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  1. Stackups
  2. DevOps
  3. Monitoring
  4. Website Monitoring
  5. PagerDuty vs Pingdom

PagerDuty vs Pingdom

OverviewDecisionsComparisonAlternatives

Overview

Pingdom
Pingdom
Stacks2.4K
Followers1.4K
Votes579
PagerDuty
PagerDuty
Stacks1.0K
Followers703
Votes119

PagerDuty vs Pingdom: What are the differences?

  1. Integration Capabilities: PagerDuty offers extensive integration options with various tools and services, allowing for seamless communication and incident management across different platforms. On the other hand, Pingdom focuses more on monitoring website and server performance, with limited integration capabilities compared to PagerDuty.

  2. Incident Response: PagerDuty provides advanced incident response features such as escalation policies, on-call scheduling, and automated alerting, ensuring quick resolution of issues. Pingdom, while effective in monitoring and alerting about incidents, lacks the sophisticated incident response mechanisms offered by PagerDuty.

  3. Customization and Configuration: PagerDuty allows for granular customization and configuration of alerting rules, notification preferences, and incident escalation paths, providing flexibility in adapting to different workflows and requirements. Pingdom, although customizable to a certain extent, may not offer the same level of configuration options as PagerDuty.

  4. User Interface and User Experience: PagerDuty boasts a user-friendly interface with intuitive navigation and comprehensive dashboard views for monitoring incidents and performance metrics. Pingdom, while user-friendly as well, may have a simpler interface tailored more towards monitoring specific website metrics.

  5. Enterprise-Grade Features: PagerDuty is known for its enterprise-grade features such as advanced analytics, business impact analysis, and stakeholder communication tools, making it a preferred choice for large organizations with complex operational needs. Pingdom, while suitable for small to medium-sized businesses, may lack some of the advanced features catered towards enterprise requirements.

  6. Cost Structure: PagerDuty typically follows a subscription-based model with pricing tiers based on the number of users and additional features required. In contrast, Pingdom offers a more straightforward pricing structure often based on the number of checks or monitoring instances, making it easier to calculate costs for small-scale monitoring needs.

In Summary, PagerDuty stands out for its robust incident response capabilities, extensive integration options, and enterprise-grade features, while Pingdom focuses on website and server monitoring with a simpler pricing model suitable for smaller businesses.

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Advice on Pingdom, PagerDuty

Michael
Michael

Systems Engineer at BetterHelp

Apr 8, 2020

Needs adviceonPagerDutyPagerDutySquadcastSquadcast

I'm currently on PagerDuty, but I'm about to add enough users to go out of the starter tier, which will dramatically increase my license cost. PagerDuty is, in my experience, quite clunky, and I'm looking for alternatives. Squadcast is one I've found, and another is xMatters. Between the three, I'm currently leaning towards xMatters, but I'd like to know what people suggest.

90.6k views90.6k
Comments

Detailed Comparison

Pingdom
Pingdom
PagerDuty
PagerDuty

Pingdom is an uptime monitoring service. When problems happen with a site that Pingdom monitors, it immediately alerts the owner so the problem can be taken care of.

PagerDuty is an alarm aggregation and dispatching service for system administrators and support teams. It collects alerts from your monitoring tools, gives you an overall view of all of your monitoring alarms, and alerts an on duty engineer if there's a problem.

