Bigpanda vs PagerDuty vs VictorOps

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Advice on Bigpanda, PagerDuty, and VictorOps
Michael Aldridge
Systems Engineer at BetterHelp · | 4 upvotes · 67.1K views
Needs advice

I'm currently on PagerDuty, but I'm about to add enough users to go out of the starter tier, which will dramatically increase my license cost. PagerDuty is, in my experience, quite clunky, and I'm looking for alternatives. Squadcast is one I've found, and another is xMatters. Between the three, I'm currently leaning towards xMatters, but I'd like to know what people suggest.

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Replies (2)
Chris Riley
Software Architect at Fixate IO · | 3 upvotes · 29.1K views

Disclosure I work at Splunk and VictorOps is a Splunk product. But I would suggest in addition to trying the others adding VO to your list. It's important to note that some of the tools are designed as Incident Response tools, others started as mass notification tools. For on-call stick to those designed for incident response.

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Piyush Shrivastava
FrontEndDev at Transfin · | 2 upvotes · 16.9K views

I would say to use Squadcast, the configuration is easy, provides a lot of features such as war room, RCA tracking postmortem, RBAC and they are quick to add features on request as well, recently I asked for custom on call reminders and I am sure they will add it really soon.

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Pros of Bigpanda
Pros of PagerDuty
Pros of VictorOps
  • 7
    User interface, easy setup, analytics, integrations
  • 6
    Consolidates many systems into one
  • 2
    Correlation engine
  • 1
    Quick setup
  • 55
    Just works
  • 23
    Easy configuration
  • 14
    Awesome alerting hub
  • 11
    Fantastic Alert aggregation and on call management
  • 9
    User-customizable alerting modes
  • 4
    Awesome tool for alerting and monitoring. Love it
  • 3
    Most reliable out of the three and it isn't even close
  • 7
    The transmogrifier is a game changer
  • 6
    Great Team, Great Product
  • 5
    Free tier
  • 3
    Much better than ANY of the alternatives. Todd is GREAT
  • 3
    Great tiered escalation management
  • 2
    Android app with Wear integration
  • 2
    On-call routing and the timeline is brilliant
  • 1
    Awesome Team always updating
  • 1
    Nice UI

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Cons of Bigpanda
Cons of PagerDuty
Cons of VictorOps
    Be the first to leave a con
    • 7
    • 3
      Ugly UI
      Be the first to leave a con

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      What is Bigpanda?

      Bigpanda helps you manage and respond to ops incidents faster. All your alerts: organized, assignable, trackable, snoozeable, and updated in real-time.

      What is PagerDuty?

      PagerDuty is an alarm aggregation and dispatching service for system administrators and support teams. It collects alerts from your monitoring tools, gives you an overall view of all of your monitoring alarms, and alerts an on duty engineer if there's a problem.

      What is VictorOps?

      VictorOps is a real-time incident management platform that combines the power of people and data to embolden DevOps teams so they can handle incidents as they occur and prepare for the next one.

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      What companies use Bigpanda?
      What companies use PagerDuty?
      What companies use VictorOps?

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      What tools integrate with Bigpanda?
      What tools integrate with PagerDuty?
      What tools integrate with VictorOps?

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      Blog Posts

      Jun 26 2018 at 3:26AM

      Twilio SendGrid

      What are some alternatives to Bigpanda, PagerDuty, and VictorOps?
      Datadog is the leading service for cloud-scale monitoring. It is used by IT, operations, and development teams who build and operate applications that run on dynamic or hybrid cloud infrastructure. Start monitoring in minutes with Datadog!
      It provides the leading platform for Operational Intelligence. Customers use it to search, monitor, analyze and visualize machine data.
      OpsGenie is a cloud-based service for dev & ops teams, providing reliable alerts, on-call schedule management, and escalations. OpsGenie integrates with monitoring tools & services and ensures that the right people are at the right time. is a monitoring service for your cron jobs, background services and scheduled tasks. It works by listening for HTTP "pings" from your services. You can set up various alert methods: email, Slack, Telegram, PagerDuty, etc.
      Monitoring systems are often complex and require a strong sysadmin background to properly configure and maintain. Cronitor replaces all this with a simple service that anyone can set up. Receive email/sms notifications if your jobs don't run, run too slow, or finish too quickly.
      See all alternatives