Alternatives to Pendo logo

Alternatives to Pendo

WalkMe, Intercom, Amplitude, Google Analytics, and Mixpanel are the most popular alternatives and competitors to Pendo.
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What is Pendo and what are its top alternatives?

Use Pendo to create more engaging products. With absolutely no coding, understand everything your customers do in your product and use in-app messages to increase engagement.
Pendo is a tool in the Tour Widget category of a tech stack.

Top Alternatives to Pendo

  • WalkMe
    WalkMe

    WalkMe enables website owners and app developers to easily create multiple interactive on-screen Walk-Thru’s that help users to quickly and easily complete even the most complex tasks. ...

  • Intercom
    Intercom

    Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email. ...

  • Amplitude
    Amplitude

    Amplitude provides scalable mobile analytics that helps companies leverage data to create explosive user growth. Anyone in the company can use Amplitude to pinpoint the most valuable behavioral patterns within hours. ...

  • Google Analytics
    Google Analytics

    Google Analytics lets you measure your advertising ROI as well as track your Flash, video, and social networking sites and applications. ...

  • Mixpanel
    Mixpanel

    Mixpanel helps companies build better products through data. With our powerful, self-serve product analytics solution, teams can easily analyze how and why people engage, convert, and retain to improve their user experience. ...

  • Appcues
    Appcues

    Improve customer engagement by creating in-app experiences for user onboarding, feature activation & more without bugging your dev team. ...

  • Heap
    Heap

    Heap automatically captures every user action in your app and lets you measure it all. Clicks, taps, swipes, form submissions, page views, and more. Track events and segment users instantly. No pushing code. No waiting for data to trickle in. ...

  • FullStory
    FullStory

    FullStory’s unmatched analytics engine automatically indexes every digital interaction with your site or app and empowers teams to measure, validate, and act on each experience at scale. ...

Pendo alternatives & related posts

WalkMe logo

WalkMe

20
65
0
Add step-by-step walk-thru guidance to your website or application.
20
65
+ 1
0
PROS OF WALKME
    Be the first to leave a pro
    CONS OF WALKME
      Be the first to leave a con

      related WalkMe posts

      Intercom logo

      Intercom

      6.1K
      2.7K
      600
      A fundamentally new way to communicate with your customers
      6.1K
      2.7K
      + 1
      600
      PROS OF INTERCOM
      • 167
        Know who your users are
      • 114
        Auto-messaging
      • 107
        In-app messaging as well as email
      • 88
        Customer support
      • 67
        Usage tracking
      • 18
        Great Blog
      • 11
        Organized engagement, great ui & service
      • 9
        Direct chat with customers on your site
      • 4
        Very helpful
      • 3
        Onboarding new users
      • 2
        Tirman
      • 2
        No Mac app
      • 2
        Free tier
      • 2
        Filter and segment users
      • 2
        Github integration
      • 2
        Very Useful
      CONS OF INTERCOM
      • 6
        Changes pricing model all the time

      related Intercom posts

      Kirill Shirinkin
      Cloud and DevOps Consultant at mkdev · | 12 upvotes · 653.6K views

      As a small startup we are very conscious about picking up the tools we use to run the project. After suffering with a mess of using at the same time Trello , Slack , Telegram and what not, we arrived at a small set of tools that cover all our current needs. For product management, file sharing, team communication etc we chose Basecamp and couldn't be more happy about it. For Customer Support and Sales Intercom works amazingly well. We are using MailChimp for email marketing since over 4 years and it still covers all our needs. Then on payment side combination of Stripe and Octobat helps us to process all the payments and generate compliant invoices. On techie side we use Rollbar and GitLab (for both code and CI). For corporate email we picked G Suite. That all costs us in total around 300$ a month, which is quite okay.

      See more
      Priit Kaasik
      Engineering Lead at Katana MRP · | 7 upvotes · 158.3K views

      Sometimes #ad-blocking addons can cause a real headache when working with JavaScript apps. Onboarding assistants (Appcues + elevio ), chat (Intercom) and product usage insight (Hotjar) have all landed on their blacklists. I guess there is a perfectly good reason for this that I just don't know.

