Microsoft Teams vs RingCentral

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Microsoft Teams

1.7K
1.3K
+ 1
138
RingCentral

70
76
+ 1
1
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Decisions about Microsoft Teams and RingCentral
Mohammad Hossein Amri
Chief Technology Officer at Axceligent Solutions · | 3 upvotes · 139.2K views

we were using slack and at the same time we had a subscription with office 365. after a while we hit the slack free limitation quota. and it got annoying. the search ability was useless in free tier. and more annoying whenever you search, it opens a webpage and doesn't do it in the app.

on mobile there were many cases that I didn't get notification of important discussions. rooms was the way to separate a talk. but it become tedious. each time for a new subject that you wanted to discuss, you needed to add all the team members into a new room. and after a while the room goes silent. you will end up with a tons of not-in-use rooms that you don't want to clean up them for history purposes. also the slack UI for sub discussion is very stupid. if someone forget to check the checkbox to post the subdiscussion in the main discussion thread, other team members even won't notice such discussion is in progress.

we was paying for office 365 and thought why not give the teams a shot. we won't be in worth situation than we are. we moved to teams and we loved it instantly, we had a separate tab aggregated all the files upload. we could reply on other talk. no need of creating a new room. this way room belongs to a team and not a certain topic. our sub discussion was visible to the whole team. enjoyed integration with azure and unlimited history. the best part was integration with outlook. it was a full suit solution. our stats become busy on outlook meeting events. we get weekly analyse. we didn't need to host our wiki seperated. we've created wiki per team. the communication was much more fun.

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Pros of Microsoft Teams
Pros of RingCentral
  • 28
    Work well with the rest of Office 365 work flow
  • 23
    Mobile friendly
  • 19
    Free
  • 12
    Great integrations
  • 11
    Well-thought Design
  • 10
    Channels
  • 8
    Easy setup
  • 6
    Unlimited users
  • 5
    Strong search and data archiving
  • 4
    Easy to integrate with
  • 4
    Multi domain switching support
  • 3
    Same interface on multiple platforms
  • 3
    Web interface
  • 2
    Great voice quality
  • 1
    Powered by Zoom

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Cons of Microsoft Teams
Cons of RingCentral
  • 16
    Confusing UI
  • 12
    Bad performance on init and after quite a use
  • 9
    Bad Usermanagement
  • 6
    Can't see all members in a video meeting
  • 6
    No desktop client (only fat and slow electron app)
  • 5
    No Markdown Support
  • 5
    Unable to Mute users
  • 4
    Forced WYSIWYG
  • 4
    MIssing public channels
  • 4
    You don't really own your messages
  • 3
    Challenging Onboarding
  • 3
    Is bad
  • 3
    Stubborn, unused friendly
  • 3
    No linux support
  • 1
    Video Conferencing is very buggy
  • 1
    Very Limited Use (Free)
  • 1
    Lacking in Features
  • 1
    Uses an old version of Zoom Video Conferencing

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What companies use Microsoft Teams?
What companies use RingCentral?
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What tools integrate with Microsoft Teams?
What tools integrate with RingCentral?

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What are some alternatives to Microsoft Teams and RingCentral?
Slack
Imagine all your team communication in one place, instantly searchable, available wherever you go. That’s Slack. All your messages. All your files. And everything from Twitter, Dropbox, Google Docs, Asana, Trello, GitHub and dozens of other services. All together.
Skype
Skype’s text, voice and video make it simple to share experiences with the people that matter to you, wherever they are.
Microsoft SharePoint
It empowers teamwork with dynamic and productive team sites for every project team, department, and division. Share and manage content, knowledge, and applications to empower teamwork, quickly find information, and seamlessly collaborate across the organization.
Yammer
Yammer brings the power of social networking to your company. Collaborate securely across departments, geographies, content and business applications.
Confluence
Capture the knowledge that's too often lost in email inboxes and shared network drives in Confluence instead – where it's easy to find, use, and update.
See all alternatives