What is BugMuncher?
BugMuncher is the best way for users to give feedback and bug reports on your website. Users can highlight and black out areas of your site, then BugMuncher will create a screen shot and send it directly to you.
BugMuncher is a tool in the Bug Reporting category of a tech stack.
Who uses BugMuncher?
BugMuncher Integrations
GitHub, Jira, Trello, Bitbucket, and Zendesk are some of the popular tools that integrate with BugMuncher. Here's a list of all 8 tools that integrate with BugMuncher.
Pros of BugMuncher
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BugMuncher's Features
- Visual Feedback- With BugMuncher your users can highlight relevant areas of your site.
- Privacy Protected- Users can black out their personal information, so their personal details stay private.
- More User Info- BugMuncher feedback automatically includes user info like browser, version, screen size & operating system.
- Instant Notification- Feedback and screenshots are instantly emailed directly to you, as well as being stored in your control panel.
- Highlight- Your website's users can simply click and drag to highlight areas of your website relevant to their feedback. This shows you exactly what your users are describing.
- Black Out- Users can also use 'black out' mode to cover up any sensitive information with black boxes before they send their feedback.
- Preview and send.- Screenshots are then automatically created, and shown to your users for them to approve before being sent on to you, along with their description and browser details.
- SSL Encryption- BugMuncher works over a secure, encrypted, SSL connection. This way you are safe in the knowledge that your data cannot be intercepted between your website and BugMuncher.
- Instant Email Notification- BugMuncher can send you an instant email notification when ever a feedback report is submitted. This email contains all the report information, as well as the screenshot as an attachment.
- Feedback Reports Saved- All Feedback reports and screenshots are saved to your BugMuncher control panel, allowing you to view, search and close them at your leisure. All data is backed up daily so you don't need to worry about ever losing your data.
- User Information- Important User Information is automatically saved with all feedback reports, this data includes their browser and version, operating system, full user agent, screen size, and email address (if provided).
- JavaScript API- BugMuncher's JavaScript API provides an interface through which you can open and close the widget, set call back functions for when the widget is opened and closed, and trigger silent screenshots.
- Internationalisation- BugMuncher is currently available in English, Dutch, Swedish and Turkish, with more translations coming soon.
BugMuncher Alternatives & Comparisons
What are some alternatives to BugMuncher?
WordPress
The core software is built by hundreds of community volunteers, and when you’re ready for more there are thousands of plugins and themes available to transform your site into almost anything you can imagine. Over 60 million people have chosen WordPress to power the place on the web they call “home” — we’d love you to join the family.
Google AdSense
It is a program run by Google through which website publishers in the Google Network of content sites serve text, images, video, or interactive media advertisements that are targeted to the site content and audience.
Mailchimp
MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform.
HubSpot
Attract, convert, close and delight customers with HubSpot’s complete set of marketing tools. HubSpot all-in-one marketing software helps more than 12,000 companies in 56 countries attract leads and convert them into customers.
Drupal
Drupal is an open source content management platform powering millions of websites and applications. It’s built, used, and supported by an active and diverse community of people around the world.
