What is UserEcho?
It gives you the opportunity to create a modern support portal in a few minutes, includes Community forums, Helpdesk, Knowledge Base and Live Chat.
UserEcho is a tool in the Help Desk category of a tech stack.
Who uses UserEcho?
UserEcho Integrations
Slack, WordPress, Jira, HipChat, and Pivotal Tracker are some of the popular tools that integrate with UserEcho. Here's a list of all 6 tools that integrate with UserEcho.
UserEcho's Features
- API
- Chat
- Customizable Branding
- Knowledge Base
- Multi-Channel Communication
- Social Media Integration
- Surveys & Feedback
- Ticket Management
UserEcho Alternatives & Comparisons
What are some alternatives to UserEcho?
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Jira Service Desk
It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
