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3CX vs Viber: What are the differences?
Introduction
- Cost: 3CX offers a more cost-effective solution for businesses compared to Viber, especially for larger organizations with a higher number of users.
- Features: 3CX provides a more extensive feature set tailored specifically for business communication needs, including advanced call routing, IVR, call queuing, and CRM integration.
- System Integration: 3CX has better compatibility and integration capabilities with existing business systems like CRM software, email clients, and other productivity tools.
- Control and Customization: 3CX offers more control and customization options for administrators, allowing them to tailor the system to meet specific business requirements.
- Reliability and Support: 3CX is known for its reliable performance and excellent customer support, ensuring businesses have minimal downtime and quick resolution of any issues.
- Scalability: 3CX is more scalable and can easily grow with the organization, accommodating an increased number of users and communication channels without sacrificing performance.
In Summary, 3CX is a cost-effective, feature-rich, and customizable business communication solution that offers better system integration, control, reliability, and scalability compared to Viber.
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Learn MorePros of 3CX
Pros of Viber
Pros of 3CX
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Pros of Viber
- Free5
- Easy to use2
- Free calls and chats1
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Cons of 3CX
Cons of Viber
Cons of 3CX
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Cons of Viber
- Lack of interaction with new people1
- No servers, only group chats1
- Ad supported1
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What is 3CX?
It is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry it can accommodate to your every need; from mobility and status to advanced contact center features and more, at a fraction of the cost.
What is Viber?
It is a cross-platform instant messaging and voice over IP application provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms.
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What companies use 3CX?
What companies use Viber?
What companies use 3CX?
What companies use Viber?
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What tools integrate with 3CX?
What tools integrate with Viber?
What tools integrate with 3CX?
No integrations found
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What are some alternatives to 3CX and Viber?
RingCentral
Since RingCentral is cloud based, you enjoy the freedom to connect and manage multiple locations, devices and workers within your cloud phone system. You can easily customize users, departments, and call handling rules. No matter where you, or the users, are. You only need a high-speed Internet connection and your phone system is ready to work lightning fast, anytime and anyplace. There’s no PBX hardware.
Zoom
Zoom unifies cloud video conferencing, simple online meetings, and cross platform group chat into one easy-to-use platform. Our solution offers the best video, audio, and screen-sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.
Elastix
It is a unified communications server software that brings together IP PBX, email, IM, faxing and collaboration functionality. It has a Web interface and includes capabilities such as a call center software with predictive dialing.
Avaya
It is a global leader in the contact center market, providing companies with reliable and scalable communications-centric solutions. It helps businesses manage calls, improve customer service and compete more effectively.
Twilio
Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.