What is Helpshift and what are its top alternatives?
Top Alternatives to Helpshift
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies. ...
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email. ...
Freshdesk is an on demand customer support software that works across multiple support channels. ...
SupportKit adds beautifully simple messaging to your app to keep your users engaged and coming back. ...
Talk to mobile users inside your app. Used by m-commerce, SAAS and Subscription services, and mobile hardware companies to increase retention and in-app sales, and get fewer support tickets. Help users help themselves with in-app helpdesk, use live chat to answer questions immediately, and push notifications bring users back. ...
It is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business. ...
HelpStack helps iOS developers to setup support interface for their customers to reach out and provide feedback. Being open-source, developers can customize the look and feel of the helpdesk within their app. Also, the iOS developers can easily collaborate to enhance its capabilities. ...
Helpshift alternatives & related posts
- Centralizes our customer support132
- Many integrations70
- Easy to setup58
- $1 Starter Pricing Plan4
- Woopra integration4
- Proactive Customer Support3
- Full of features1
- Charitable contribution to SF hospital for $20 plan1
- Remote and SSO authentication with CMSs like WordPress1
related Zendesk posts
- Know who your users are167
- In-app messaging as well as email107
- Customer support88
- Usage tracking67
- Great Blog18
- Organized engagement, great ui & service11
- Direct chat with customers on your site9
- Very helpful4
- Onboarding new users3
- No Mac app2
- Free tier2
- Filter and segment users2
- Github integration2
- Very Useful2
- Changes pricing model all the time6
related Intercom posts
As a small startup we are very conscious about picking up the tools we use to run the project. After suffering with a mess of using at the same time Trello , Slack , Telegram and what not, we arrived at a small set of tools that cover all our current needs. For product management, file sharing, team communication etc we chose Basecamp and couldn't be more happy about it. For Customer Support and Sales Intercom works amazingly well. We are using MailChimp for email marketing since over 4 years and it still covers all our needs. Then on payment side combination of Stripe and Octobat helps us to process all the payments and generate compliant invoices. On techie side we use Rollbar and GitLab (for both code and CI). For corporate email we picked G Suite. That all costs us in total around 300$ a month, which is quite okay.
In order to fix this, we had to set up our own content delivery service. We chose Amazon CloudFront and Amazon S3 to do the job because it has a good synergy with Heroku PaaS we are already using.
- Omnichannel capabilities3
- Centralizes our customer support2
- Great Value for Money2
related FreshDesk posts
related SupportKit posts
- iOS and Android3
- Re-engage users1
- Push notifications1
- Fully searchable1