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Botkit vs SendBird: What are the differences?
What is Botkit? Building Blocks for Building Slack Bots. Botkit designed to ease the process of designing and running useful, creative bots that live inside Slack, Facebook Messenger and other messaging platforms.
What is SendBird? A Complete Chat Platform, Messaging and Chat SDK and API. SendBird is a Messaging SDK, Chat API, and fully managed chat infrastructure for your mobile apps and websites. Embeddable chat for iOS, Android, JavaScript, Unity, .NET.
Botkit can be classified as a tool in the "Chatbot Platforms & Tools" category, while SendBird is grouped under "Communications SDK".
Botkit is an open source tool with 9.3K GitHub stars and 2.03K GitHub forks. Here's a link to Botkit's open source repository on GitHub.
Hi, does anyone have recommendations for a chatbot framework? I am currently using Botpress, and I am not happy with it. The upside is: They pretty much have everything you can ask for in a bot solution, but the issue is: They did nothing right, the documentation is terrible, and you have this feeling of it falling apart at any time, which is what actually happened once.
My ideal solution would have:
- Support for Messenger and web (should either have a website chat plugin or straightforward integration with a different one)
- A visual builder (for none tech team members) | This is not a hard requirement though
- A slick DX for building simple things like API calls or more advanced stuff.
- We currently only have a "click bot," so no crazy NLP features required, but in the future a requirement
What I do not want: - I do not want a solution where "someone else" builds the bot for me
Dialogflow includes:
- OOTB integration with Messenger and you may use the Web Demo integration provided to embed it to your website. For Messenger, you even have some responses such as image responses, card responses and for those that are not available you can use custom payload.
- It has a very nice visual builder which can be easily used by non-technical builders.
- Fulfillment allows you to easily integrate your APIs.
Coursera has a very nice two-week course to learn how to use it.
Pros of Botkit
- Relatively easy to understand and help/active community3
Pros of SendBird
- Active support is impressive. (Support for private deve13
- Pre-built UI for major platforms10
- Easy to use10
- Migration API for customers using other chat services8
- Scalability is awesome7
- First chat SDK officially supports Xamarin7
- Because my product guy told me to5
- Unlimited number of users in public chat5
- Cool product5
- Flexible message format ex) json, xml4
- Out of the box api and features2
- Intuitive and feature-packed2
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Cons of Botkit
Cons of SendBird
- Policy on concurrent users leads to overages and overch2
- Prices ramp up exponentially2
