What is Genesys PureCloud?
It is the next-generation, all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communicationsvoice, chat, email, text message and more.
Genesys PureCloud is a tool in the Contact Management category of a tech stack.
Who uses Genesys PureCloud?
Developers
14 developers on StackShare have stated that they use Genesys PureCloud.
Genesys PureCloud's Features
- Easy to deploy, Easy to use
- Customer Engagement
- Customer Experience
- Customer Satisfaction
- Customer Service
- Help Desk
- IVR
- Predictive Dialer
Genesys PureCloud Alternatives & Comparisons
What are some alternatives to Genesys PureCloud?
Amazon Connect
The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required.
Postman
It is the only complete API development environment, used by nearly five million developers and more than 100,000 companies worldwide.
Postman
It is the only complete API development environment, used by nearly five million developers and more than 100,000 companies worldwide.
Stack Overflow
Stack Overflow is a question and answer site for professional and enthusiast programmers. It's built and run by you as part of the Stack Exchange network of Q&A sites. With your help, we're working together to build a library of detailed answers to every question about programming.
Google Maps
Create rich applications and stunning visualisations of your data, leveraging the comprehensiveness, accuracy, and usability of Google Maps and a modern web platform that scales as you grow.
