Systems Engineer at BetterHelp·
Needs advice
on
SquadcastSquadcast
and
PagerDutyPagerDuty

I'm currently on PagerDuty, but I'm about to add enough users to go out of the starter tier, which will dramatically increase my license cost. PagerDuty is, in my experience, quite clunky, and I'm looking for alternatives. Squadcast is one I've found, and another is xMatters. Between the three, I'm currently leaning towards xMatters, but I'd like to know what people suggest.

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4 upvotes·45.2K views
Replies (2)
Software Architect at Fixate IO·
Recommends
VictorOps

Disclosure I work at Splunk and VictorOps is a Splunk product. But I would suggest in addition to trying the others adding VO to your list. It's important to note that some of the tools are designed as Incident Response tools, others started as mass notification tools. For on-call stick to those designed for incident response.

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3 upvotes·18.7K views
FrontEndDev at Transfin·
Recommends
Squadcast
in

I would say to use Squadcast, the configuration is easy, provides a lot of features such as war room, RCA tracking postmortem, RBAC and they are quick to add features on request as well, recently I asked for custom on call reminders and I am sure they will add it really soon.

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2 upvotes·6.5K views
Avatar of Chris Riley

Chris Riley

Software Architect at Fixate IO