What is Across?
It allows you to scale high touch experience you provide your customers when you create shared Slack channels with them. With Across, you can track customer requests, automate responses and message customers across Slack channels.
Across is a tool in the Slack Tools category of a tech stack.
Who uses Across?
GitHub, Jira, Trello, Asana, and Zendesk are some of the popular tools that integrate with Across. Here's a list of all 6 tools that integrate with Across.
- Communicate with customers in one place
- Automatically followup with customer facing tasks
- Improve resolution times with reporting and analytics
- Seamlessly syncs with your stack
Across Alternatives & Comparisons
What are some alternatives to Across?
See all alternatives
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It makes it easy for your team to create and track help requests and streamlines your support process. It automatically maps all of your service request forms to Slack and creates workflows for each request type.