SendBird vs Sinch vs Twilio API for WhatsApp

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Twilio API for WhatsApp

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Advice on SendBird, Sinch, and Twilio API for WhatsApp
Yeongju Park
SW Web Engineer at Sense Korea · | 4 upvotes · 48.1K views
Needs advice

I am considering which chat solution to choose between CometChat and SendBird, for our new app. The condition is, the app is going to run in a private network and has to connect with MSSQL. Any advice on other things I have to consider before choosing one, or is there another chat service you would recommend? Thank you!

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Replies (2)
Dominique Hicks

Hi Yeongju, What do you mean by private network? Are you talking about limiting the users allowed to use the app or where the data is stored? I'd be happy to help you! Connect with me on linkedin - or book a call if you'd like help exploring - Thanks!

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Caroline Dangson
Product Marketing at Sendbird · | 1 upvotes · 2.5K views

Hi Yeongju. I work for Sendbird. Sendbird runs in the cloud. Since you mention private network and connecting with MSSQL, it sounds like you need an on-premise chat solution. CometChat claims to support on-premise. You might also look into open source chat solutions. Hope this helps.

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Pros of SendBird
Pros of Sinch
Pros of Twilio API for WhatsApp
  • 13
    Active support is impressive. (Support for private deve
  • 10
    Easy to use
  • 9
    Pre-built UI for major platforms
  • 8
    Migration API for customers using other chat services
  • 7
    First chat SDK officially supports Xamarin
  • 7
    Scalability is awesome
  • 5
    Cool product
  • 5
    Because my product guy told me to
  • 5
    Unlimited number of users in public chat
  • 4
    Flexible message format ex) json, xml
  • 2
    Out of the box api and features
  • 2
    Intuitive and feature-packed
  • 9
    Super smooth SDK
  • 8
    Easy setup
  • 6
    Cross-platform (iOS, Android, Web)
  • 5
    Super voice quality
  • 4
    Great support
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    Cons of SendBird
    Cons of Sinch
    Cons of Twilio API for WhatsApp
    • 2
      Policy on concurrent users leads to overages and overch
    • 2
      Prices ramp up exponentially
    • 2
      Crashed in ios when make connection in vedio calling
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      What is SendBird?

      SendBird is a Messaging SDK, Chat API, and fully managed chat infrastructure for your mobile apps and websites. Embeddable chat for iOS, Android, JavaScript, Unity, .NET.

      What is Sinch?

      Sinch makes it easy for developers to add voice, messaging and SMS to their apps with just a few lines of code. Enrich your apps with communications that your users will love.

      What is Twilio API for WhatsApp?

      The Twilio API for WhatsApp provides developers all over the world with a simple, reliable, and officially supported way to use the WhatsApp Business API. They can now easily build messaging experiences that combine the ease of use of the Programmable SMS API with the global reach of WhatsApp.

      Need advice about which tool to choose?Ask the StackShare community!

      Jobs that mention SendBird, Sinch, and Twilio API for WhatsApp as a desired skillset
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      What companies use SendBird?
      What companies use Sinch?
      What companies use Twilio API for WhatsApp?

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      What tools integrate with SendBird?
      What tools integrate with Sinch?
      What tools integrate with Twilio API for WhatsApp?
      What are some alternatives to SendBird, Sinch, and Twilio API for WhatsApp?
      PubNub makes it easy for you to add real-time capabilities to your apps, without worrying about the infrastructure. Build apps that allow your users to engage in real-time across mobile, browser, desktop and server.
      Stream allows you to build scalable feeds, activity streams, and chat. Stream’s simple, yet powerful API’s and SDKs are used by some of the largest and most popular applications for feeds and chat. SDKs available for most popular languages.
      Firebase is a cloud service designed to power real-time, collaborative applications. Simply add the Firebase library to your application to gain access to a shared data structure; any changes you make to that data are automatically synchronized with the Firebase cloud and with other clients within milliseconds.
      Add powerful communication features to your mobile app and data services for your backend<br>
      At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions.
      See all alternatives