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Amazon Lex

Stacks91

Followers286

+ 1

Votes16

Dialogflow

Stacks247

Followers629

+ 1

Votes41

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Amazon Lex vs Dialogflow: What are the differences?

What is Amazon Lex? Build conversational voice and text interfaces, using the same deep learning technologies as Alexa. Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions.

What is Dialogflow? Give users new ways to interact with your product by building engaging voice and text-based conversational apps. Give users new ways to interact with your product by building engaging voice and text-based conversational apps.

Amazon Lex and Dialogflow can be categorized as "Chatbot Platforms &" tools.

8villages, SnapEngage, and Seistreinta are some of the popular companies that use Dialogflow, whereas Amazon Lex is used by Innovative Virtual Computing Solutions, Shelf, and Lumeneo.com. Dialogflow has a broader approval, being mentioned in 10 company stacks & 8 developers stacks; compared to Amazon Lex, which is listed in 3 company stacks and 3 developer stacks.

Advice on Amazon Lex and Dialogflow

Stefan Hesse

Jul 17, 2020 | 6 upvotes · 46.5K views

Needs advice

Botkit

Dialogflow

and

rasa NLU

Hi, does anyone have recommendations for a chatbot framework? I am currently using Botpress, and I am not happy with it. The upside is: They pretty much have everything you can ask for in a bot solution, but the issue is: They did nothing right, the documentation is terrible, and you have this feeling of it falling apart at any time, which is what actually happened once.

My ideal solution would have:

Support for Messenger and web (should either have a website chat plugin or straightforward integration with a different one)
A visual builder (for none tech team members) | This is not a hard requirement though
A slick DX for building simple things like API calls or more advanced stuff.
We currently only have a "click bot," so no crazy NLP features required, but in the future a requirement

What I do not want: - I do not want a solution where "someone else" builds the bot for me

Replies (1)

Samantha Delfin

Data Scientist at ArkusNexus · Jul 23, 2020 | 2 upvotes · 44K views

Recommends

Dialogflow

Dialogflow includes:

OOTB integration with Messenger and you may use the Web Demo integration provided to embed it to your website. For Messenger, you even have some responses such as image responses, card responses and for those that are not available you can use custom payload.
It has a very nice visual builder which can be easily used by non-technical builders.
Fulfillment allows you to easily integrate your APIs.

Coursera has a very nice two-week course to learn how to use it.

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Pros of Amazon Lex

Pros of Dialogflow

7
Easy console
5
Built in chat to test your model
2
Great voice
2
Easy integration

17
Built-in conversational agents
7
Custom Webhooks
5
Multi Lingual
5
Great interface
4
OOTB integrations
2
Knowledge base
1
Quick display

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Cons of Amazon Lex

Cons of Dialogflow

5
English only

9
Multi lingual
2
Can’t be self-hosted

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What is Amazon Lex?

Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions.

What is Dialogflow?

Give users new ways to interact with your product by building engaging voice and text-based conversational apps.

Need advice about which tool to choose?Ask the StackShare community!

What companies use Amazon Lex?

What companies use Dialogflow?

See which teams inside your own company are using Amazon Lex or Dialogflow.

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What tools integrate with Amazon Lex?

What tools integrate with Dialogflow?

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What are some alternatives to Amazon Lex and Dialogflow?

Microsoft Bot Framework

The Microsoft Bot Framework provides just what you need to build and connect intelligent bots that interact naturally wherever your users are talking, from text/sms to Skype, Slack, Office 365 mail and other popular services.

IBM Watson

It combines artificial intelligence (AI) and sophisticated analytical software for optimal performance as a "question answering" machine.

Alexa

It is a cloud-based voice service and the brain behind tens of millions of devices including the Echo family of devices, FireTV, Fire Tablet, and third-party devices. You can build voice experiences, or skills, that make everyday tasks faster, easier, and more delightful for customers.

Amazon Polly

Amazon Polly is a service that turns text into lifelike speech. Polly lets you create applications that talk, enabling you to build entirely new categories of speech-enabled products. Polly is an Amazon AI service that uses advanced deep learning technologies to synthesize speech that sounds like a human voice.

Amazon Comprehend

Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to discover insights from text. Amazon Comprehend provides Keyphrase Extraction, Sentiment Analysis, Entity Recognition, Topic Modeling, and Language Detection APIs so you can easily integrate natural language processing into your applications.

See all alternatives

Amazon Lex vs Dialogflow

Need advice about which tool to choose?Ask the StackShare community!

Pros of Amazon Lex

Pros of Dialogflow

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Cons of Amazon Lex

Cons of Dialogflow

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What is Amazon Lex?

What is Dialogflow?

Need advice about which tool to choose?Ask the StackShare community!

What companies use Amazon Lex?

What companies use Dialogflow?

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What tools integrate with Amazon Lex?

What tools integrate with Dialogflow?

Sign up to get full access to all the tool integrationsMake informed product decisions

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