We are looking to launch our first NPS Survey. Any recommendations on a good place to start? Tools in considering are Delighted or SurveyMonkey. Preferably link the analytics with Marketo.
2 upvotes·18.1K views
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I have used SurveyMonkey in the past for many years. It's way cheaper than Delighted.com, has an API for integration with everything including Marketo, and can be used for more than NPS surveys, for all sorts of questionnaire-based research. Use the 75 euro/month option to get access to the API. It's 3 times cheaper than the 224 usd/month charged by Delighted.com
3 upvotes·750 views