Dynamics CRM vs Zoho CRM: What are the differences?

What is Dynamics CRM? *A customer relationship management software *. It focuses mainly on sales, marketing, and service sectors, but Microsoft has been marketing it as a CRM platform and has been encouraging partners to use its proprietary framework to customize it.

What is Zoho CRM? Close More Deals in Less Time. Online CRM software for managing your sales, marketing, customer support, and inventory in a single system.

Dynamics CRM and Zoho CRM belong to "CRM" category of the tech stack.

Some of the features offered by Dynamics CRM are:

• track sales leads
• deliver actionable data
• track marketing

On the other hand, Zoho CRM provides the following key features:

• Capture leads from your website- Seamlessly populate visitor data from your website into your CRM system. Publish spam-free forms and create time and context-sensitive contact strategies.
• Improve your Workflow- Automatically assign leads and customers to the reps best qualified to handle them.
• Pulse- Identify, target and follow-up on inactive leads. Use what you learn to refine and improve your sales efforts

According to the StackShare community, Zoho CRM has a broader approval, being mentioned in 39 company stacks & 41 developers stacks; compared to Dynamics CRM, which is listed in 7 company stacks and 5 developer stacks.