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Graylog vs New Relic: What are the differences?
Introduction
Here, we will discuss the key differences between Graylog and New Relic.
Deployment: Graylog is a self-hosted, open-source log management platform that requires manual installation and setup on a dedicated server. In contrast, New Relic is a cloud-based service that offers a Software as a Service (SaaS) model, allowing users to access it from anywhere without the need for local server deployment.
Monitoring Focus: Graylog primarily focuses on centralized log management and analysis. It allows users to collect, index, and search logs from various sources for troubleshooting and forensic analysis. On the other hand, New Relic places more emphasis on application performance monitoring, offering features like real-time performance data, end-to-end transaction traces, and server monitoring.
Alerting Capabilities: Graylog provides flexible alerting capabilities, allowing users to create custom alerts based on log messages and other parameters. These alerts can be sent via various channels like email, Slack, or PagerDuty. Conversely, New Relic offers advanced alerting and notification features, including anomaly detection, customizable alert thresholds, incident management, and integration with popular incident management platforms.
Agent-based vs. Agentless: Graylog relies on agents installed on servers or devices to collect and forward log data to the central Graylog server. In contrast, New Relic uses an agentless approach, relying on instrumentation libraries and agents embedded in the application code. This allows New Relic to provide detailed insights into application performance without requiring additional agent installations or overhead.
Supported Technologies: Graylog supports a wide range of log sources and integration options, making it suitable for diverse environments. It can ingest logs from various systems, protocols, and data sources like syslog, Beats, GELF, and more. On the other hand, New Relic is primarily focused on monitoring modern web applications, microservices, and cloud environments. It provides robust support for various programming languages, frameworks, and cloud platforms commonly used in modern application development.
In summary, Graylog is a self-hosted, open-source log management platform that offers centralized log management and analysis, while New Relic is a cloud-based, application performance monitoring service with a focus on real-time performance data and end-to-end transaction traces. Graylog provides more flexibility in log source integration and alerting capabilities, while New Relic offers a wider range of monitoring features and supports modern application development technologies.
We are looking for a centralised monitoring solution for our application deployed on Amazon EKS. We would like to monitor using metrics from Kubernetes, AWS services (NeptuneDB, AWS Elastic Load Balancing (ELB), Amazon EBS, Amazon S3, etc) and application microservice's custom metrics.
We are expected to use around 80 microservices (not replicas). I think a total of 200-250 microservices will be there in the system with 10-12 slave nodes.
We tried Prometheus but it looks like maintenance is a big issue. We need to manage scaling, maintaining the storage, and dealing with multiple exporters and Grafana. I felt this itself needs few dedicated resources (at least 2-3 people) to manage. Not sure if I am thinking in the correct direction. Please confirm.
You mentioned Datadog and Sysdig charges per host. Does it charge per slave node?
Can't say anything to Sysdig. I clearly prefer Datadog as
- they provide plenty of easy to "switch-on" plugins for various technologies (incl. most of AWS)
- easy to code (python) agent plugins / api for own metrics
- brillant dashboarding / alarms with many customization options
- pricing is OK, there are cheaper options for specific use cases but if you want superior dashboarding / alarms I haven't seen a good competitor (despite your own Prometheus / Grafana / Kibana dog food)
IMHO NewRelic is "promising since years" ;) good ideas but bad integration between their products. Their Dashboard query language is really nice but lacks critical functions like multiple data sets or advanced calculations. Needless to say you get all of that with Datadog.
Need help setting up a monitoring / logging / alarm infrastructure? Send me a message!
Hi Medeti,
you are right. Building based on your stack something with open source is heavy lifting. A lot of people I know start with such a set-up, but quickly run into frustration as they need to dedicated their best people to build a monitoring which is doing the job in a professional way.
As you are microservice focussed and are looking for 'low implementation and maintenance effort', you might want to have a look at INSTANA, which was built with modern tool stacks in mind. https://www.instana.com/apm-for-microservices/
We have a public sand-box available if you just want to have a look at the product once and of course also a free-trial: https://www.instana.com/getting-started-with-apm/
Let me know if you need anything on top.
