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Respondly vs Helpwise: What are the differences?
Respondly: Team Inbox for Email & Twitter. Respondly provides the team with laser focus on what needs attention. Using Respondly results in informed, efficient, and coordinated conversations, saves on communication costs, and ultimately results in consumer delight; Helpwise: Shared Inbox for Better Email Collaboration. It is a shared inbox for team emails like help@, jobs@, sales@ and so on. Say goodbye to email chaos & bring accountability around your team inboxes. With in-built collision detection and collaboration features, team members can easily share email load and reply to customer queries faster.
Respondly and Helpwise belong to "Team Inbox" category of the tech stack.
Some of the features offered by Respondly are:
- Outbound Communications, Customer support
- Sales and Pre Sales Conversations, Team workflow
- Archive tweets & emails
On the other hand, Helpwise provides the following key features:
- Email Collaboration
- Email tagging
- Email Assignment
Pros of Helpwise
Pros of Respondly
- Smart10
- Group Twitter management9
- Beautiful UI9
- Real time external communication8
- Easy, central support management. A joy to use.6
- Quick time to value3
- Awesome customer support2
- Time Saver2