Pivotal is nice if you’re a contractor or have a small team with simple process. In fact, in those circumstances it may be one of the best tools out there aside from Trello.

However, if you have a larger team, it’s difficult for Pivotal Tracker to fit your process. It’s also difficult to plan with Pivotal Tracker - it often ends up being more of a triage tool than a good planning tool.

The biggest limitations are the limited states for stories and limited views - everything is in a column and you can’t preset a view the whole team can see, so team members have a very hard time visually seeing the same set of stories.