Alternatives to Drift logo

Alternatives to Drift

Intercom, Freshchat, HubSpot, Punch, and Swift are the most popular alternatives and competitors to Drift.
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What is Drift and what are its top alternatives?

Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
Drift is a tool in the Customer Support Chat category of a tech stack.

Top Alternatives to Drift

  • Intercom
    Intercom

    Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email. ...

  • Freshchat
    Freshchat

    Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support. ...

  • HubSpot
    HubSpot

    Attract, convert, close and delight customers with HubSpot’s complete set of marketing tools. HubSpot all-in-one marketing software helps more than 12,000 companies in 56 countries attract leads and convert them into customers. ...

  • Punch
    Punch

    Punch allows you to use boilerplates to quickly setup a site, write minimal templates with Mustache, and create flexible site structures with inheritable layouts and partials. ...

  • Swift
    Swift

    Writing code is interactive and fun, the syntax is concise yet expressive, and apps run lightning-fast. Swift is ready for your next iOS and OS X project — or for addition into your current app — because Swift code works side-by-side with Objective-C. ...

  • WordPress
    WordPress

    The core software is built by hundreds of community volunteers, and when you’re ready for more there are thousands of plugins and themes available to transform your site into almost anything you can imagine. Over 60 million people have chosen WordPress to power the place on the web they call “home” — we’d love you to join the family. ...

  • Google AdSense
    Google AdSense

    It is a program run by Google through which website publishers in the Google Network of content sites serve text, images, video, or interactive media advertisements that are targeted to the site content and audience. ...

  • Mailchimp
    Mailchimp

    MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform. ...

Drift alternatives & related posts

Intercom logo

Intercom

6.7K
604
A fundamentally new way to communicate with your customers
6.7K
604
PROS OF INTERCOM
  • 169
    Know who your users are
  • 115
    Auto-messaging
  • 107
    In-app messaging as well as email
  • 88
    Customer support
  • 68
    Usage tracking
  • 18
    Great Blog
  • 11
    Organized engagement, great ui & service
  • 9
    Direct chat with customers on your site
  • 4
    Very helpful
  • 3
    Onboarding new users
  • 2
    Tirman
  • 2
    No Mac app
  • 2
    Free tier
  • 2
    Filter and segment users
  • 2
    Github integration
  • 2
    Very Useful
CONS OF INTERCOM
  • 7
    Changes pricing model all the time

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Cloud and DevOps Consultant at mkdev · | 12 upvotes · 716.1K views

As a small startup we are very conscious about picking up the tools we use to run the project. After suffering with a mess of using at the same time Trello , Slack , Telegram and what not, we arrived at a small set of tools that cover all our current needs. For product management, file sharing, team communication etc we chose Basecamp and couldn't be more happy about it. For Customer Support and Sales Intercom works amazingly well. We are using MailChimp for email marketing since over 4 years and it still covers all our needs. Then on payment side combination of Stripe and Octobat helps us to process all the payments and generate compliant invoices. On techie side we use Rollbar and GitLab (for both code and CI). For corporate email we picked G Suite. That all costs us in total around 300$ a month, which is quite okay.

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Priit Kaasik
CTO at Katana Cloud Inventory · | 8 upvotes · 435.3K views

Sometimes #ad-blocking addons can cause a real headache when working with JavaScript apps. Onboarding assistants (Appcues + elevio ), chat (Intercom) and product usage insight (Hotjar) have all landed on their blacklists. I guess there is a perfectly good reason for this that I just don't know.

In order to fix this, we had to set up our own content delivery service. We chose Amazon CloudFront and Amazon S3 to do the job because it has a good synergy with Heroku PaaS we are already using.

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Freshchat logo

Freshchat

338
0
Turn visitors into leads and customers into happy users
338
0
PROS OF FRESHCHAT
    Be the first to leave a pro
    CONS OF FRESHCHAT
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      HubSpot logo

      HubSpot

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      All the software you need to do inbound marketing.
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      PROS OF HUBSPOT
      • 47
        Lead management
      • 20
        Automatic customer segmenting based on properties
      • 18
        Email / Blog scheduling
      • 1
        Scam
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        Advertisement
      • 1
        Any Franchises using Hubspot Sales CRM?
      CONS OF HUBSPOT
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        FreshsalesFreshsalesHubSpotHubSpot

        Comparing HubSpot and Freshsales, not sure which to choose. Company and contact information is shareable among tech and sales teams allowing both parties to upkeep customers' contact details. Capturing leads from social media and system assigning to sales or having the option to manual assign. Sales follow up with sales activities. Once deal, technical involve to follow up regular customer visits, support ticketing, training, remind customers to renew licenses, work on projects and etc. Require a single platform to share a calendar to understand internal team activities and customer activities.

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        Punch logo

        Punch

        13
        0
        A simple, intuitive web publishing framework that will delight both designers and developers
        13
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        PROS OF PUNCH
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            Swift logo

