Microcall vs Open Web Analytics: What are the differences?

What is Microcall? Call accounting software solution. It is software that captures call data from any voice platform, stores the data in an SQL database and provides unlimited reporting that improve the management of your voice traffic, allocate telecom costs, detect potential toll fraud, increase employee productivity and ultimately reduce expenses.

What is Open Web Analytics? Open source web analytics software. It is open source web analytics software that you can use to track and analyze how people use your websites and applications. It provides website owners and developers with easy ways to add web analytics to their sites using simple Javascript, PHP, or REST based APIs.

Microcall and Open Web Analytics are primarily classified as "Call Center Management" and "Monitoring for Analytics" tools respectively.

Some of the features offered by Microcall are:

• Active Directory Interface
• Call Accounting
• Instant Toll Fraud notification

On the other hand, Open Web Analytics provides the following key features:

• Conversion Goal Tracking
• Goal Funnels
• Campaign Tracking

Open Web Analytics is an open source tool with 1.3K GitHub stars and 297 GitHub forks. Here's a link to Open Web Analytics's open source repository on GitHub.