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MailChimp vs Mailjet: What are the differences?


This markdown code provides a comparison between MailChimp and Mailjet, outlining their key differences.

  1. Pricing model: MailChimp offers a free plan that allows users to send emails to up to 2,500 subscribers, while Mailjet offers a free plan that allows users to send up to 6,000 emails per month. Mailjet's paid plans are generally more affordable and flexible compared to MailChimp's tiered pricing structure.

  2. Email deliverability: Mailjet has a reputation for excellent email deliverability due to its strong relationships with Internet Service Providers (ISPs). On the other hand, MailChimp has faced deliverability issues in the past due to a higher number of spam complaints.

  3. Segmentation and targeting: MailChimp provides basic segmentation options, allowing users to target contacts based on certain criteria. Mailjet, on the other hand, offers more advanced segmentation capabilities, enabling users to create highly targeted campaigns based on various attributes and behaviors.

  4. Automation features: MailChimp offers a robust automation platform, allowing users to create automated email workflows triggered by specific actions or events. Mailjet also provides automation features, but they are not as extensive or user-friendly compared to MailChimp.

  5. Transactional email capabilities: Mailjet specializes in sending transactional emails, such as order confirmations and password resets, through its dedicated infrastructure. While MailChimp supports transactional emails through its Mandrill add-on, Mailjet offers a more seamless and integrated solution for transactional emails.

  6. Customer support: MailChimp provides customer support through email and live chat, with priority support available for paid users. Mailjet offers 24/7 customer support through an online ticket system, with priority support provided for users on higher-tier plans.

In summary, MailChimp and Mailjet differ in terms of pricing model, email deliverability, segmentation and targeting capabilities, automation features, transactional email capabilities, and customer support.

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Pros of Mailchimp
Pros of Mailjet
  • 259
    Smooth setup & ui
  • 248
    Mailing list
  • 148
    Robust e-mail creation
  • 120
    Integrates with a lot of external services
  • 109
    Custom templates
  • 59
    Free tier
  • 49
    Great api
  • 42
    Great UI
  • 33
    A/B Testing Subject Lines
  • 30
    Broad feature set
  • 11
    Subscriber Analytics
  • 9
    Great interface. The standard for email marketing
  • 8
    Great documentation
  • 8
    Mandrill integration
  • 7
  • 6
    Best deliverability; helps you be the good guy
  • 5
    Facebook Integration
  • 5
  • 3
  • 3
  • 3
  • 3
    Embedded signup forms
  • 2
  • 1
    Great logo
  • 1
  • 0
    Landing pages
  • 7
  • 6
  • 2
  • 1
  • 1
    Integrates with Zapier
  • 1

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Cons of Mailchimp
Cons of Mailjet
  • 2
    Super expensive
  • 1
    Poor API
  • 1
    Charged based on subscribers as opposed to emails sent
  • 1
    Support does not respond
  • 1
    Support is a joke

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What is Mailchimp?

MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform.

What is Mailjet?

Mailjet is a real-time Cloud Emailing platform: scalable, agile and flexible. Our unique algorithm boosts your deliverability and our platform provides in-depth insight so you can optimize more than ever.

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What companies use Mailchimp?
What companies use Mailjet?
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What are some alternatives to Mailchimp and Mailjet?
Twilio SendGrid
Twilio SendGrid's cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email systems. Twilio SendGrid provides reliable delivery, scalability & real-time analytics along with flexible API's.
Recognized as the leader in the marketing and sales automation for small businesses, ActiveCampaign helps over 70k growing businesses meaningfully connect and engage with their customers with personalized, intelligence-driven messages.
It is the first ECRM–an Ecommerce CRM designed for building personal and profitable relationships with your customers at scale. It uses customer insight, data, and smarter email marketing automation at scale. With the best customer experience, your brand will never blend in.
Campaign Monitor
Campaign Monitor makes it easy to attract new subscribers, send them beautiful email newsletters and see stunning reports on the results.
Mandrill is a new way for apps to send transactional email. It runs on the delivery infrastructure that powers MailChimp.
See all alternatives