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  1. Stackups
  2. Business Tools
  3. Customer Support
  4. Customer Support Chat
  5. Chatlio vs LiveChat

Chatlio vs LiveChat

OverviewComparisonAlternatives

Overview

LiveChat
LiveChat
Stacks768
Followers82
Votes1
Chatlio
Chatlio
Stacks14
Followers25
Votes2

Chatlio vs LiveChat: What are the differences?

Developers describe Chatlio as "Live chat for slack". You don't need yet another chat client. Talk with your customers using your existing Slack service. On the other hand, LiveChat is detailed as "Powerful live chat software". LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

Chatlio and LiveChat can be primarily classified as "Customer Support Chat" tools.

Some of the features offered by Chatlio are:

  • No more tools!
  • Efficient Support
  • Mobile Friendly

On the other hand, LiveChat provides the following key features:

  • Chat tools (Canned responses, Visitor information, Chat tags, File sharing, Chat archives, Transfers)
  • Customization (Chat window themes, 42 Languages, CSS customization, Social media buttons)
  • Engaging customers (Chat Invitations, Ticket form, Chat on Facebook, Chat buttons)

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Detailed Comparison

LiveChat
LiveChat
Chatlio
Chatlio

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

You don't need yet another chat client. Talk with your customers using your existing Slack service.

Chat tools (Canned responses, Visitor information, Chat tags, File sharing, Chat archives, Transfers);Customization (Chat window themes, 42 Languages, CSS customization, Social media buttons);Engaging customers (Chat Invitations, Ticket form, Chat on Facebook, Chat buttons);Reports & analytics (Chat reports, Tickets reports, Daily summary);Applications (Web and Desktop applications, Mobile applications);Ticketing system (Ticket sources, Private comments, Ticket reports);Getting feedback (Chat and Ticket ratings, Post-chat surveys);Visitors tracking (Gathering customer data,Visitor information filtering);API (Workflow automation, Webhooks, JavaScript API)
No more tools!;Efficient Support;Mobile Friendly;No additional browser tabs or software
Statistics
Stacks
768
Stacks
14
Followers
82
Followers
25
Votes
1
Votes
2
Pros & Cons
Pros
  • 1
    Nicely documented, powerful API
Pros
  • 2
    Slack everywhere
Integrations
Desk.com
Desk.com
Zapier
Zapier
HubSpot
HubSpot
Campaign Monitor
Campaign Monitor
Weebly
Weebly
Segment
Segment
Instapage
Instapage
Dropbox
Dropbox
PrestaShop
PrestaShop
Joomla!
Joomla!
Slack
Slack

What are some alternatives to LiveChat, Chatlio?

Olark

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Zopim

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Crisp

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

SnapEngage

SnapEngage

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

Chaport

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

SparrowDesk

SparrowDesk

AI-driven helpdesk software that simplifies ticketing, auto-resolves 60% of customer queries, and helps teams deliver fast, efficient customer support.

QuickReply.ai

QuickReply.ai

QuickReply.ai is a WhatsApp marketing and automation platform that helps B2C brands streamline customer conversations across the full lifecycle. Companies use it to automate lead capture, qualification, follow-ups, and support through visual journeys and GenAI chatbots. Trusted by 1,500+ businesses in 29+ countries. Supports WhatsApp, Instagram, Facebook Messenger, SMS, and web chat for true omnichannel messaging.

CTX- WhatsApp marketing

CTX- WhatsApp marketing

Chatix is an all-in-one WhatsApp support widget for chat support, order updates, COD verification, and abandoned cart recovery. Chatix manages multi-agent chats, online hours, and WhatsApp API automation for marketing and promotions. It is perfect for Shopify stores wanting faster support, higher conversions, and better customer communication.

Botxpert

Botxpert

Create an AI-powered chatbot with botxpert’s no-code platform. Automate support, sales & onboarding—no devs needed. 100 free credits

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