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  1. Stackups
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  3. Chatbots & Assistants
  4. Chatbot Platforms And Tools
  5. Botpress vs Dialogflow

Botpress vs Dialogflow

OverviewDecisionsComparisonAlternatives

Overview

Botpress
Botpress
Stacks87
Followers244
Votes31
GitHub Stars14.3K
Forks2.2K
Dialogflow
Dialogflow
Stacks267
Followers667
Votes42

Botpress vs Dialogflow: What are the differences?

Key Differences between Botpress and Dialogflow

  1. Platform architecture: Botpress is an open-source, self-hosted platform that allows developers to have complete control over their chatbot deployment. On the other hand, Dialogflow is a cloud-based service provided by Google that offers a fully managed environment without the need for infrastructure setup or maintenance.

  2. Natural Language Understanding (NLU): Both Botpress and Dialogflow provide NLU capabilities for understanding user intents and extracting entities. However, Dialogflow offers a more advanced and robust natural language processing engine, leveraging Google's powerful machine learning algorithms and datasets.

  3. Integration capabilities: Botpress offers extensive built-in integrations with multiple messaging platforms, such as Facebook Messenger, Slack, and WhatsApp, making it easy to deploy chatbots across different channels. Dialogflow also supports various integrations, but its focus is primarily on Google's ecosystem, including Google Assistant, Google Hangouts, and Google Cloud.

  4. Development flexibility: Botpress allows developers to write custom code using JavaScript or TypeScript, providing flexibility in building complex conversational logic and integrating external systems. Dialogflow, on the contrary, restricts developers to using its own custom declarative language, which may limit the customization options for advanced use cases.

  5. Multi-language support: Botpress supports multiple languages out of the box, allowing developers to build chatbots in different languages and handle multilingual conversations effectively. Dialogflow also supports multiple languages, but the range of languages available may be more limited compared to Botpress.

  6. Pricing and scalability: Botpress being self-hosted, offers cost savings for organizations with high chatbot usage, as there are no additional charges based on usage or API calls. However, it requires manual infrastructure setup and maintenance. Dialogflow, being a cloud-based service, offers scalability and ease of use but comes with pricing based on usage, making it suitable for organizations with varying levels of chatbot usage.

In summary, Botpress provides a self-hosted platform with development flexibility and multiple language support, while Dialogflow offers a cloud-based service with advanced NLU capabilities and better integration with Google's ecosystem, but at the cost of limited development flexibility and potential scaling charges.

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Advice on Botpress, Dialogflow

Stefan
Stefan

Jul 17, 2020

Needs advice

Hi, does anyone have recommendations for a chatbot framework? I am currently using Botpress, and I am not happy with it. The upside is: They pretty much have everything you can ask for in a bot solution, but the issue is: They did nothing right, the documentation is terrible, and you have this feeling of it falling apart at any time, which is what actually happened once.

My ideal solution would have:

  • Support for Messenger and web (should either have a website chat plugin or straightforward integration with a different one)
  • A visual builder (for none tech team members) | This is not a hard requirement though
  • A slick DX for building simple things like API calls or more advanced stuff.
  • We currently only have a "click bot," so no crazy NLP features required, but in the future a requirement

What I do not want:

  • I do not want a solution where "someone else" builds the bot for me
59.9k views59.9k
Comments

Detailed Comparison

Botpress
Botpress
Dialogflow
Dialogflow

Botpress is an open-source bot creation tool written in TypeScript. It is powered by a rich set of open-source modules built by the community. We like to say that Botpress is like the WordPress of bots; anyone can create and reuse other peo

Give users new ways to interact with your product by building engaging voice and text-based conversational apps.

Statistics
GitHub Stars
14.3K
GitHub Stars
-
GitHub Forks
2.2K
GitHub Forks
-
Stacks
87
Stacks
267
Followers
244
Followers
667
Votes
31
Votes
42
Pros & Cons
Pros
  • 12
    Easy to use
  • 6
    Easy setup
  • 5
    Great customer support
  • 4
    Multilignual
  • 2
    API
Pros
  • 18
    Built-in conversational agents
  • 7
    Custom Webhooks
  • 5
    Great interface
  • 5
    Multi Lingual
  • 4
    OOTB integrations
Cons
  • 9
    Multi lingual
  • 2
    Can’t be self-hosted
Integrations
Slack
Slack
TypeScript
TypeScript
React
React
Twilio
Twilio
Wit
Wit
Salesforce Sales Cloud
Salesforce Sales Cloud
Twilio API for WhatsApp
Twilio API for WhatsApp
Messenger Platform
Messenger Platform
No integrations available

What are some alternatives to Botpress, Dialogflow?

Engati

Engati

It is a free chatbot platform to build bots quickly without any coding required. It allows you to build, manage, integrate, train, analyse and publish your personalized bot in a matter of minutes.

Telegram Bot API

Telegram Bot API

Bots are third-party applications that run inside Telegram. Users can interact with bots by sending them messages, commands and inline requests. You control your bots using HTTPS requests to our bot API.

Microsoft Bot Framework

Microsoft Bot Framework

The Microsoft Bot Framework provides just what you need to build and connect intelligent bots that interact naturally wherever your users are talking, from text/sms to Skype, Slack, Office 365 mail and other popular services.

Amazon Lex

Amazon Lex

Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions.

Chatfuel

Chatfuel

Send news, collect feedback, receive and answer questions and share content libraries — from GIFs to full business docs.

Flow XO

Flow XO

Everything you need to create and manage bots. Build powerful bots without code, bots work seamlessly across platforms, and we host, manage & scale your bots.

IBM Watson

IBM Watson

It combines artificial intelligence (AI) and sophisticated analytical software for optimal performance as a "question answering" machine.

Wit.ai

Wit.ai

Iti is an API that makes it very easy for developers to create applications or devices that you can talk to. Any app, or any device, like a smart watch, Google Glass, Nest, even a car, can stream audio to the Wit API, and get actionable data in return. We turn speech into actions. Think Twilio for Natural Language, with Stripe-level developer friendliness.

Azure Bot Service

Azure Bot Service

The Azure Bot Service provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage bots, all from one place.

Gupshup

Gupshup

Build interactive services and messaging bots for any messaging channel using our REST APIs. Most of the APIs are common across channels, while a few are channel-specific, due to differences in channel formats. Our APIs support both plain-text messaging as well as smart-messaging formats.

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