Uptime & Response time reports;Multi-step transaction monitoring;Email, text & twitter alerts;Multiple check locations;Root cause analysis;Public and email reports;Monitor that your websites and servers are working- Pingdom tests your websites and other infrastructure components as often as every minute to make sure it is all up and running.;Be the first to know if something breaks- When an error occurs, you can get alerted via email, text (SMS), Twitter, or a mobile notification to your Android and iOS device.;Easily spot trends in your performance- The results of all tests that we perform are saved, and we use that data to create graphs of your site's historical uptime and performance.;When it breaks, find out why- If an issue occurs with one of your sites, we use additional tests such as a traceroute to help you find out where the problem is.;Identify broken and slow website interactions- Monitor parts of a website like the login, search, check out, or other user interactions that are important to you.;Use it wherever you are- You can use our mobile apps for Android and iOS to view report data and the current status of your sites while on the go.
Alerting that works (and wakes you up)- When your systems go down, PagerDuty will wake you up. You choose how you want to be alerted - via phone, SMS or email, to multiple numbers, with retries.;Integrate all your existing monitoring tools- PagerDuty works great with almost all monitoring tools including: Nagios (and Icinga), Keynote, New Relic, Pingdom, Circonus, Red Gate SQL Monitor, Server Density, Zenoss, Monit, Munin, SolarWinds and many others. If it can send email, it will work with PagerDuty.;Native apps with push notifications- iOS and Android native apps with push notifications and a cross-platform mobile website ensure you can respond to alerts wherever you are, even on the go.;On-call duty scheduling- Easily set up schedules to fairly share on-call duty responsibilities with your team.;Automatic escalation of alerts- If you're paged but don't respond in time, the alert is auto-escalated to a team member. Ensures nothing slips through the cracks - ever.;Reliable, distributed architecture- PagerDuty's infrastructure is fully replicated in multiple data centers, with fast failover when problems occur.;Works internationally (Yes, really!)- Phone alerts can be delivered to over 170 countries and territories; SMS alerts are available virtually world-wide. (Is my country included?)
Statistics
Stacks
2.4K
Stacks
1.0K
Followers
1.4K
Followers
703
Votes
579
Votes
119
Pros & Cons
Pros
  • 224
    Simple and reliable
  • 103
    Monitoring your websites
  • 75
    Easy to use dashboard
  • 65
    Email, text & twitter alerts
  • 43
    Free tier
Cons
  • 4
    Expensive
  • 3
    UI is incredibly complicated
  • 2
    Hard to set up alerts properly
Pros
  • 55
    Just works
  • 23
    Easy configuration
  • 14
    Awesome alerting hub
  • 11
    Fantastic Alert aggregation and on call management
  • 9
    User-customizable alerting modes
Cons
  • 7
    Expensive
  • 3
    Ugly UI
Integrations
CloudFlare
CloudFlare
Cloudability
Cloudability
StatusPage.io
StatusPage.io
Scout
Scout
Nagios
Nagios
New Relic
New Relic
HipChat
HipChat
Datadog
Datadog
Logentries
Logentries
Sensu
Sensu
Logstash
Logstash
Jira
Jira
Okta
Okta

What are some alternatives to Pingdom, PagerDuty?

Better Stack

Better Stack

Better Stack is a radically better infrastructure monitoring platform that calls the right person on your team if anything goes wrong. Schedule on-call duties, receive helpful alerts, and collaborate on solving incidents faster than ever.

UptimeRobot

UptimeRobot

It is all about helping you to keep your websites up. It monitors your websites every 5 minutes and alerts you if your sites are down.

StatusCake

StatusCake

Monitoring a website is one thing – finding the best way to alert you to downtime another. At StatusCake we give you as many options as possible to decide when & how often you’re contacted. Whether it’s by email, SMS, push notifications for iOS & Android or integration with third party apps including Zapier and PagerDuty – you decide how you want to be alerted and when!

updown.io

updown.io

updown is an online service that checks your website's status by periodically sending an HTTP HEAD request to the URL of your choice. It then notifies you by email or sms when your website is not responding correctly.

VictorOps

VictorOps

VictorOps is a real-time incident management platform that combines the power of people and data to embolden DevOps teams so they can handle incidents as they occur and prepare for the next one.

OpsGenie

OpsGenie

OpsGenie is a cloud-based service for dev & ops teams, providing reliable alerts, on-call schedule management, and escalations. OpsGenie integrates with monitoring tools & services and ensures that the right people are at the right time.

Zenduty

Zenduty

End to end incident management platform for SRE, DevOps, Network Operations, Infrastructure and Security Operations teams

Bigpanda

Bigpanda

Bigpanda helps you manage and respond to ops incidents faster. All your alerts: organized, assignable, trackable, snoozeable, and updated in real-time.

Spike.sh

Spike.sh

Spike.sh is an incident response platform built for modern teams. Spike.sh integrates with your monitoring tools and alerts on phone call, SMS, Slack, MS Teams, Whatsapp, and Telegram.

Healthchecks.io

Healthchecks.io

Healthchecks.io is a monitoring service for your cron jobs, background services and scheduled tasks. It works by listening for HTTP "pings" from your services. You can set up various alert methods: email, Slack, Telegram, PagerDuty, etc.

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