            Swift

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            An innovative new programming language for Cocoa and Cocoa Touch.
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            • 259
              Ios
            • 180
              Elegant
            • 126
              Not Objective-C
            • 107
              Backed by apple
            • 93
              Type inference
            • 61
              Generics
            • 54
              Playgrounds
            • 49
              Semicolon free
            • 38
              OSX
            • 36
              Tuples offer compound variables
            • 24
              Clean Syntax
            • 24
              Easy to learn
            • 22
              Open Source
            • 21
              Beautiful Code
            • 20
              Functional
            • 12
              Dynamic
            • 12
              Linux
            • 11
              Protocol-oriented programming
            • 10
              Promotes safe, readable code
            • 9
              No S-l-o-w JVM
            • 8
              Explicit optionals
            • 7
              Storyboard designer
            • 6
              Optionals
            • 6
              Type safety
            • 5
              Super addicting language, great people, open, elegant
            • 5
              Best UI concept
            • 4
              Its friendly
            • 4
              Highly Readable codes
            • 4
              Fail-safe
            • 4
              Powerful
            • 4
              Faster and looks better
            • 4
              Swift is faster than Objective-C
            • 4
              Feels like a better C++
            • 3
              Easy to learn and work
            • 3
              Much more fun
            • 3
              Protocol extensions
            • 3
              Native
            • 3
              Its fun and damn fast
            • 3
              Strong Type safety
            • 3
              Easy to Maintain
            • 2
              Protocol as type
            • 2
              All Cons C# and Java Swift Already has
            • 2
              Esay
            • 2
              MacOS
            • 2
              Type Safe
            • 2
              Protocol oriented programming
            • 1
              Can interface with C easily
            • 1
              Actually don't have to own a mac
            • 1
              Free from Memory Leak
            • 1
              Swift is easier to understand for non-iOS developers.
            • 1
              Numbers with underbar
            • 1
              Optional chain
            • 1
              Great for Multi-Threaded Programming
            • 1
              Runs Python 8 times faster
            • 1
              Objec
            CONS OF SWIFT
            • 6
              Must own a mac
            • 2
              Memory leaks are not uncommon
            • 1
              Very irritatingly picky about things that’s
            • 1
              Complicated process for exporting modules
            • 1
              Its classes compile to roughly 300 lines of assembly
            • 1
              Is a lot more effort than lua to make simple functions
            • 0
              Overly complex options makes it easy to create bad code

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            Conor Myhrvold
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            Excerpts from how we developed (and subsequently open sourced) Uber's cross-platform mobile architecture framework, RIBs , going from Objective-C to Swift in the process for iOS: https://github.com/uber/RIBs

            Uber’s new application architecture (RIBs) extensively uses protocols to keep its various components decoupled and testable. We used this architecture for the first time in our new rider application and moved our primary language from Objective-C to Swift. Since Swift is a very static language, unit testing became problematic. Dynamic languages have good frameworks to build test mocks, stubs, or stand-ins by dynamically creating or modifying existing concrete classes.

            Needless to say, we were not very excited about the additional complexity of manually writing and maintaining mock implementations for each of our thousands of protocols.

            The information required to generate mock classes already exists in the Swift protocol. For Uber’s use case, we set out to create tooling that would let engineers automatically generate test mocks for any protocol they wanted by simply annotating them.

            The iOS codebase for our rider application alone incorporates around 1,500 of these generated mocks. Without our code generation tool, all of these would have to be written and maintained by hand, which would have made testing much more time-intensive. Auto-generated mocks have contributed a lot to the unit test coverage that we have today.

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              Customizable
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              Easy to manage
            • 356
              Plugins & themes
            • 259
              Non-tech colleagues can update website content
            • 248
              Really powerful
            • 145
              Rapid website development
            • 78
              Best documentation
            • 51
              Codex
            • 44
              Product feature set
            • 35
              Custom/internal social network
            • 18
              Open source
            • 8
              Great for all types of websites
            • 7
              Huge install and user base
            • 5
              Perfect example of user collaboration
            • 5
              Most websites make use of it
            • 5
              Best
            • 5
              It's simple and easy to use by any novice
            • 5
              I like it like I like a kick in the groin
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              Open Source Community
            • 4
              Community
            • 4
              API-based CMS
            • 3
              Easy To use
            • 2
              <a href="https://secure.wphackedhel">Easy Beginner</a>
            • 1
              Flexibility
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              Hard to keep up-to-date if you customize things
            • 13
              Plugins are of mixed quality
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              Not best backend UI
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              Complex Organization
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              Forced to use LAMP stack
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              Great Security
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              Do not cover all the basics in the core

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            Dale Ross
            Independent Contractor at Self Employed · | 22 upvotes · 1.7M views

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                Mailing list
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                Robust e-mail creation
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                Integrates with a lot of external services
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                Custom templates
              • 59
                Free tier
              • 49
                Great api
              • 42
                Great UI
              • 33
                A/B Testing Subject Lines
              • 30
                Broad feature set
              • 11
                Subscriber Analytics
              • 9
                Great interface. The standard for email marketing
              • 8
                Great documentation
              • 8
                Mandrill integration
              • 7
                Segmentation
              • 6
                Best deliverability; helps you be the good guy
              • 5
                Facebook Integration
              • 5
                Autoresponders
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                Customization
              • 3
                RSS-to-email
              • 3
                Co-branding
              • 3
                Embedded signup forms
              • 2
                Automation
              • 1
                Great logo
              • 1
                Groups
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                Landing pages
              CONS OF MAILCHIMP
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                Super expensive
              • 1
                Poor API
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                Charged based on subscribers as opposed to emails sent

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              Cloud and DevOps Consultant at mkdev · | 12 upvotes · 716.1K views

              As a small startup we are very conscious about picking up the tools we use to run the project. After suffering with a mess of using at the same time Trello , Slack , Telegram and what not, we arrived at a small set of tools that cover all our current needs. For product management, file sharing, team communication etc we chose Basecamp and couldn't be more happy about it. For Customer Support and Sales Intercom works amazingly well. We are using MailChimp for email marketing since over 4 years and it still covers all our needs. Then on payment side combination of Stripe and Octobat helps us to process all the payments and generate compliant invoices. On techie side we use Rollbar and GitLab (for both code and CI). For corporate email we picked G Suite. That all costs us in total around 300$ a month, which is quite okay.

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