Alternatives to Helpshift logo

Alternatives to Helpshift

Zendesk, Intercom, FreshDesk, SupportKit, and Hipmob are the most popular alternatives and competitors to Helpshift.
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What is Helpshift and what are its top alternatives?

Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.
Helpshift is a tool in the Mobile Customer Support category of a tech stack.

Top Alternatives to Helpshift

  • Zendesk

    Zendesk

    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies. ...

  • Intercom

    Intercom

    Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email. ...

  • FreshDesk

    FreshDesk

    Freshdesk is an on demand customer support software that works across multiple support channels. ...

  • SupportKit

    SupportKit

    SupportKit adds beautifully simple messaging to your app to keep your users engaged and coming back. ...

  • Hipmob

    Hipmob

    Talk to mobile users inside your app. Used by m-commerce, SAAS and Subscription services, and mobile hardware companies to increase retention and in-app sales, and get fewer support tickets. Help users help themselves with in-app helpdesk, use live chat to answer questions immediately, and push notifications bring users back. ...

  • HelpSite

    HelpSite

    It is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business. ...

  • HelpStack

    HelpStack

    HelpStack helps iOS developers to setup support interface for their customers to reach out and provide feedback. Being open-source, developers can customize the look and feel of the helpdesk within their app. Also, the iOS developers can easily collaborate to enhance its capabilities. ...

Helpshift alternatives & related posts

Zendesk logo

Zendesk

6K
3.1K
341
The leading cloud-based customer service software solution.
6K
3.1K
+ 1
341
PROS OF ZENDESK
  • 132
    Centralizes our customer support
  • 70
    Many integrations
  • 58
    Easy to setup
  • 25
    Cheap
  • 25
    Simple
  • 11
    Clean
  • 6
    Customization
  • 4
    $1 Starter Pricing Plan
  • 4
    Woopra integration
  • 3
    Proactive Customer Support
  • 1
    Full of features
  • 1
    Charitable contribution to SF hospital for $20 plan
  • 1
    Remote and SSO authentication with CMSs like WordPress
  • 0
    Integrations
CONS OF ZENDESK
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    Intercom logo

    Intercom

    5.6K
    2.3K
    600
    A fundamentally new way to communicate with your customers
    5.6K
    2.3K
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    PROS OF INTERCOM
    • 167
      Know who your users are
    • 114
      Auto-messaging
    • 107
      In-app messaging as well as email
    • 88
      Customer support
    • 67
      Usage tracking
    • 18
      Great Blog
    • 11
      Organized engagement, great ui & service
    • 9
      Direct chat with customers on your site
    • 4
      Very helpful
    • 3
      Onboarding new users
    • 2
      Tirman
    • 2
      No Mac app
    • 2
      Free tier
    • 2
      Filter and segment users
    • 2
      Github integration
    • 2
      Very Useful
    CONS OF INTERCOM
    • 6
      Changes pricing model all the time

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    Kirill Shirinkin
    Cloud and DevOps Consultant at mkdev · | 12 upvotes · 645.2K views

    As a small startup we are very conscious about picking up the tools we use to run the project. After suffering with a mess of using at the same time Trello , Slack , Telegram and what not, we arrived at a small set of tools that cover all our current needs. For product management, file sharing, team communication etc we chose Basecamp and couldn't be more happy about it. For Customer Support and Sales Intercom works amazingly well. We are using MailChimp for email marketing since over 4 years and it still covers all our needs. Then on payment side combination of Stripe and Octobat helps us to process all the payments and generate compliant invoices. On techie side we use Rollbar and GitLab (for both code and CI). For corporate email we picked G Suite. That all costs us in total around 300$ a month, which is quite okay.

    See more
    Priit Kaasik
    Engineering Lead at Katana MRP · | 7 upvotes · 120.7K views

    Sometimes #ad-blocking addons can cause a real headache when working with JavaScript apps. Onboarding assistants (Appcues + elevio ), chat (Intercom) and product usage insight (Hotjar) have all landed on their blacklists. I guess there is a perfectly good reason for this that I just don't know.

    In order to fix this, we had to set up our own content delivery service. We chose Amazon CloudFront and Amazon S3 to do the job because it has a good synergy with Heroku PaaS we are already using.

    See more
    FreshDesk logo

    FreshDesk

    412
    238
    8
    Refreshing the way thousands of help desk agents support their customers everyday, world wide
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    8
    PROS OF FRESHDESK
    • 3
      Omnichannel capabilities
    • 2
      Centralizes our customer support
    • 2
      Great Value for Money
    • 1
      Cheap
    CONS OF FRESHDESK
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      SupportKit logo

      SupportKit

      9
      14
      0
      Message your iOS users directly from Slack. Beautifully simple in-app messaging.
      9
      14
      + 1
      0
      PROS OF SUPPORTKIT
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        CONS OF SUPPORTKIT
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          Hipmob logo

          Hipmob

          9
          10
          6
          In-App Mobile Live Chat and Helpdesk
          9
          10
          + 1
          6
          PROS OF HIPMOB
          • 3
            iOS and Android
          • 1
            Re-engage users
          • 1
            Push notifications
          • 1
            Fully searchable
          CONS OF HIPMOB
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            HelpSite logo

            HelpSite

            3
            3
            0
            Create an awesome support center
            3
            3
            + 1
            0
            PROS OF HELPSITE
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              CONS OF HELPSITE
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                HelpStack logo

                HelpStack

                1
                4
                0
                Open Source Mobile App Customer Support
                1
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                + 1
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                PROS OF HELPSTACK
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                  CONS OF HELPSTACK
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