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  5. Microsoft Teams vs RingCentral

Microsoft Teams vs RingCentral

OverviewDecisionsComparisonAlternatives

Overview

RingCentral
RingCentral
Stacks86
Followers94
Votes1
Microsoft Teams
Microsoft Teams
Stacks2.4K
Followers1.7K
Votes144

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Advice on RingCentral, Microsoft Teams

Mohammad Hossein
Mohammad Hossein

Chief Technology Officer at Planallay Sdn Bhd

Jan 17, 2020

Decided

we were using slack and at the same time we had a subscription with office 365. after a while we hit the slack free limitation quota. and it got annoying. the search ability was useless in free tier. and more annoying whenever you search, it opens a webpage and doesn't do it in the app.

on mobile there were many cases that I didn't get notification of important discussions. rooms was the way to separate a talk. but it become tedious. each time for a new subject that you wanted to discuss, you needed to add all the team members into a new room. and after a while the room goes silent. you will end up with a tons of not-in-use rooms that you don't want to clean up them for history purposes. also the slack UI for sub discussion is very stupid. if someone forget to check the checkbox to post the subdiscussion in the main discussion thread, other team members even won't notice such discussion is in progress.

we was paying for office 365 and thought why not give the teams a shot. we won't be in worth situation than we are. we moved to teams and we loved it instantly, we had a separate tab aggregated all the files upload. we could reply on other talk. no need of creating a new room. this way room belongs to a team and not a certain topic. our sub discussion was visible to the whole team. enjoyed integration with azure and unlimited history. the best part was integration with outlook. it was a full suit solution. our stats become busy on outlook meeting events. we get weekly analyse. we didn't need to host our wiki seperated. we've created wiki per team. the communication was much more fun.

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Detailed Comparison

RingCentral
RingCentral
Microsoft Teams
Microsoft Teams

Since RingCentral is cloud based, you enjoy the freedom to connect and manage multiple locations, devices and workers within your cloud phone system. You can easily customize users, departments, and call handling rules. No matter where you, or the users, are. You only need a high-speed Internet connection and your phone system is ready to work lightning fast, anytime and anyplace. There’s no PBX hardware.

See content and chat history anytime, including team chats with Skype that are visible to the whole team. Private group chats are available for smaller group conversations.

Cloud Phone; Meetings; Messaging; Security; Analytics
All your content, tools, people, and conversations are available in the team workspace;Enjoy built-in access to SharePoint, OneNote, and Skype for Business;Work on documents right in the app
Statistics
Stacks
86
Stacks
2.4K
Followers
94
Followers
1.7K
Votes
1
Votes
144
Pros & Cons
Pros
  • 1
    Powered by Zoom
Cons
  • 1
    Video Conferencing is very buggy
  • 1
    Uses an old version of Zoom Video Conferencing
  • 1
    Lacking in Features
  • 1
    Very Limited Use (Free)
Pros
  • 29
    Work well with the rest of Office 365 work flow
  • 24
    Mobile friendly
  • 19
    Free
  • 12
    Great integrations
  • 12
    Well-thought Design
Cons
  • 17
    Confusing UI
  • 12
    Bad performance on init and after quite a use
  • 10
    Bad Usermanagement
  • 6
    No desktop client (only fat and slow electron app)
  • 6
    Can't see all members in a video meeting
Integrations
Google Drive
Google Drive
Skype
Skype

What are some alternatives to RingCentral, Microsoft Teams?

Slack

Slack

Imagine all your team communication in one place, instantly searchable, available wherever you go. That’s Slack. All your messages. All your files. And everything from Twitter, Dropbox, Google Docs, Asana, Trello, GitHub and dozens of other services. All together.

HipChat

HipChat

HipChat is a hosted private chat service for your company or team. Invite colleagues to share ideas and files in persistent group chat rooms. Get your team off AIM, Google Talk, and Skype — HipChat was built for business.

Zulip

Zulip

Zulip is powerful, open source team chat that combines the immediacy of real-time chat with the productivity benefits of threaded conversations. Zulip allows busy managers and others in meetings all day to participate in their teams chats.

RocketChat

RocketChat

Rocket.Chat is a Web Chat Server, developed in JavaScript, using the Meteor fullstack framework. It is a great solution for communities and companies wanting to privately host their own chat service or for developers looking forward to build and evolve their own chat platforms.

Mattermost

Mattermost

Mattermost is modern communication from behind your firewall.

Gitter

Gitter

Free chat rooms for your public repositories. A bit like IRC only smarter. Chats for private repositories as well as organisations.

Flowdock

Flowdock

Flowdock is a web-based team chat service that integrates with your tools to provide a window into your team's activities. With the team inbox, everyone on your team can stay up to date. Stay connected with Flowdock's iOS and Android apps.

Telegram

Telegram

Users can send messages and exchange photos, videos, stickers, audio and files of any type. It provides instant messaging, simple, fast, secure and synced across all your devices.

Keybase Teams

Keybase Teams

Keybase is for anyone. Imagine a Slack for the whole world, except end-to-end encrypted across all your devices. Or a Team Dropbox where the server can't leak your files or be hacked.

Fleep

Fleep

Leave email behind and manage all conversations with your team, partners and clients in Fleep. If some of them are not Fleep users yet, they will receive all messages as normal emails.

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