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Grasshopper vs RingCentral: What are the differences?
# Key Differences between Grasshopper and RingCentral
Grasshopper and RingCentral are both popular VoIP solutions, but they have key differences that set them apart. Below are the main distinctions between Grasshopper and RingCentral:
1. **Features**: Grasshopper is geared towards small businesses and offers basic features such as virtual phone numbers, call forwarding, and voicemail transcription. On the other hand, RingCentral caters to larger enterprises and provides advanced features like video conferencing, team messaging, and integration with popular business tools.
2. **Scalability**: Grasshopper is better suited for small businesses with limited scalability options. RingCentral, on the other hand, is designed to scale with growing businesses, offering plans that can accommodate hundreds of users and multiple locations.
3. **Customization**: Grasshopper offers limited customization options, with pre-designed templates and basic branding capabilities. RingCentral allows for extensive customization, including custom workflows, integration with CRMs, and personalized user interfaces.
4. **Customer Support**: Grasshopper provides support through email and phone during specific hours, whereas RingCentral offers 24/7 customer support via phone, chat, and email. RingCentral also provides a dedicated account manager for larger accounts.
5. **Pricing**: Grasshopper has a more straightforward pricing structure, with tiered plans based on the number of users. RingCentral's pricing is more customizable, with additional features and integrations available at different price points.
In Summary, Grasshopper is ideal for small businesses looking for a simple and affordable VoIP solution, while RingCentral is better suited for larger enterprises that require advanced features and scalability.
Decisions about Grasshopper and RingCentral
Matt Safaii
Founder at MGENCY · | 3 upvotes · 10.5K views
I use OpenPhone for its simplicity, affordability, and powerful set of features. OpenPhone has allowed me to stop using my personal cell # for business and cut out all the noise. Features like call recording and being able to set business hours with automated replies have been very helpful. On top of that, the call quality is excellent. I have yet to experience a dropped call! The applications on iOS and Desktop are modern and everything just works. Daryna and the team at OpenPhone have done an amazing job and have a superfan in me and my company.
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Pros of RingCentral
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- Powered by Zoom1
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Cons of Grasshopper
Cons of RingCentral
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Cons of RingCentral
- Video Conferencing is very buggy1
- Very Limited Use (Free)1
- Lacking in Features1
- Uses an old version of Zoom Video Conferencing1
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What is Grasshopper?
Sound more professional and stay connected with Grasshopper, the Virtual Phone System designed for entrepreneurs. Grasshopper works just like a traditional phone system, but requires no hardware to purchase or software to install.
What is RingCentral?
Since RingCentral is cloud based, you enjoy the freedom to connect and manage multiple locations, devices and workers within your cloud phone system. You can easily customize users, departments, and call handling rules. No matter where you, or the users, are. You only need a high-speed Internet connection and your phone system is ready to work lightning fast, anytime and anyplace. There’s no PBX hardware.
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What companies use Grasshopper?
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What companies use Grasshopper?
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See which teams inside your own company are using Grasshopper or RingCentral.
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What tools integrate with Grasshopper?
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What are some alternatives to Grasshopper and RingCentral?
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