      In order to fix this, we had to set up our own content delivery service. We chose Amazon CloudFront and Amazon S3 to do the job because it has a good synergy with Heroku PaaS we are already using.

      See more
      Amplitude logo

      Amplitude

      779
      581
      32
      User analytics to fuel explosive user growth
      779
      581
      + 1
      32
      PROS OF AMPLITUDE
      • 9
        Great for product managers
      • 7
        Easy setup
      • 6
        Efficient analysis
      • 2
        Free for up to 10M user actions per month
      • 2
        Event streams for individual users
      • 2
        Chart edits get their own URLs
      • 1
        Engagement Matrix is super helpful
      • 1
        Fast
      • 1
        Behavioral cohorts
      • 1
        Great UI
      CONS OF AMPLITUDE
      • 4
        Super expensive once you're past the free plan

      related Amplitude posts

      Max Musing
      Founder & CEO at BaseDash · | 8 upvotes · 172.3K views

      Functionally, Amplitude and Mixpanel are incredibly similar. They both offer almost all the same functionality around tracking and visualizing user actions for analytics. You can track A/B test results in both. We ended up going with Amplitude at BaseDash because it has a more generous free tier for our uses (10 million actions per month, versus Mixpanel's 1000 monthly tracked users).

      Segment isn't meant to compete with these tools, but instead acts as an API to send actions to them, and other analytics tools. If you're just sending event data to one of these tools, you probably don't need Segment. If you're using other analytics tools like Google Analytics and FullStory, Segment makes it easy to send events to all your tools at once.

      See more
      Yonas Beshawred

      Adopting Amplitude was one of the best decisions we've made. We didn't try any of the alternatives- the free tier was really generous so it was easy to justify trying it out (via Segment). We've had Google Analytics since inception, but just for logged out traffic. We knew we'd need some sort of #FunnelAnalysisAnalytics solution, so it came down to just a few solutions.

      We had heard good things about Amplitude from friends and even had a consultant/advisor who was an Amplitude pro from using it as his company, so he kinda convinced us to splurge on the Enterprise tier for the behavioral cohorts alone. Writing the queries they provide via a few clicks in their UI would take days/weeks to craft in SQL. The behavioral cohorts allow us to create a lot of useful retention charts.

      Another really useful feature is kinda minor but kinda not. When you change a saved chart, a new URL gets generated and is visible in your browser (chartURL/edit) and that URL is immediately available to share with your team. It may sound inconsequential, but in practice, it makes it really easy to share and iterate on graphs. Only complaint is that you have to explicitly tag other team members as owners of whatever chart you're creating for them to be able to edit it and save it. I can see why this is the case, but more often than not, the people I'm sharing the chart with are the ones I want to edit it 🤷🏾‍♂️

      The Engagement Matrix feature is also really helpful (once you filter out the noisy events). Charts and dashboards are also great and make it easy for us to focus on the important metrics. We've been using Amplitude in production for about 6 months now. There's a bunch of other features we don't use regularly like Pathfinder, etc that I personally don't fully understand yet but I'm sure we'll start using them eventually.

      Again, haven't tried any of the alternatives like Heap, Mixpanel, or Kissmetrics so can't speak to those, but Amplitude works great for us.

      #analytics analyticsstack

      See more
      Google Analytics logo

      Google Analytics

      116K
      39.9K
      5K
      Enterprise-class web analytics.
      116K
      39.9K
      + 1
      5K
      PROS OF GOOGLE ANALYTICS
      • 1.5K
        Free
      • 923
        Easy setup
      • 888
        Data visualization
      • 696
        Real-time stats
      • 402
        Comprehensive feature set
      • 180
        Goals tracking
      • 154
        Powerful funnel conversion reporting
      • 137
        Customizable reports
      • 83
        Custom events try
      • 53
        Elastic api
      • 13
        Updated regulary
      • 8
        Interactive Documentation
      • 3
        Google play
      • 2
        Advanced ecommerce
      • 2
        Industry Standard
      • 2
        Walkman music video playlist
      • 1
        Medium / Channel data split
      • 1
        Financial Management Challenges -2015h
      • 1
        Lifesaver
      • 1
        Easy to integrate
      CONS OF GOOGLE ANALYTICS
      • 9
        Confusing UX/UI
      • 6
        Super complex
      • 5
        Very hard to build out funnels
      • 3
        Poor web performance metrics
      • 2
        Very easy to confuse the user of the analytics
      • 2
        Time spent on page isn't accurate out of the box

      related Google Analytics posts

      Tassanai Singprom

      This is my stack in Application & Data

      JavaScript PHP HTML5 jQuery Redis Amazon EC2 Ubuntu Sass Vue.js Firebase Laravel Lumen Amazon RDS GraphQL MariaDB

