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  1. Stackups
  2. DevOps
  3. Monitoring
  4. Monitoring Aggregation
  5. PagerDuty vs Uptime Robot

PagerDuty vs Uptime Robot

OverviewDecisionsComparisonAlternatives

Overview

PagerDuty
PagerDuty
Stacks1.0K
Followers703
Votes119
UptimeRobot
UptimeRobot
Stacks325
Followers249
Votes84

PagerDuty vs Uptime Robot: What are the differences?

Write Introduction here:

PagerDuty and Uptime Robot are both popular incident management tools used by organizations to monitor and address issues in real-time. Despite serving similar purposes, these two platforms have key differences that set them apart.

  1. Monitoring Scope: PagerDuty specializes in monitoring IT incidents and managing on-call schedules for IT teams, ensuring rapid response to technical glitches. In contrast, Uptime Robot focuses primarily on website uptime monitoring, alerting website owners of downtime or performance issues.
  2. Integration Capabilities: PagerDuty offers robust integrations with various third-party tools and services, allowing seamless collaboration and automation within the IT environment. Uptime Robot, on the other hand, focuses on integrating with website monitoring and performance optimization tools to enhance the visibility of website health.
  3. Alerting Mechanisms: PagerDuty offers advanced alerting features such as customizable escalation policies, on-call rotations, and multiple notification channels to ensure timely incident response. Uptime Robot sends alerts primarily via email and SMS notifications, with limited customization options compared to PagerDuty.
  4. Incident Resolution: PagerDuty provides detailed incident response workflows, including post-mortem analysis and reporting, to help teams learn from previous incidents and prevent future occurrences. Uptime Robot primarily focuses on alerting and monitoring, with fewer incident management features compared to PagerDuty.
  5. Cost Structure: While both PagerDuty and Uptime Robot offer free plans with limited features, PagerDuty's pricing is based on the number of users and additional features required, making it more suitable for larger organizations with complex IT environments. Uptime Robot's pricing is based on the number of monitors and check frequencies, making it a cost-effective solution for small to medium-sized businesses.
  6. Customization and Flexibility: PagerDuty provides extensive customization options, allowing organizations to tailor the platform to their specific needs, workflows, and integrations. In contrast, Uptime Robot has a more straightforward setup and configuration process, with fewer options for customization.

In Summary, PagerDuty and Uptime Robot differ in monitoring scope, integration capabilities, alerting mechanisms, incident resolution features, cost structure, and customization options, catering to different organizational needs and preferences.

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Advice on PagerDuty, UptimeRobot

Michael
Michael

Systems Engineer at BetterHelp

Apr 8, 2020

Needs adviceonPagerDutyPagerDutySquadcastSquadcast

I'm currently on PagerDuty, but I'm about to add enough users to go out of the starter tier, which will dramatically increase my license cost. PagerDuty is, in my experience, quite clunky, and I'm looking for alternatives. Squadcast is one I've found, and another is xMatters. Between the three, I'm currently leaning towards xMatters, but I'd like to know what people suggest.

90.6k views90.6k
Comments

Detailed Comparison

PagerDuty
PagerDuty
UptimeRobot
UptimeRobot

PagerDuty is an alarm aggregation and dispatching service for system administrators and support teams. It collects alerts from your monitoring tools, gives you an overall view of all of your monitoring alarms, and alerts an on duty engineer if there's a problem.

It is all about helping you to keep your websites up. It monitors your websites every 5 minutes and alerts you if your sites are down.

