Need advice about which tool to choose?Ask the StackShare community!

Respondly

10
19
+ 1
49
Trengo

4
9
+ 1
0
Add tool

Respondly vs Trengo: What are the differences?

Respondly: Team Inbox for Email & Twitter. Respondly provides the team with laser focus on what needs attention. Using Respondly results in informed, efficient, and coordinated conversations, saves on communication costs, and ultimately results in consumer delight; Trengo: Collaborative multi-channel team inbox. It is a collaborative multi-channel team inbox that increases productivity for teams. Conversations from all channels are accessible from one shared inbox where users can collaborate by assigning conversations, tagging users and chatting internally.

Respondly and Trengo can be categorized as "Team Inbox" tools.

Some of the features offered by Respondly are:

  • Outbound Communications, Customer support
  • Sales and Pre Sales Conversations, Team workflow
  • Archive tweets & emails

On the other hand, Trengo provides the following key features:

  • Collaborative team inbox for Email, WhatsApp, FB Messenger, Twitter, live chat, etc.
  • Knowledgebase
  • Live chat
Get Advice from developers at your company using Private StackShare. Sign up for Private StackShare.
Learn More
Pros of Respondly
Pros of Trengo
  • 10
    Smart
  • 9
    Group Twitter management
  • 9
    Beautiful UI
  • 8
    Real time external communication
  • 6
    Easy, central support management. A joy to use.
  • 3
    Quick time to value
  • 2
    Awesome customer support
  • 2
    Time Saver
    Be the first to leave a pro

    Sign up to add or upvote prosMake informed product decisions

    No Stats

    What is Respondly?

    Respondly provides the team with laser focus on what needs attention. Using Respondly results in informed, efficient, and coordinated conversations, saves on communication costs, and ultimately results in consumer delight.

    What is Trengo?

    It is a collaborative multi-channel team inbox that increases productivity for teams. Conversations from all channels are accessible from one shared inbox where users can collaborate by assigning conversations, tagging users and chatting internally.

    Need advice about which tool to choose?Ask the StackShare community!

    What companies use Respondly?
    What companies use Trengo?
      No companies found
      See which teams inside your own company are using Respondly or Trengo.
      Sign up for Private StackShareLearn More

      Sign up to get full access to all the companiesMake informed product decisions

      What tools integrate with Respondly?
      What tools integrate with Trengo?

      Sign up to get full access to all the tool integrationsMake informed product decisions

      What are some alternatives to Respondly and Trengo?
      React
      Lots of people use React as the V in MVC. Since React makes no assumptions about the rest of your technology stack, it's easy to try it out on a small feature in an existing project.
      Front
      Front allows you to collaborate with your team, stay productive, and use email and social together. Currently available on Mac, Windows, Web, and Mobile.
      Missive
      It is a fully fledged email client for team collaboration and manages your shared inbox, assign emails and chat.
      GrexIt
      GrexIt turns your email into a powerful collaboration tool. Shared Labels automatically share follow-up emails and sent emails once they are added to the Gmail thread. Shared Labels work from all email clients like Outlook, Thunderbird, iOS, Android etc. - your shared labels would simply show up as folders on these email clients.
      Gmelius
      Easily manage group emails like support@, sales@ or any other team email right from Gmail or Slack. Shared inboxes replace your help desk software and simplify email management as a team.
      See all alternatives