MangoCRM vs Genesys PureCloud: What are the differences?

What is MangoCRM? All-in-one Contact management and billing platform. It is an all-in-one customer relationship management platform for entrepreneurs and small businesses. Manage all your customer interactions and more.

What is Genesys PureCloud? Next-generation, all-in-one cloud contact center solution. It is the next-generation, all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communicationsvoice, chat, email, text message and more.

MangoCRM belongs to "CRM" category of the tech stack, while Genesys PureCloud can be primarily classified under "Contact Management".

Some of the features offered by MangoCRM are:

• Tasks management
• Contact management
• Billing and invoicing

On the other hand, Genesys PureCloud provides the following key features:

• Easy to deploy, Easy to use
• Customer Engagement
• Customer Experience