Respondly vs Trengo: What are the differences?
Respondly: Team Inbox for Email & Twitter. Respondly provides the team with laser focus on what needs attention. Using Respondly results in informed, efficient, and coordinated conversations, saves on communication costs, and ultimately results in consumer delight; Trengo: Collaborative multi-channel team inbox. It is a collaborative multi-channel team inbox that increases productivity for teams. Conversations from all channels are accessible from one shared inbox where users can collaborate by assigning conversations, tagging users and chatting internally.
Respondly and Trengo can be categorized as "Team Inbox" tools.
Some of the features offered by Respondly are:
- Outbound Communications, Customer support
- Sales and Pre Sales Conversations, Team workflow
- Archive tweets & emails
On the other hand, Trengo provides the following key features:
- Collaborative team inbox for Email, WhatsApp, FB Messenger, Twitter, live chat, etc.
- Live chat