Alerting that works (and wakes you up)- When your systems go down, PagerDuty will wake you up. You choose how you want to be alerted - via phone, SMS or email, to multiple numbers, with retries.;Integrate all your existing monitoring tools- PagerDuty works great with almost all monitoring tools including: Nagios (and Icinga), Keynote, New Relic, Pingdom, Circonus, Red Gate SQL Monitor, Server Density, Zenoss, Monit, Munin, SolarWinds and many others. If it can send email, it will work with PagerDuty.;Native apps with push notifications- iOS and Android native apps with push notifications and a cross-platform mobile website ensure you can respond to alerts wherever you are, even on the go.;On-call duty scheduling- Easily set up schedules to fairly share on-call duty responsibilities with your team.;Automatic escalation of alerts- If you're paged but don't respond in time, the alert is auto-escalated to a team member. Ensures nothing slips through the cracks - ever.;Reliable, distributed architecture- PagerDuty's infrastructure is fully replicated in multiple data centers, with fast failover when problems occur.;Works internationally (Yes, really!)- Phone alerts can be delivered to over 170 countries and territories; SMS alerts are available virtually world-wide. (Is my country included?)
Event tree analysis; Support for Let's Encrypt; Public Status Page; SMS Reminders; Uptime Monitoring; User Profiles with Location
Statistics
Stacks
1.0K
Stacks
325
Followers
703
Followers
249
Votes
119
Votes
84
Pros & Cons
Pros
  • 55
    Just works
  • 23
    Easy configuration
  • 14
    Awesome alerting hub
  • 11
    Fantastic Alert aggregation and on call management
  • 9
    User-customizable alerting modes
Cons
  • 7
    Expensive
  • 3
    Ugly UI
Pros
  • 22
    Free tier
  • 18
    Easy to understand
  • 14
    Instant notifications
  • 8
    Simpler than Pingdom
  • 5
    Free public status pages
Cons
  • 4
    False-Positives
  • 3
    Consistently bad UI
  • 2
    Confusing UI
  • 0
    Extremely bad UI experience
Integrations
Scout
Scout
Nagios
Nagios
New Relic
New Relic
HipChat
HipChat
Datadog
Datadog
Logentries
Logentries
Sensu
Sensu
Logstash
Logstash
Jira
Jira
Okta
Okta
Slack
Slack
Telegram
Telegram
Microsoft Teams
Microsoft Teams
VictorOps
VictorOps
OpsGenie
OpsGenie

What are some alternatives to PagerDuty, UptimeRobot?

Pingdom

Pingdom

Pingdom is an uptime monitoring service. When problems happen with a site that Pingdom monitors, it immediately alerts the owner so the problem can be taken care of.

Better Stack

Better Stack

Better Stack is a radically better infrastructure monitoring platform that calls the right person on your team if anything goes wrong. Schedule on-call duties, receive helpful alerts, and collaborate on solving incidents faster than ever.

StatusCake

StatusCake

Monitoring a website is one thing – finding the best way to alert you to downtime another. At StatusCake we give you as many options as possible to decide when & how often you’re contacted. Whether it’s by email, SMS, push notifications for iOS & Android or integration with third party apps including Zapier and PagerDuty – you decide how you want to be alerted and when!

updown.io

updown.io

updown is an online service that checks your website's status by periodically sending an HTTP HEAD request to the URL of your choice. It then notifies you by email or sms when your website is not responding correctly.

VictorOps

VictorOps

VictorOps is a real-time incident management platform that combines the power of people and data to embolden DevOps teams so they can handle incidents as they occur and prepare for the next one.

OpsGenie

OpsGenie

OpsGenie is a cloud-based service for dev & ops teams, providing reliable alerts, on-call schedule management, and escalations. OpsGenie integrates with monitoring tools & services and ensures that the right people are at the right time.

Zenduty

Zenduty

End to end incident management platform for SRE, DevOps, Network Operations, Infrastructure and Security Operations teams

Bigpanda

Bigpanda

Bigpanda helps you manage and respond to ops incidents faster. All your alerts: organized, assignable, trackable, snoozeable, and updated in real-time.

Spike.sh

Spike.sh

Spike.sh is an incident response platform built for modern teams. Spike.sh integrates with your monitoring tools and alerts on phone call, SMS, Slack, MS Teams, Whatsapp, and Telegram.

Healthchecks.io

Healthchecks.io

Healthchecks.io is a monitoring service for your cron jobs, background services and scheduled tasks. It works by listening for HTTP "pings" from your services. You can set up various alert methods: email, Slack, Telegram, PagerDuty, etc.

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