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Cisco Emergency Responder

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Helpshift

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Cisco Emergency Responder vs Helpshift: What are the differences?

Cisco Emergency Responder: Enhance the existing emergency 9-1-1 functionality offered by Cisco Unified Communications Manager. It assures that Cisco Unified Communications Manager will send emergency calls to the appropriate Public Safety Answering Point (PSAP) for the caller's location, and that the PSAP can identify the caller's location and return the call if necessary; Helpshift: Mobile in-app Support & help desk. Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.

Cisco Emergency Responder and Helpshift can be primarily classified as "Mobile Customer Support" tools.

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Pros of Cisco Emergency Responder
Pros of Helpshift
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    • 4
      In-app feedback
    • 3
      In-app messaging
    • 3
      Native mobile support
    • 3
      Keeps my users in the app!
    • 3
      Email Support
    • 2
      FAQs
    • 2
      Native app support
    • 1
      Review/Ratings Analytics
    • 1
      Unity3D Support

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    What is Cisco Emergency Responder?

    It assures that Cisco Unified Communications Manager will send emergency calls to the appropriate Public Safety Answering Point (PSAP) for the caller's location, and that the PSAP can identify the caller's location and return the call if necessary.

    What is Helpshift?

    Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.

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    What companies use Cisco Emergency Responder?
    What companies use Helpshift?
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      What tools integrate with Cisco Emergency Responder?
      What tools integrate with Helpshift?
        No integrations found

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        What are some alternatives to Cisco Emergency Responder and Helpshift?
        SupportKit
        SupportKit adds beautifully simple messaging to your app to keep your users engaged and coming back.
        Hipmob
        Talk to mobile users inside your app. Used by m-commerce, SAAS and Subscription services, and mobile hardware companies to increase retention and in-app sales, and get fewer support tickets. Help users help themselves with in-app helpdesk, use live chat to answer questions immediately, and push notifications bring users back.
        HelpSite
        It is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.
        HelpStack
        HelpStack helps iOS developers to setup support interface for their customers to reach out and provide feedback. Being open-source, developers can customize the look and feel of the helpdesk within their app. Also, the iOS developers can easily collaborate to enhance its capabilities.
        See all alternatives