I have hands on production experience both with New Relic and Datadog. I personally prefer Datadog over NewRelic because of the UI, the Documentation and the overall user/developer experience.
NewRelic however, can do basically the same things as Datadog can, and some of the features like alerting have been present in NewRelic for longer than in Datadog. The cool thing about NewRelic is their last-summer-updated pricing: you no longer pay per host but after data you send towards New Relic. This can be a huge cost saver depending on your particular setup
I'd go for Datadog, but given you have lots of containers I would also make a cost calculation. If the price difference is significant and there's a budget constraint NewRelic might be the better choice.
I haven't heard much about Datadog until about a year ago. Ironically, the NewRelic sales person who I had a series of trainings with was trash talking about Datadog a lot. That drew my attention to Datadog and I gave it a try at another client project where we needed log handling, dashboards and alerting.
In 2019, Datadog was already offering log management and from that perspective, it was ahead of NewRelic. Other than that, from my perspective, the two tools are offering a very-very similar set of tools. Therefore I wouldn't say there's a significant difference between the two, the decision is likely a matter of taste. The pricing is also very similar.
The reasons why we chose Datadog over NewRelic were:
- The presence of log handling feature (since then, logging is GA at NewRelic as well since falls 2019).
- The setup was easier even though I already had experience with NewRelic, including participation in NewRelic trainings.
- The UI of Datadog is more compact and my experience is smoother.
- The NewRelic UI is very fragmented and New Relic One is just increasing this experience for me.
- The log feature of Datadog is very well designed, I find very useful the tagging logs with services. The log filtering is also very awesome.
Bottom line is that both tools are great and it makes sense to discover both and making the decision based on your use case. In our case, Datadog was the clear winner due to its UI, ease of setup and the awesome logging and alerting features.
I chose Datadog APM because the much better APM insights it provides (flamegraph, percentiles by default).
The drawbacks of this decision are we had to move our production monitoring to TimescaleDB + Telegraf instead of NR Insight
NewRelic is definitely easier when starting out. Agent is only a lib and doesn't require a daemon
Pros of Graylog
- Open source19
- Powerfull13
- Well documented8
- Alerts6
- User authentification5
- Flexibel query and parsing language5
- Alerts and dashboards3
- User management3
- Easy query language and english parsing3
- Easy to install2
- Manage users and permissions1
- A large community1
- Free Version1
Pros of New Relic
- Easy setup415
- Really powerful344
- Awesome visualization245
- Ease of use194
- Great ui151
- Free tier106
- Great tool for insights80
- Heroku Integration66
- Market leader55
- Peace of mind49
- Push notifications21
- Email notifications20
- Heroku Add-on17
- Error Detection and Alerting16
- Multiple language support13
- SQL Analysis11
- Server Resources Monitoring11
- Transaction Tracing9
- Apdex Scores8
- Azure Add-on8
- Analysis of CPU, Disk, Memory, and Network7
- Detailed reports7
- Performance of External Services6
- Error Analysis6
- Application Availability Monitoring and Alerting6
- Application Response Times6
- Most Time Consuming Transactions5
- JVM Performance Analyzer (Java)5
- Browser Transaction Tracing4
- Top Database Operations4
- Easy to use4
- Application Map3
- Weekly Performance Email3
- Pagoda Box integration3
- Custom Dashboards3
- Easy to setup2
- Background Jobs Transaction Analysis2
- App Speed Index2
- Super Expensive1
- Team Collaboration Tools1
- Metric Data Retention1
- Metric Data Resolution1
- Worst Transactions by User Dissatisfaction1
- Real User Monitoring Overview1
- Real User Monitoring Analysis and Breakdown1
- Time Comparisons1
- Access to Performance Data API1
- Incident Detection and Alerting1
- Best of the best, what more can you ask for1
- Best monitoring on the market1
- Rails integration1
- Free1
- Proce0
- Price0
- Exceptions0
- Cost0
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Cons of Graylog
- Does not handle frozen indices at all1
Cons of New Relic
- Pricing model doesn't suit microservices20
- UI isn't great10
- Expensive7
- Visualizations aren't very helpful7
- Hard to understand why things in your app are breaking5
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