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3CX

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32
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RingCentral

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3CX vs RingCentral: What are the differences?

Comparison of 3CX and RingCentral

  1. Pricing Model: 3CX offers a one-time license fee based on the number of simultaneous calls, while RingCentral operates on a monthly subscription model per user.

  2. Call Handling Features: 3CX has a more extensive range of call handling features including IVR, call queues, and advanced call analytics, while RingCentral offers a more user-friendly and intuitive interface for call management.

  3. Integration Capabilities: 3CX provides more flexibility in integrating with various third-party applications and services through its open standards, whereas RingCentral offers a more seamless integration with commonly used tools like G Suite and Salesforce.

  4. Hardware Requirements: 3CX can be deployed on-premises or in the cloud with the use of standard SIP phones, whereas RingCentral requires proprietary hardware or the use of softphones for communication.

In Summary, 3CX and RingCentral differ in pricing models, call handling features, integration capabilities, and hardware requirements, catering to different business needs.

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Pros of 3CX
Pros of RingCentral
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    Cons of 3CX
    Cons of RingCentral
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      • 1
        Video Conferencing is very buggy
      • 1
        Very Limited Use (Free)
      • 1
        Lacking in Features
      • 1
        Uses an old version of Zoom Video Conferencing

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      What is 3CX?

      It is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry it can accommodate to your every need; from mobility and status to advanced contact center features and more, at a fraction of the cost.

      What is RingCentral?

      Since RingCentral is cloud based, you enjoy the freedom to connect and manage multiple locations, devices and workers within your cloud phone system. You can easily customize users, departments, and call handling rules. No matter where you, or the users, are. You only need a high-speed Internet connection and your phone system is ready to work lightning fast, anytime and anyplace. There’s no PBX hardware.

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      What companies use 3CX?
      What companies use RingCentral?
      See which teams inside your own company are using 3CX or RingCentral.
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      What tools integrate with 3CX?
      What tools integrate with RingCentral?
        No integrations found

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        What are some alternatives to 3CX and RingCentral?
        Zoom
        Zoom unifies cloud video conferencing, simple online meetings, and cross platform group chat into one easy-to-use platform. Our solution offers the best video, audio, and screen-sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.
        Elastix
        It is a unified communications server software that brings together IP PBX, email, IM, faxing and collaboration functionality. It has a Web interface and includes capabilities such as a call center software with predictive dialing.
        Avaya
        It is a global leader in the contact center market, providing companies with reliable and scalable communications-centric solutions. It helps businesses manage calls, improve customer service and compete more effectively.
        JavaScript
        JavaScript is most known as the scripting language for Web pages, but used in many non-browser environments as well such as node.js or Apache CouchDB. It is a prototype-based, multi-paradigm scripting language that is dynamic,and supports object-oriented, imperative, and functional programming styles.
        Git
        Git is a free and open source distributed version control system designed to handle everything from small to very large projects with speed and efficiency.
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