Alternatives to Drift logo

Alternatives to Drift

Intercom, Freshchat, HubSpot, Punch, and Swift are the most popular alternatives and competitors to Drift.
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What is Drift and what are its top alternatives?

Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
Drift is a tool in the Customer Support Chat category of a tech stack.

Top Alternatives to Drift

  • Intercom
    Intercom

    Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email. ...

  • Freshchat
    Freshchat

    Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support. ...

  • HubSpot
    HubSpot

    Attract, convert, close and delight customers with HubSpot’s complete set of marketing tools. HubSpot all-in-one marketing software helps more than 12,000 companies in 56 countries attract leads and convert them into customers. ...

  • Punch
    Punch

    Punch allows you to use boilerplates to quickly setup a site, write minimal templates with Mustache, and create flexible site structures with inheritable layouts and partials. ...

  • Swift
    Swift

    Writing code is interactive and fun, the syntax is concise yet expressive, and apps run lightning-fast. Swift is ready for your next iOS and OS X project — or for addition into your current app — because Swift code works side-by-side with Objective-C. ...

  • tawk.to
    tawk.to

    It is a live chat support & messaging application that focuses on successful communication between businesses and their customers. ...

  • LiveChat
    LiveChat

    LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time. ...

  • Olark
    Olark

    Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs. ...

Drift alternatives & related posts

Intercom logo

Intercom

6.4K
2.9K
602
A fundamentally new way to communicate with your customers
6.4K
2.9K
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PROS OF INTERCOM
  • 167
    Know who your users are
  • 115
    Auto-messaging
  • 107
    In-app messaging as well as email
  • 88
    Customer support
  • 68
    Usage tracking
  • 18
    Great Blog
  • 11
    Organized engagement, great ui & service
  • 9
    Direct chat with customers on your site
  • 4
    Very helpful
  • 3
    Onboarding new users
  • 2
    Tirman
  • 2
    No Mac app
  • 2
    Free tier
  • 2
    Filter and segment users
  • 2
    Github integration
  • 2
    Very Useful
CONS OF INTERCOM
  • 7
    Changes pricing model all the time

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Kirill Shirinkin
Cloud and DevOps Consultant at mkdev · | 12 upvotes · 661.7K views

As a small startup we are very conscious about picking up the tools we use to run the project. After suffering with a mess of using at the same time Trello , Slack , Telegram and what not, we arrived at a small set of tools that cover all our current needs. For product management, file sharing, team communication etc we chose Basecamp and couldn't be more happy about it. For Customer Support and Sales Intercom works amazingly well. We are using MailChimp for email marketing since over 4 years and it still covers all our needs. Then on payment side combination of Stripe and Octobat helps us to process all the payments and generate compliant invoices. On techie side we use Rollbar and GitLab (for both code and CI). For corporate email we picked G Suite. That all costs us in total around 300$ a month, which is quite okay.

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Priit Kaasik
Engineering Lead at Katana MRP · | 8 upvotes · 197.4K views

Sometimes #ad-blocking addons can cause a real headache when working with JavaScript apps. Onboarding assistants (Appcues + elevio ), chat (Intercom) and product usage insight (Hotjar) have all landed on their blacklists. I guess there is a perfectly good reason for this that I just don't know.

In order to fix this, we had to set up our own content delivery service. We chose Amazon CloudFront and Amazon S3 to do the job because it has a good synergy with Heroku PaaS we are already using.

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Freshchat logo

Freshchat

336
30
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Turn visitors into leads and customers into happy users
336
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+ 1
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PROS OF FRESHCHAT
    Be the first to leave a pro
    CONS OF FRESHCHAT
      Be the first to leave a con

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      HubSpot logo

      HubSpot

      9.4K
      4.5K
      82
      All the software you need to do inbound marketing.
      9.4K
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      PROS OF HUBSPOT
      • 43
        Lead management
      • 19
        Automatic customer segmenting based on properties
      • 17
        Email / Blog scheduling
      • 1
        Scam
      • 1
        Advertisement
      • 1
        Any Franchises using Hubspot Sales CRM?
      CONS OF HUBSPOT
        Be the first to leave a con

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        Shared insights
        on
        HubSpotHubSpotPipedrivePipedrive

        Looking for the best CRM choice for an early-stage tech company selling through product-led growth to medium and big companies. Don't know if Salesforce or HubSpot are too rigid for PGL and expensive. I also had an experience of companies outgrowing Pipedrive pretty fast

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        Punch logo

        Punch

        12
        24
        0
        A simple, intuitive web publishing framework that will delight both designers and developers
        12
        24
        + 1
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        PROS OF PUNCH
          Be the first to leave a pro
          CONS OF PUNCH
            Be the first to leave a con

