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Advice on Api.ai, Dialogflow, and Telegram Bot API
Stefan Hesse
Hi, does anyone have recommendations for a chatbot framework? I am currently using Botpress, and I am not happy with it. The upside is: They pretty much have everything you can ask for in a bot solution, but the issue is: They did nothing right, the documentation is terrible, and you have this feeling of it falling apart at any time, which is what actually happened once.
My ideal solution would have:
- Support for Messenger and web (should either have a website chat plugin or straightforward integration with a different one)
- A visual builder (for none tech team members) | This is not a hard requirement though
- A slick DX for building simple things like API calls or more advanced stuff.
- We currently only have a "click bot," so no crazy NLP features required, but in the future a requirement
What I do not want: - I do not want a solution where "someone else" builds the bot for me
Replies (1)
Samantha Delfin
Data Scientist at ArkusNexus · | 2 upvotes · 55.7K views
Dialogflow includes:
- OOTB integration with Messenger and you may use the Web Demo integration provided to embed it to your website. For Messenger, you even have some responses such as image responses, card responses and for those that are not available you can use custom payload.
- It has a very nice visual builder which can be easily used by non-technical builders.
- Fulfillment allows you to easily integrate your APIs.
Coursera has a very nice two-week course to learn how to use it.
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Pros of Dialogflow
Pros of Telegram Bot API
Pros of Api.ai
- 554
Pros of Dialogflow
- Built-in conversational agents18
- Custom Webhooks7
- Great interface5
- Multi Lingual5
- OOTB integrations4
- Knowledge base2
- Quick display1
Pros of Telegram Bot API
- Integrating with other services10
- Getting customized notifications and news8
- Creating custom tools like GitHub bot6
- Easy setup5
- Great documentation which is easily understandable4
- Creating private/public bots4
- Easily manageable1
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Cons of Api.ai
Cons of Dialogflow
Cons of Telegram Bot API
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Cons of Dialogflow
- Multi lingual9
- Can’t be self-hosted2
Cons of Telegram Bot API
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What is Api.ai?
API.AI is a natural language understanding platform that makes it easy for developers to design and integrate intelligent, robust conversational user interfaces into mobile, web applications, and devices.
What is Dialogflow?
Give users new ways to interact with your product by building engaging voice and text-based conversational apps.
What is Telegram Bot API?
Bots are third-party applications that run inside Telegram. Users can interact with bots by sending them messages, commands and inline requests. You control your bots using HTTPS requests to our bot API.
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What are some alternatives to Api.ai, Dialogflow, and Telegram Bot API?
Recast.AI
Our artificial intelligence is agile: just create a few inputs and it will learn to detect the common meaning behind new sentences. Leverage the community to quickly build your bot with ready to use building blocks.
Wit.ai
Iti is an API that makes it very easy for developers to create applications or devices that you can talk to.
Any app, or any device, like a smart watch, Google Glass, Nest, even a car, can stream audio to the Wit API, and get actionable data in return. We turn speech into actions.
Think Twilio for Natural Language, with Stripe-level developer friendliness.
Kore.ai
It is the only chatbot platform built with the enterprise in mind. Build NLP ready chatbots that use machine language and AI to complete all types of tasks.
Amazon Lex
Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions.
Microsoft Bot Framework
The Microsoft Bot Framework provides just what you need to build and connect intelligent bots that interact naturally wherever your users are talking, from text/sms to Skype, Slack, Office 365 mail and other popular services.