Dialogflow vs WhatsApp

Overview

Stacks433

Followers428

Votes19

Dialogflow

Stacks264

Followers667

Votes42

Dialogflow vs WhatsApp: What are the differences?

Developers describe Dialogflow as "Give users new ways to interact with your product by building engaging voice and text-based conversational apps". Give users new ways to interact with your product by building engaging voice and text-based conversational apps. On the other hand, WhatsApp is detailed as "*A freeware, cross-platform messaging and Voice over IP service *". It is a cross-platform mobile messaging app for iPhone, BlackBerry, Android, Windows Phone and Nokia. It allows users to send text messages and voice messages, make voice and video calls, and share images, documents, user locations, and other media.

Dialogflow and WhatsApp can be categorized as "Chatbot Platforms &" tools.

According to the StackShare community, Dialogflow has a broader approval, being mentioned in 19 company stacks & 31 developers stacks; compared to WhatsApp, which is listed in 11 company stacks and 17 developer stacks.

Advice on WhatsApp, Dialogflow

Stefan

Jul 17, 2020

Needs advice

Hi, does anyone have recommendations for a chatbot framework? I am currently using Botpress, and I am not happy with it. The upside is: They pretty much have everything you can ask for in a bot solution, but the issue is: They did nothing right, the documentation is terrible, and you have this feeling of it falling apart at any time, which is what actually happened once.

My ideal solution would have:

Support for Messenger and web (should either have a website chat plugin or straightforward integration with a different one)
A visual builder (for none tech team members) | This is not a hard requirement though
A slick DX for building simple things like API calls or more advanced stuff.
We currently only have a "click bot," so no crazy NLP features required, but in the future a requirement

What I do not want: - I do not want a solution where "someone else" builds the bot for me

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Comments

Detailed Comparison

WhatsApp	Dialogflow
It is a cross-platform mobile messaging app for iPhone, BlackBerry, Android, Windows Phone and Nokia. It allows users to send text messages and voice messages, make voice and video calls, and share images, documents, user locations, and other media.	Give users new ways to interact with your product by building engaging voice and text-based conversational apps.
Statistics
Stacks 433	Stacks 264
Followers 428	Followers 667
Votes 19	Votes 42
Pros & Cons
Pros 16 Free 3 Easy to carry on with contact Cons 1 Maximum to 8 person video call 1 No privacy 1 Centralized	Pros 18 Built-in conversational agents 7 Custom Webhooks 5 Great interface 5 Multi Lingual 4 OOTB integrations Cons 9 Multi lingual 2 Can’t be self-hosted

What are some alternatives to WhatsApp, Dialogflow?

Engati

It is a free chatbot platform to build bots quickly without any coding required. It allows you to build, manage, integrate, train, analyse and publish your personalized bot in a matter of minutes.

Telegram Bot API

Bots are third-party applications that run inside Telegram. Users can interact with bots by sending them messages, commands and inline requests. You control your bots using HTTPS requests to our bot API.

Botpress

Botpress is an open-source bot creation tool written in TypeScript. It is powered by a rich set of open-source modules built by the community. We like to say that Botpress is like the WordPress of bots; anyone can create and reuse other peo

Microsoft Bot Framework

The Microsoft Bot Framework provides just what you need to build and connect intelligent bots that interact naturally wherever your users are talking, from text/sms to Skype, Slack, Office 365 mail and other popular services.

Amazon Lex

Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions.

Chatfuel

Send news, collect feedback, receive and answer questions and share content libraries — from GIFs to full business docs.

Flow XO

Everything you need to create and manage bots. Build powerful bots without code, bots work seamlessly across platforms, and we host, manage & scale your bots.

IBM Watson

It combines artificial intelligence (AI) and sophisticated analytical software for optimal performance as a "question answering" machine.

Viber

It is a cross-platform instant messaging and voice over IP application provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms.

Wit.ai

Iti is an API that makes it very easy for developers to create applications or devices that you can talk to. Any app, or any device, like a smart watch, Google Glass, Nest, even a car, can stream audio to the Wit API, and get actionable data in return. We turn speech into actions. Think Twilio for Natural Language, with Stripe-level developer friendliness.