Stefan Hesse

Hi, does anyone have recommendations for a chatbot framework? I am currently using Botpress, and I am not happy with it. The upside is: They pretty much have everything you can ask for in a bot solution, but the issue is: They did nothing right, the documentation is terrible, and you have this feeling of it falling apart at any time, which is what actually happened once.

My ideal solution would have:

• Support for Messenger and web (should either have a website chat plugin or straightforward integration with a different one)
• A visual builder (for none tech team members) | This is not a hard requirement though
• A slick DX for building simple things like API calls or more advanced stuff.
• We currently only have a "click bot," so no crazy NLP features required, but in the future a requirement

What I do not want: - I do not want a solution where "someone else" builds the bot for me