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Crazy Egg vs Hotjar vs appsee: What are the differences?
Introduction
In the highly competitive field of web analytics tools, Crazy Egg, Hotjar, and Appsee are three popular choices. While each offers unique features and capabilities, there are key differences that set them apart.
1. User Interface and Visualization: Crazy Egg offers visually appealing heatmaps and reports that make it easy for users to quickly analyze user behavior. Hotjar, on the other hand, focuses on user recordings and feedback tools, providing a more comprehensive view of user interactions. Appsee excels in providing visual touch heatmaps, user session recordings, and detailed crash reports, enhancing the overall user experience.
2. Feature Set and Customization Options: Crazy Egg provides A/B testing capabilities along with heatmaps, scrollmaps, and user session recordings. Hotjar offers features like feedback polls, surveys, and NPS (Net Promoter Score) tracking in addition to heatmaps and visitor recordings. Appsee stands out with its mobile app analytics, including touch heatmaps, user engagement metrics, and user flow analysis.
3. Pricing and Plans: Crazy Egg has straightforward pricing plans based on the number of page views, making it suitable for businesses of all sizes. Hotjar's pricing is based on pageviews and specific features, with a free plan available for limited use. Appsee offers flexible pricing options tailored to specific business needs, with a free trial available for testing its capabilities.
4. Integration and Compatibility: Crazy Egg integrates seamlessly with popular CMS platforms like WordPress, Shopify, and Magento, allowing users to easily track website performance. Hotjar offers integrations with major platforms like Google Analytics, Salesforce, and HubSpot, enhancing data collection capabilities. Appsee provides SDKs for Android, iOS, and React Native, ensuring compatibility with a wide range of mobile apps.
5. Data Security and Privacy Compliance: Crazy Egg prioritizes data security, ensuring that user information is protected and compliant with privacy regulations. Hotjar encrypts data transmission and storage to safeguard user data, adhering to strict privacy standards. Appsee follows stringent data privacy and compliance measures, including GDPR and CCPA guidelines, to protect user data and maintain trust.
6. Customer Support and Training: Crazy Egg offers extensive resources such as knowledge base articles, webinars, and email support to assist users with any queries or issues. Hotjar provides dedicated customer support through live chat, email, and phone, ensuring prompt resolution of user concerns. Appsee offers personalized onboarding, training sessions, and 24/7 customer support to help users maximize the value of the platform.
In Summary, Crazy Egg, Hotjar, and Appsee each offer unique features and capabilities tailored to different user needs, with distinctions in user interface, feature set, pricing, integration, data security, and customer support.
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Learn MorePros of Appsee
Pros of Crazy Egg
Pros of Hotjar
Pros of Appsee
- Great heatmap functionality1
- Crash replay1
- Android0
- IOS Native0
Pros of Crazy Egg
- Very easy to use12
- Great insight information9
- Neat visualizations2
Pros of Hotjar
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Cons of Appsee
Cons of Crazy Egg
Cons of Hotjar
Cons of Appsee
- Not accepting new clients1
Cons of Crazy Egg
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Cons of Hotjar
- Doesn't work with iframe4
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What is Appsee?
Appsee is the leader in qualitative mobile app analytics, utilizing user session recordings and touch heatmaps to uncover UI & UX issues, and achieve ambitious app KPIs.
What is Crazy Egg?
Crazy Egg gives you the competitive advantage to improve your website in a heartbeat without the high costs.
What is Hotjar?
See how visitors are really using your website, collect user feedback and turn more visitors into customers.
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What companies use Appsee?
What companies use Crazy Egg?
What companies use Hotjar?
What companies use Appsee?
What companies use Crazy Egg?
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What tools integrate with Appsee?
What tools integrate with Crazy Egg?
What tools integrate with Hotjar?
What tools integrate with Appsee?
What tools integrate with Crazy Egg?
No integrations found
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What are some alternatives to Appsee, Crazy Egg, and Hotjar?
Firebase
Firebase is a cloud service designed to power real-time, collaborative applications. Simply add the Firebase library to your application to gain access to a shared data structure; any changes you make to that data are automatically synchronized with the Firebase cloud and with other clients within milliseconds.
UXCam
UXCam automatically records all events in your app, providing insights into user behavior and helping you solve problems that users encounter.
Mixpanel
Mixpanel helps companies build better products through data. With our powerful, self-serve product analytics solution, teams can easily analyze how and why people engage, convert, and retain to improve their user experience.
Google Analytics
Google Analytics lets you measure your advertising ROI as well as track your Flash, video, and social networking sites and applications.
Crashlytics
Instead of just showing you the stack trace, Crashlytics performs deep analysis of each and every thread. We de-prioritize lines that don't matter while highlighting the interesting ones. This makes reading stack traces easier, faster, and far more useful! Crashlytics' intelligent grouping can take 50,000 crashes, distill them down to 20 unique issues, and then tell you which 3 are the most important to fix.