4
    Easy to Analyze
  • 4
    Best than others
  • 4
    Automation tools
  • 3
    Best in the field
  • 3
    Free setup
  • 3
    Good for Startups
  • 3
    Expensive
  • 2
    APM
  • 85
    Log search
  • 43
    Easy log aggregation across multiple machines
  • 43
    Integrates with Heroku
  • 37
    Simple interface
  • 26
    Backup to S3
  • 19
    Easy setup, independent of existing logging setup
  • 15
    Heroku add-on
  • 3
    Command line interface
  • 1
    Alerting
  • 1
    Good for Startups

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Cons of Datadog
Cons of Papertrail
  • 19
    Expensive
  • 4
    No errors exception tracking
  • 2
    External Network Goes Down You Wont Be Logging
  • 1
    Complicated
  • 2
    Expensive
  • 1
    External Network Goes Down You Wont Be Logging

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What is Datadog?

Datadog is the leading service for cloud-scale monitoring. It is used by IT, operations, and development teams who build and operate applications that run on dynamic or hybrid cloud infrastructure. Start monitoring in minutes with Datadog!

What is Papertrail?

Papertrail helps detect, resolve, and avoid infrastructure problems using log messages. Papertrail's practicality comes from our own experience as sysadmins, developers, and entrepreneurs.

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What are some alternatives to Datadog and Papertrail?
New Relic
The world’s best software and DevOps teams rely on New Relic to move faster, make better decisions and create best-in-class digital experiences. If you run software, you need to run New Relic. More than 50% of the Fortune 100 do too.
Splunk
It provides the leading platform for Operational Intelligence. Customers use it to search, monitor, analyze and visualize machine data.
Prometheus
Prometheus is a systems and service monitoring system. It collects metrics from configured targets at given intervals, evaluates rule expressions, displays the results, and can trigger alerts if some condition is observed to be true.
Grafana
Grafana is a general purpose dashboard and graph composer. It's focused on providing rich ways to visualize time series metrics, mainly though graphs but supports other ways to visualize data through a pluggable panel architecture. It currently has rich support for for Graphite, InfluxDB and OpenTSDB. But supports other data sources via plugins.
AppDynamics
AppDynamics develops application performance management (APM) solutions that deliver problem resolution for highly distributed applications through transaction flow monitoring and deep diagnostics.
See all alternatives