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Mailgun vs Mailjet: What are the differences?

Mailgun and Mailjet are both email service providers that offer email delivery and email marketing solutions for businesses. While they have some similarities, there are key differences that set them apart. This article will outline the main differences between Mailgun and Mailjet.

  1. Pricing Structure: In terms of pricing, Mailgun offers a pay-as-you-go model, where you only pay for the number of emails you send. They also have pricing tiers that offer additional features and support. On the other hand, Mailjet offers different pricing plans based on the number of contacts you have, with unlimited email sends included in all plans. They also offer additional features and support in higher-tier plans.

  2. Email Deliverability: Both Mailgun and Mailjet have good email deliverability rates, but Mailgun has a slight advantage in this area. Mailgun has a strong reputation for high deliverability, with built-in features like dedicated IP addresses and email analytics that help ensure emails reach the inbox. Mailjet also boasts good deliverability rates, but it may not be as high as Mailgun's.

  3. Ease of Use: Mailjet is known for its user-friendly interface and ease of use. The platform is designed to be intuitive and easy to navigate, making it a great choice for beginners or users who may not have technical expertise. Mailgun, on the other hand, has a more technical focus and may require some coding knowledge to take full advantage of its features.

  4. Email Marketing Features: When it comes to email marketing features, Mailjet offers a robust set of tools. They provide features like marketing automation, segmentation, and A/B testing, which can help businesses optimize their email campaigns. Mailgun, on the other hand, focuses more on email deliverability and transactional emails, making it a better choice for businesses that prioritize transactional email over marketing email campaigns.

  5. Email Templates: Both Mailgun and Mailjet provide email templates that can be customized for different purposes. However, Mailgun has a larger library of pre-designed templates that can be easily modified to suit your needs. Mailjet also offers customizable templates but may not have as extensive a library as Mailgun.

  6. API Documentation and Support: Mailgun has a well-documented API that provides developers with the tools they need to integrate Mailgun into their applications. They also offer extensive API and developer support, making it easier for developers to troubleshoot any issues. Mailjet also provides API documentation and support, but it may not be as comprehensive as Mailgun's.

In summary, Mailgun and Mailjet differ in their pricing structure, email deliverability rates, ease of use, email marketing features, email templates, and API documentation and support. Depending on your specific needs and priorities, one may be a better fit for your business than the other.

Advice on Mailgun and Mailjet

For transactional emails, notifications, reminders, etc, I want to make it so writers/designers can set up the emails and maintain them, and then dynamically insert fields, that I then replace when actually sending the mail from code.

I think the ability to use a basic layout template across individual email templates would make things a lot easier (think header, footer, standard typography, etc).

What is best for this? Why would you prefer Mailgun, SendGrid, Mandrill or something else?

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Replies (4)
Justini Powell
Lead Developer at Watermark Community Church · | 4 upvotes · 86.2K views
Recommends
on
Twilio SendGridTwilio SendGrid

If you need your emails to be sent in a time-sensitive manner, I'd recommend SendGrid. We were using Mailgun and the lag because they aren't "transactional" in nature caused issues for us. SendGrid also has the ability to do dynamic templates and bulk send from their API. I don't know that they have the shared layout ability you mentioned, though.

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Mika Henriksson
Coder at mhenrixon Consulting · | 4 upvotes · 86.1K views
Recommends
on
PostmarkPostmark

The only transactional email service that I've been able to stomach is Postmark! It is by far the easiest (and quickest to get feedback from) service that I have come across. While drowning in attempts to debug Mandril, Mailgun and others I get quick feedback from Postmark in what I need to do.

Postmark for the win!

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Vit Ulicny
Recommends
on
MandrillMandrill

We are using more extensively Mandrill.

It is a ok tool, which gives you the power for emailing with nice set of features.

The templates editing and management is a bit tricky, but this is mostly related to email templates in general, which are hard to create and maintain.

I do not think you can share the parts of the templates. You can have your predefined templates with possibility to insert dynamic content.

They provide a limited possibility to preview and test your templates.

The template editor is text only. For the better editors checkout http://topol.io or https://mosaico.io

Unfortunately, I do not have experience with the other tools and possibilities to manage templates.

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Aric Fedida
Founder, CTO at ASK Technologies Inc · | 1 upvotes · 85.5K views
Recommends
on
Twilio SendGridTwilio SendGrid

At this stage, all of the tools you mentioned do email delivery pretty well. They all support email templates as well. Here are some considerations:

  1. Twilio owns SendGrid. If you're an existing Twilio customer, in my opinion that's a good reason to use SendGrid over the other solutions. The APIs are solid, and Twilio has excellent developer tools that allow you to create interesting automations (which is important for scaling).
  2. Mandrill was created by MailChimp, who have massive experience with email delivery and specifically with emailing beautiful email templates.
  3. Mailgun is a tool on its own. Like the other two, it supports mail templates and is built to be controlled almost exclusively via APIs.

