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Bugsnag vs Crashlytics: What are the differences?

Introduction Bugsnag and Crashlytics are both crash reporting tools used by developers to track and debug errors in their applications. While both have similar functionalities, there are key differences between the two that set them apart.

  1. Data Collection and Reporting: Bugsnag collects and reports both crash and error events, providing detailed information such as stack traces, breadcrumbs, and user data. It also supports custom error monitoring. On the other hand, Crashlytics primarily focuses on crash reporting and provides limited customization options for error monitoring. It offers crash analytics with detailed crash logs, but lacks advanced features like breadcrumbs or custom error monitoring.

  2. Integration and Platform Support: Bugsnag offers seamless integrations with a wide range of platforms, including mobile (iOS, Android), web (JavaScript, Ruby, Python), and server-side technologies (Java, Node.js). It provides SDKs and libraries for easy integration with different platforms. Crashlytics, on the other hand, is tightly integrated with Firebase and primarily supports mobile platforms, especially iOS and Android. It does not provide extensive support for web or server-side technologies.

  3. Monitoring and Alerting: Bugsnag provides real-time error monitoring and alerting capabilities. It offers customizable thresholds and notifications, allowing developers to proactively monitor errors and respond quickly. Crashlytics also provides real-time crash monitoring, but lacks advanced alerting features. It sends crash reports to developers via email, but does not offer customizable thresholds or notifications.

  4. User Feedback and Communication: Bugsnag allows developers to collect user feedback directly from within the application, enabling more effective communication between developers and users. It provides in-app feedback forms and user survey features. Crashlytics does not offer built-in user feedback features, focusing solely on crash reporting and analytics.

  5. Team Collaboration and Workflow: Bugsnag offers advanced collaboration features, allowing multiple team members to collaborate on error tracking and debugging. It provides features like error assignment, commenting, and workflow management, making it easier to track and resolve issues as a team. Crashlytics, on the other hand, lacks these collaboration features and primarily caters to individual developers or small teams.

  6. Cost and Pricing Model: Bugsnag offers flexible pricing plans, including free options for small-scale applications, while also providing enterprise-level plans for larger organizations. Its pricing is based on the number of error events and additional features. Crashlytics, on the other hand, is a part of Firebase and is available for free as part of the Firebase Crashlytics service. It does not have separate pricing plans or additional features for customization.

In summary, Bugsnag offers more comprehensive error monitoring and reporting capabilities, with extensive platform support, advanced customization options, and team collaboration features. Crashlytics, on the other hand, focuses primarily on crash reporting for mobile platforms, with limited customization options and collaboration features.

Advice on Bugsnag and Crashlytics
Needs advice

I am also considering Logstash.

I want to add a remote debugging tool for my application, and my application is currently live in 10 countries. So, the scale is quite big. Can you help me choose the best client-side debugging tool? Also, are there any tools available in the market that provide 3rd party server integration too?

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Replies (2)

Bugfender is mainly focused on getting the application logs, which is very useful for debugging and reproducing errors reported by users. Also has a "user feedback" option, that lets you get feedback from your users and get the application logs alongside it. Bugsnag and Crashlytics are more focused on "error analytics", mostly crashes, and they're more advanced in terms of analytics and detection of trends in crashes. I hope I helped! Disclaimer: I'm one of the founders of Bugfender.

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Attila Fulop
Management Advisor at artkonekt · | 3 upvotes · 3.8K views

Bugsnag is one of my favorite tools. I must admit that I can't compare with the other two variants, because I only have experience with Sentry and Bugsnag. Both are fine, but I lean towards Bugsnag. With the help of Bugsnag I'm able to see quite clearly what went wrong, and it shows the affected users (and in my case even the tenant as we're operating a multi-tenant application).

Regarding Logstash: I've been using Bugsnag as a complementary tool with Logging + APM platforms like NewRelic or Datadog. What I mean is, go for Logstash if that's the log monitoring tool you like, but Bugsnag and Logstash are not interchangeable, and it perfectly makes sense to use both.

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Pros of Bugsnag
Pros of Crashlytics
  • 45
    Lots of 3rd party integrations
  • 42
    Really reliable
  • 37
    Includes a free plan
  • 25
    No usage or rate limits
  • 23
  • 21
    Slack integration
  • 21
    Responsive support
  • 19
    Free tier
  • 11
  • 6
    No Rate
  • 5
    Email notifications
  • 3
    Great customer support
  • 3
    React Native
  • 3
    Integrates well with Laravel
  • 3
    Reliable, great UI and insights, used for all our apps
  • 78
    Crash tracking
  • 56
    Mobile exception tracking
  • 53
  • 37
    Easy deployment
  • 25
  • 15
    Great ui
  • 11
    Great reports
  • 10
  • 8
    Advanced Logging
  • 7
    Monitor Tester Lifecycle
  • 3
    Mac APP and IDE Plugins
  • 3
    Great User Experience
  • 3
    In Real-Time
  • 3
    iOS SDK
  • 3
  • 3
    Android SDK
  • 2
    The UI is simple and it just works
  • 2
    Best UI
  • 2
  • 2
  • 2
  • 2
    Painless App Distribution
  • 2
    Crash Reporting
  • 2
    Beta distribution
  • 2
    Mobile Analytics
  • 2
    Deep Workflow Integration
  • 1
    IOS QA Deploy and tracking
  • 1
    Easy iOS Integration

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Cons of Bugsnag
Cons of Crashlytics
  • 2
    Error grouping doesn't always work
  • 2
    Bad billing model
    Be the first to leave a con

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    What is Bugsnag?

    Bugsnag captures errors from your web, mobile and back-end applications, providing instant visibility into user impact. Diagnostic data and tools are included to help your team prioritize, debug and fix exceptions fast.

    What is Crashlytics?

    Instead of just showing you the stack trace, Crashlytics performs deep analysis of each and every thread. We de-prioritize lines that don't matter while highlighting the interesting ones. This makes reading stack traces easier, faster, and far more useful! Crashlytics' intelligent grouping can take 50,000 crashes, distill them down to 20 unique issues, and then tell you which 3 are the most important to fix.

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    What tools integrate with Bugsnag?
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    Blog Posts

    Oct 11 2019 at 2:36PM


    Android SDKBugsnagLeakCanary+3
    Jul 16 2019 at 9:19PM


    JavaAndroid SDKBugsnag+3
    What are some alternatives to Bugsnag and Crashlytics?
    Rollbar is the leading continuous code improvement platform that proactively discovers, predicts, and remediates errors with real-time AI-assisted workflows. With Rollbar, developers continually improve their code and constantly innovate ra
    Airbrake collects errors for your applications in all major languages and frameworks. We alert you to new errors and give you critical context, trends and details needed to find and fix errors fast.
    Sentry’s Application Monitoring platform helps developers see performance issues, fix errors faster, and optimize their code health.
    New Relic
    The world’s best software and DevOps teams rely on New Relic to move faster, make better decisions and create best-in-class digital experiences. If you run software, you need to run New Relic. More than 50% of the Fortune 100 do too.
    Instabug is a platform for Real-Time Contextual Insights that completely takes care of your bug reporting and user feedback process; to accelerate your workflow and allow you to release with confidence.
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