      My Utilities Tools

      Google Analytics Postman Elasticsearch

      My Devops Tools

      Git GitHub GitLab npm Visual Studio Code Kibana Sentry BrowserStack

      My Business Tools

      Slack

      See more
      Max Musing
      Founder & CEO at BaseDash · | 8 upvotes · 172.3K views

      Functionally, Amplitude and Mixpanel are incredibly similar. They both offer almost all the same functionality around tracking and visualizing user actions for analytics. You can track A/B test results in both. We ended up going with Amplitude at BaseDash because it has a more generous free tier for our uses (10 million actions per month, versus Mixpanel's 1000 monthly tracked users).

      Segment isn't meant to compete with these tools, but instead acts as an API to send actions to them, and other analytics tools. If you're just sending event data to one of these tools, you probably don't need Segment. If you're using other analytics tools like Google Analytics and FullStory, Segment makes it easy to send events to all your tools at once.

      See more
      Mixpanel logo

      Mixpanel

      6K
      2.8K
      434
      Powerful, self-serve product analytics to help you convert, engage, and retain more users
      6K
      2.8K
      + 1
      434
      PROS OF MIXPANEL
      • 144
        Great visualization ui
      • 107
        Easy integration
      • 76
        Great funnel funcionality
      • 58
        Free
      • 22
        A wide range of tools
      • 15
        Powerful Graph Search
      • 11
        Responsive Customer Support
      • 1
        Nice reporting
      CONS OF MIXPANEL
      • 2
        Messaging (notification, email) features are weak
      • 2
        Paid plans can get expensive

      related Mixpanel posts

      Max Musing
      Founder & CEO at BaseDash · | 8 upvotes · 172.3K views

      Functionally, Amplitude and Mixpanel are incredibly similar. They both offer almost all the same functionality around tracking and visualizing user actions for analytics. You can track A/B test results in both. We ended up going with Amplitude at BaseDash because it has a more generous free tier for our uses (10 million actions per month, versus Mixpanel's 1000 monthly tracked users).

      Segment isn't meant to compete with these tools, but instead acts as an API to send actions to them, and other analytics tools. If you're just sending event data to one of these tools, you probably don't need Segment. If you're using other analytics tools like Google Analytics and FullStory, Segment makes it easy to send events to all your tools at once.

      See more
      Yasmine de Aranda
      Chief Growth Officer at Huddol · | 6 upvotes · 131.2K views

      Hi there, we are a seed-stage startup in the personal development space. I am looking at building the marketing stack tool to have an accurate view of the user experience from acquisition through to adoption and retention for our upcoming React Native Mobile app. We qualify for the startup program of Segment and Mixpanel, which seems like a good option to get rolling and scale for free to learn how our current 60K free members will interact in the new subscription-based platform. I was considering AppsFlyer for attribution, and I am now looking at an affordable yet scalable Mobile Marketing tool vs. building in-house. Braze looks great, so does Leanplum, but the price points are 30K to start, which we can't do. I looked at OneSignal, but it doesn't have user flow visualization. I am now looking into Urban Airship and Iterable. Any advice would be much appreciated!

      See more
      Appcues logo

      Appcues

      43
      34
      0
      Create effective onboarding experiences
      43
      34
      + 1
      0
      PROS OF APPCUES
        Be the first to leave a pro
        CONS OF APPCUES
          Be the first to leave a con

          related Appcues posts

          Priit Kaasik
          Engineering Lead at Katana MRP · | 7 upvotes · 158.3K views

          Sometimes #ad-blocking addons can cause a real headache when working with JavaScript apps. Onboarding assistants (Appcues + elevio ), chat (Intercom) and product usage insight (Hotjar) have all landed on their blacklists. I guess there is a perfectly good reason for this that I just don't know.