SendGrid and Mandrill have pretty nice WYSIWIG template editors as part of their platform. Not so sure about Mailgun.

So for me the considerations would be: 1. How easy is it for you to integrate with their API? How complete is their API in terms of your own specific needs? 2. Prices: Which one works best for my budget? 3. Am I OK with editing the templates elsewhere (or even by hand), and then pasting the code into Mailgun? Or do I want the comfort of Mandrill or Sendgrid with their WYSIWYG editors?

Personally I'd go with Twilio, simply because it's such a massive ecosystem they are less likely to go bankrupt, and their APIs are rock solid.

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Decisions about Mailgun and Mailjet

We chose Postmark as our transactional email service for several reasons:

  • Laser-focus (at the time) on transactional email - their success/speed/reliability with delivering transactional email is amazing. Note, they have now branched out and offer marketing/broadcast email services too.

  • Developer-friendly - Awesome docs and resources. Their Rail gem integrates directly with ActionMailer so nearly all of our code worked without changes.

  • Servers - You can set up "Servers" for different mail streams/workflows to keep things separate and easy to review.

  • Bootstrapped - Wildbit (who makes Postmark) is bootstrapped just like the Friendliest.app and they offer a service credit to other bootstrapped startups.

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Imelda Garcia

We did a quick test on the reliability of these three common email services, sending a few emails an hour at random intervals.

Unfortunately, none of them had 100% availability over the 30 day test. I don't understand why this is so hard?

Mailgun performed the best with the most reliability and fastest response times. Mandrill was notably bad.

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Slawomir Pucia
Head of Product at Coresender · | 5 upvotes · 79.1K views

Of course we chose Coresender to send our own transactional emails :) So I thought I'll let you know how we use it.

  • We set up separate sending accounts for all company needs, eg. transactional emails, monitoring alerts, time to inbox. We even configured our office printers to send emails through Coresender.

  • We have a real-time and extremely usable view into what emails go through each account, so each time anybody reports an email not arriving we're able to assist them in a few seconds

  • We utilize our message timeline feature, so we can learn eg. if people are clicking on password reset links

  • We always know how many of our onboarding emails are being opened which helps us improve them

  • Finally, we have full controll over our suppressions lists, so we can add (and remove!) from them whenever necessary.

To sum up, at Coresender we're eating our own dogfood and it helps us stay connected to the product and understand our customers better.

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Migrated
from
MailgunMailgun
to
PostmarkPostmark
at

While building our authentication system, we originally picked Mailgun. However, emails took minutes to arrive and some of them didn't get delivered - or got delivered to spam.

We started looking for a new provider, and settled on Postmark. We love that they track time-to-inbox, it makes me feel they really care about going above and beyond to provide a good service.

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Pros of Mailgun
Pros of Mailjet
  • 178
    Quick email integration
  • 148
    Free plan
  • 91
    Easy setup
  • 67
    Ridiculously reliable
  • 53
    Extensive apis
  • 30
    Great for parsing inbound emails
  • 25
    Nice UI
  • 22
    Developer-centric
  • 15
    Excellent customer support
  • 12
    Heroku Add-on
  • 4
    Easy to view logs of sent emails
  • 4
    Email mailbox management for developers
  • 2
    Great PHP library
  • 2
    Great documentation
  • 2
    Great customer support, love rackspace
  • 1
    Better than sendgrid not ask too many question
  • 7
    Simple
  • 6
    Cheap
  • 2
    Reliable
  • 1
    Setup
  • 1
    Integrates with Zapier
  • 1
    outsourcing

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Cons of Mailgun
Cons of Mailjet
  • 2
    Cost
  • 2
    No HTTPS tracking links supported
  • 1
    Emails go to spam due to blacklisted IP's of mailgun
  • 1
    Cannot create multiple api keys
  • 1
    Support does not respond
  • 1
    Support is a joke

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What is Mailgun?

Mailgun is a set of powerful APIs that allow you to send, receive, track and store email effortlessly.

What is Mailjet?

Mailjet is a real-time Cloud Emailing platform: scalable, agile and flexible. Our unique algorithm boosts your deliverability and our platform provides in-depth insight so you can optimize more than ever.

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What are some alternatives to Mailgun and Mailjet?
Twilio SendGrid
Twilio SendGrid's cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email systems. Twilio SendGrid provides reliable delivery, scalability & real-time analytics along with flexible API's.
Postmark
Postmark removes the headaches of delivering and parsing email for webapps with minimal setup time and zero maintenance.
Mailchimp
MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform.
SparkPost
SparkPost is the world’s #1 email delivery provider. We empower companies with actionable, real-time data to send relevant email to their customers which increases engagement and both top and bottom line revenue.
Mandrill
Mandrill is a new way for apps to send transactional email. It runs on the delivery infrastructure that powers MailChimp.
See all alternatives