Build better customer experiences with Groove | It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. |
Mailboxes; Knowledge Base; Web widget; Live chat (Upcoming); Assignments; @mentions; Reports; Rules; API access; Teams; WhatsApp & SMS (Upcoming); Salesforce, HubSpot, Jira Integrations | Custom Fields;
Rich text or HTML email;
Ticket Filters;
Rules to route incoming tickets;
Configurable help topic;
Agent Collision Avoidance;
Assign and Transfer tickets. |
Statistics | |
GitHub Stars - | GitHub Stars 3.6K |
GitHub Forks - | GitHub Forks 1.8K |
Stacks 63 | Stacks 47 |
Followers 49 | Followers 59 |
Votes 10 | Votes 0 |
Pros & Cons | |
Pros
| No community feedback yet |
Integrations | |

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