          In order to fix this, we had to set up our own content delivery service. We chose Amazon CloudFront and Amazon S3 to do the job because it has a good synergy with Heroku PaaS we are already using.

          See more
          Heap logo

          Heap

          656
          411
          126
          Automatically capture every user action in your app and measure it all
          656
          411
          + 1
          126
          PROS OF HEAP
          • 36
            Automatically capture every user action
          • 23
            No code required
          • 21
            Free Plan
          • 14
            Real-time insights
          • 11
            Track custom events
          • 10
            Define user segments
          • 7
            Define active users
          • 2
            Fun to use
          • 2
            Redshift integration
          CONS OF HEAP
            Be the first to leave a con

            related Heap posts

            Shared insights
            on
            HeapHeapPendoPendoMixpanelMixpanel

            Hello, We are a medical technology company looking to integrate an in-app analytics tool. We've evaluated Mixpanel, Pendo, and Heap and are most impressed that Heap will solve our issues. We'd like to be able to determine not only clicks (con of Pendo) but also swipes and other user gestures within our app. Not sold on all three of these, can also look at other tools. We use Cordova, so hoping to find something compatible with that. Any advice?

            Thanks

            See more
            FullStory logo

            FullStory

            261
            251
            32
            Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform.
            261
            251
            + 1
            32
            PROS OF FULLSTORY
            • 8
              See full user sessions
            • 5
              "Skip inactivity" during playback
            • 5
              Playback console errors as they happen
            • 5
              Speed up playback
            • 3
              Easy integration through Segment
            • 3
              Segment users based on actions
            • 3
              User event stream
            • 0
              CRAZY expensive after free plan
            CONS OF FULLSTORY
            • 2
              Expensive
            • 1
              If you're using it via Segment, it's all or nothing
            • 1
              We'll never get through all the sessions recorded
            • 1
              Doesn't integrate with our exception monitoring

            related FullStory posts

            Yonas Beshawred

            One of the challenges we've had to deal with as our product surface area has grown, is identifying and reproducing bugs. We use Sentry for exception monitoring, however, it's usually difficult to try to reproduce bugs. I first heard about FullStory from our friends over at Flexport (check out the Stack Story and you'll hear them mention it: https://stackshare.io/posts/how-flexport-builds-software-to-move-over-1-billion-dollars-in-merchandise). FullStory let's you record user sessions, and play them back to help you identify bugs and UX issues. You're even able to view the console errors live as they happen during the sessions!

            We were pretty blown away at how comprehensive the product was at first, and it seems to be getting better every time I use it. Only complaint is that it's super expensive once you're in the hundreds of thousands of sessions so we had to stop trying to record logged out sessions, we only use it for auth'd sessions. We also started out using it via Segment but once we needed to watch out for the number of sessions we were recording we realized that it was impossible to restrict FullStory recordings on a per-page basis without ripping it out of Segment, so we ended up just using their JS snippet and putting that in the Rails views that we wanted to monitor closely.

            The ability to share specific portions of sessions, speed them up, skip inactivity, and all sorts of other little features all add up to a really solid product that helps both our PMs and engineers improve our own product much quicker. I officially requested a Sentry + FullStory integration a while back https://twitter.com/yonasbe/status/871987738777616384, still waiting on this! #UserFeedbackAsAService #reproducing-bugs #sessionrecording #bug-squashing

            See more
            Roman Eaton
            Product Manager at Carrrot · | 9 upvotes · 66.5K views

            We chose Webflow to build up websites faster and to make possible for particular employees to fix some misspellings or add an easy element to the page on their own - it is like Adobe Photoshop. To work with the incoming traffic we use our own product, that I can't pin here. It helps to make nurture visitors from the first session into the signing up and further activation into the product. In addition to @Carrrot we use Google Analytics to traffic source awareness, to monitor customers inside the product FullStory helps is a lot with its fury clicking and abandoned links. Activation and retention are done by our own product through the pop-ups, live chat, and emails that all based on customer behavior.

            See more