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            Swift logo

            Swift

            15.4K
            11.4K
            1.3K
            An innovative new programming language for Cocoa and Cocoa Touch.
            15.4K
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            PROS OF SWIFT
            • 256
              Ios
            • 178
              Elegant
            • 125
              Not Objective-C
            • 106
              Backed by apple
            • 92
              Type inference
            • 60
              Generics
            • 54
              Playgrounds
            • 49
              Semicolon free
            • 39
              OSX
            • 35
              Tuples offer compound variables
            • 24
              Easy to learn
            • 23
              Clean Syntax
            • 21
              Open Source
            • 20
              Functional
            • 19
              Beautiful Code
            • 11
              Dynamic
            • 11
              Linux
            • 10
              Protocol-oriented programming
            • 10
              Promotes safe, readable code
            • 8
              No S-l-o-w JVM
            • 8
              Explicit optionals
            • 7
              Storyboard designer
            • 5
              Type safety
            • 5
              Optionals
            • 5
              Best UI concept
            • 5
              Super addicting language, great people, open, elegant
            • 4
              Its friendly
            • 4
              Swift is faster than Objective-C
            • 4
              Feels like a better C++
            • 4
              Highly Readable codes
            • 4
              Fail-safe
            • 4
              Powerful
            • 4
              Faster and looks better
            • 3
              Much more fun
            • 3
              Easy to learn and work
            • 3
              Protocol extensions
            • 3
              Native
            • 3
              Its fun and damn fast
            • 3
              Strong Type safety
            • 3
              Easy to Maintain
            • 2
              Protocol oriented programming
            • 2
              Esay
            • 2
              MacOS
            • 2
              Type Safe
            • 2
              All Cons C# and Java Swift Already has
            • 2
              Protocol as type
            • 1
              Objec
            • 1
              Can interface with C easily
            • 1
              Numbers with underbar
            • 1
              Optional chain
            • 1
              Runs Python 8 times faster
            • 1
              Actually don't have to own a mac
            • 1
              Free from Memory Leak
            • 1
              Swift is easier to understand for non-iOS developers.
            • 1
              Great for Multi-Threaded Programming
            CONS OF SWIFT
            • 5
              Must own a mac
            • 2
              Memory leaks are not uncommon
            • 1
              Very irritatingly picky about things that’s
            • 1
              Complicated process for exporting modules
            • 1
              Its classes compile to roughly 300 lines of assembly
            • 1
              Is a lot more effort than lua to make simple functions
            • 0
              Overly complex options makes it easy to create bad code

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            Shivam Bhargava
            AVP - Business at VAYUZ Technologies Pvt. Ltd. · | 22 upvotes · 406.9K views

            Hi Community! Trust everyone is keeping safe. I am exploring the idea of building a #Neobank (App) with end-to-end banking capabilities. In the process of exploring this space, I have come across multiple Apps (N26, Revolut, Monese, etc) and explored their stacks in detail. The confusion remains to be the Backend Tech to be used?

            What would you go with considering all of the languages such as Node.js Java Rails Python are suggested by some person or the other. As a general trend, I have noticed the usage of Node with React on the front or Node with a combination of Kotlin and Swift. Please suggest what would be the right approach!

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            Conor Myhrvold
            Tech Brand Mgr, Office of CTO at Uber · | 13 upvotes · 1.2M views

            Excerpts from how we developed (and subsequently open sourced) Uber's cross-platform mobile architecture framework, RIBs , going from Objective-C to Swift in the process for iOS: https://github.com/uber/RIBs

            Uber’s new application architecture (RIBs) extensively uses protocols to keep its various components decoupled and testable. We used this architecture for the first time in our new rider application and moved our primary language from Objective-C to Swift. Since Swift is a very static language, unit testing became problematic. Dynamic languages have good frameworks to build test mocks, stubs, or stand-ins by dynamically creating or modifying existing concrete classes.

            Needless to say, we were not very excited about the additional complexity of manually writing and maintaining mock implementations for each of our thousands of protocols.

            The information required to generate mock classes already exists in the Swift protocol. For Uber’s use case, we set out to create tooling that would let engineers automatically generate test mocks for any protocol they wanted by simply annotating them.

            The iOS codebase for our rider application alone incorporates around 1,500 of these generated mocks. Without our code generation tool, all of these would have to be written and maintained by hand, which would have made testing much more time-intensive. Auto-generated mocks have contributed a lot to the unit test coverage that we have today.

            We built these code generation tools ourselves for a number of reasons, including that there weren’t many open source tools available at the time we started our effort. Today, there are some great open source tools to generate resource accessors, like SwiftGen. And Sourcery can help you with generic code generation needs:

            https://eng.uber.com/code-generation/ https://eng.uber.com/driver-app-ribs-architecture/

            (GitHub : https://github.com/uber/RIBs )

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            tawk.to logo

            tawk.to

            903
            80
            26
            Lets you monitor and chat with visitors on your website or from a free customizable page
            903
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            PROS OF TAWK.TO
            • 10
              Easy setup
            • 9
              Free
            • 7
              Real time
            CONS OF TAWK.TO
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              LiveChat logo

              LiveChat

              765
              78
              1
              Powerful live chat software
              765
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              + 1
              1
              PROS OF LIVECHAT
              • 1
                Nicely documented, powerful API
              CONS OF LIVECHAT
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                Olark logo

                Olark

                415
                74
                70
                Live chat with your customers for sales and support
                415
                74
                + 1
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                PROS OF OLARK
                • 28
                  Easy to communicate with customers
                • 14
                  Simple setup
                • 11
                  Good interface
                • 8
                  Free
                • 4
                  Chrome/Safari notifications about new messages
                • 2
                  Gchat integration
                • 2
                  Integrated Feedback
                • 1
                  great support
                CONS OF OLARK
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